BanquetsCRM review
A flexible free CRM with paid modules for catering, venue, hotel, and restaurant operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
BanquetsCRM is a hospitality and event-management platform for event caterers, banquet halls, venues, planners, and related businesses. Its free Core CRM plan covers events, leads, customers, invoices, venues, menus, and team management. Caterers can track enquiries, build reusable menus, calculate per-head pricing, manage bookings, generate quotes, and monitor client payment activity. Venue and customer records add operational context, while roles and permissions support team-based work across web, iOS, and Android.
The pricing structure starts with Core CRM at $0, free forever. Paid capabilities are modular: Support Tickets is $9.99 per month; POS Terminal, Inventory Management, and Website Module are each $10 per month; Hotel Management is $15 per month; and Restaurant Management plus HR & Payroll are each $35 per month. A 14-day free trial is also available. This approach lets a small operation add point of sale, stock tracking, online booking, room operations, restaurant workflows, or payroll as its needs expand, rather than requiring every function from the start.
BanquetsCRM’s main strength is breadth around the event lifecycle. Booking calendars, conflict detection, menus with dietary options and costing, branded quotes, invoices, payment tracking, venues, staffing, and optional operational modules connect catering administration with adjacent hospitality work. That makes it a practical fit for teams that want one system to grow from CRM into broader venue or food-service operations. Teams needing only a focused catering workflow may find the separate modules and wider feature set unnecessary, while operations requiring POS, inventory, website, hotel, restaurant, or payroll functions can select the relevant add-ons.
BanquetsCRM pros and cons
- Where it wins
- Free CRM includes events, leads, customers, invoices, venues, and menus
- Event booking includes calendars, time slots, and conflict detection
- Web, iOS, and Android access with optional POS, inventory, and payroll
- Where it doesn't
- POS, inventory, website, hotel, restaurant, and payroll features cost extra
- Restaurant Management and HR & Payroll are each $35 per month
- Its broad module range may exceed the needs of teams seeking only catering tools
BanquetsCRM fact sheet, pricing and score →
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