Bazaarvoice Ratings & Reviews review
A network-focused review platform for large enterprises with a high entry price.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, moderate, display, and distribute customer ratings and reviews. It supports web, email, and text-message collection, along with photo and video reviews, review responses, question management, and display templates. Its clearest fit is a large enterprise that wants access to the Bazaarvoice Network and needs review content across product pages and other distribution points.
Pricing is sales-led, with Essentials, Advanced, and Enterprise packages. Essentials includes web and email review collection, content authentication and moderation, display templates, and automated reporting. Advanced adds text-message collection, SEO support, deeper insights reporting, and a designated client success manager. Enterprise adds custom collection and display, API access, Review Highlights, and custom strategy and program consulting. The published starting price is $6,500 per year for distributing reviews to the Bazaarvoice Network; package pricing may vary by configuration.
The platform’s main distinction is breadth across collection, content management, presentation, reporting, and network syndication. JSON-LD structured data supports review-related SEO, while API access is available in Enterprise. Bazaarvoice Ratings & Reviews runs on the web and offers an API, with Google listed as an integration. Large organizations that value network distribution and configurable programs should consider it. Smaller buyers or teams seeking a lower-cost, simpler review tool should look elsewhere, given the annual starting price and sales-led packaging.
Bazaarvoice Ratings & Reviews pros and cons
- Where it wins
- Collects reviews through web, email, and text-message channels
- Supports authentication, moderation, photos, videos, and responses
- Syndicates reviews across the Bazaarvoice Network
- Where it doesn't
- Published starting price is $6,500 per year
- Package pricing uses a contact-sales model
- Google is the only named integration
Bazaarvoice Ratings & Reviews fact sheet, pricing and score →
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