Autopilot review
A broad operations platform for estimates, scheduling, dispatch, payments, and integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Autopilot is CRM and field service software for home service companies, including tree service operators. It brings lead management, estimates, online booking, scheduling, dispatch, customer communication, invoicing, payments, route planning, phone tools, and marketing automation into one platform. Tree service workflows include online estimate booking, crew and crane-day scheduling, route ordering, automated customer texts, invoicing, and mobile payments. It is designed for small teams, with an Enterprise option for companies operating across multiple locations.
Pricing is structured across four tiers. Run costs $49 per month and includes scheduling, jobs and dispatch, estimates with online approval, invoicing, Tap to Pay and card readers, an online booking page, and automated job and estimate texts. Grow costs $119 per month and adds two-way text messaging, a full phone system with recording, time tracking and time cards, and Review Guard. Scale costs $299 per month and adds an AI receptionist, AI call summaries, Zapier integration, an open API with webhooks, marketing tools, QuickBooks integration, and live GPS tracking. A 14-day free trial is available. Businesses that want core field operations can start with Run, while teams needing communications or advanced automation must move up the tiers.
The platform is available on web, iOS, and Android, supporting field access alongside office operations. Its integration set includes Stripe, Google Ads, Google Local Services, Google Calendar, Facebook Ads, Bing Ads, Google Business Profile, LeadConnector, ClickUp, CompanyCam, Mailchimp, Google Sheets, QuickBooks, and Zapier. Routing, equipment tracking, online payments, and crew scheduling make it suitable for service businesses managing people, vehicles, and job logistics. Autopilot is a strong fit for companies seeking broad operational coverage and connected marketing or accounting workflows. Businesses wanting a free plan, or advanced AI and integration features at a lower tier, should consider an alternative.
Autopilot pros and cons
- Where it wins
- Covers estimates, booking, scheduling, dispatch, routing, and payments
- Supports crew and equipment scheduling, asset tracking, and mobile field access
- Integrates with QuickBooks, Zapier, advertising platforms, and calendars
- Where it doesn't
- No free plan is available
- AI receptionist, QuickBooks, Zapier, and open API start on Scale
- The lowest tier lacks two-way messaging, phone tools, and time tracking
Autopilot fact sheet, pricing and score →
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