Azotel SIMPLer OSS review
A broad billing and operations platform for regional ISPs, with contact-sales pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Azotel SIMPLer OSS brings billing and operations support into one platform for wireless broadband operators and internet service providers. It covers recurring contract-based broadband services, usage-based data billing, prepaid hotspot tokens, and voice-call detail record rating. Regional ISPs can also manage customer relationships, tickets, sales tracking, service provisioning, installation workflows, inventory, network monitoring, and end-user account access from the same system.
Its breadth is the main differentiator. Billing includes invoice generation and payment processing through direct debit, e-checks, credit cards, and payment gateways. The customer portal gives end users access to balances, invoices, payments, tokens, and usage, while monitoring provides email and SMS alerts plus usage graphs. Operations teams can work across warehouse locations, schedule installations, and manage service provisioning. Integrations include Authorize.Net, IP Pay, Moneris, Realex, PayPal, Payment Express, Google Calendar, and RADIUS. REST/JSON and SOAP APIs support connections and customization, and the product is available as hosted SaaS or standalone deployment.
Azotel SIMPLer OSS uses a contact-sales pricing model, with prospective customers directed to regional distributors, resellers, or direct contact. That approach suits providers evaluating a broader operational system rather than a simple billing tool with fixed self-serve plans. The product is a strong fit for regional ISPs that need billing tied to provisioning, monitoring, customer accounts, payments, and inventory. Providers seeking only lightweight invoicing, or teams without a need for ISP-specific workflows, may prefer a narrower billing product instead.
Azotel SIMPLer OSS pros and cons
- Where it wins
- Combines recurring, usage-based, prepaid, and postpaid billing
- Includes provisioning, monitoring, inventory, CRM, and helpdesk workflows
- Supports payment gateways, RADIUS, REST/JSON, and SOAP APIs
- Where it doesn't
- Pricing uses a contact-sales model
- Its scope is oriented toward wireless broadband and ISP operations
- Integrations and customization may involve engineering services
Azotel SIMPLer OSS fact sheet, pricing and score →
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