AWS Wickr review
A security-focused team chat with enterprise controls, broad platform support, and no always-free plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
AWS Wickr is a secure collaboration service for businesses and public-sector organizations that need protected messaging alongside administrative controls. It supports encrypted one-to-one and group chats, rooms, file sharing, screen sharing, voice and video calls, guest users, external federation, single sign-on, and configurable retention. The service runs across web, Windows, macOS, Linux, iOS, and Android, with API and self-hosted options also available. Its strongest fit is a security-focused organization that needs more control than a basic team chat tool provides.
Pricing is straightforward across the published plans. Standard costs $5 per user per month with 1:1 and group chats, rooms, file attachments up to 1 GB, calls for up to 100 people, single sign-on, unlimited storage, and unlimited users. Premium costs $15 per user per month and adds file attachments up to 5 GB, data retention, up to one year of data expiration, and unlimited administrative controls. A Free Premium trial provides Premium features for up to 30 users for three months. The published plans do not include an always-free tier, so ongoing use is a paid commitment.
AWS Wickr’s platform and control surface are the main reasons to consider it. Integrations include Active Directory, Okta, OpenID Connect, AWS CloudWatch, AWS Secrets Manager, and Amazon S3. Security groups, administrative controls, audit logs, retention settings, guest collaboration, and federation support organizational governance, while bots and extensible workflows broaden its use beyond messaging. Wickr Enterprise provides self-hosting for organizations that need data retained in their own environment. Choose AWS Wickr when encryption, identity controls, deployment flexibility, and governance matter most; choose an alternative if a free plan or lower-cost ongoing collaboration is the priority.
AWS Wickr pros and cons
- Where it wins
- Default end-to-end encryption for messages and file sharing
- Calls for up to 100 participants, guest access, and federation
- SSO, retention controls, audit logs, and self-hosted deployment options
- Where it doesn't
- No always-free plan; paid service starts at $5 per user monthly
- Data retention and unlimited administrative controls require Premium
- Larger file attachments require Premium rather than Standard
AWS Wickr fact sheet, pricing and score →
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