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Automation Anywhere Automation 360 review

Freemium#14 of 28 in Process Automation SoftwareAi AutomationRobotic Process Automation - Enterprise Software

A broad RPA and orchestration suite for governed enterprise automation.

7.9/10Editor score
Automation Anywhere Automation 3607.9 Visit site

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Automation Anywhere Automation 360 is an enterprise platform that combines robotic process automation, APIs, AI capabilities, and process orchestration. Professional and citizen developers can create task and process automations in a visual workspace, while business users interact through supported interfaces such as forms. Its feature set covers drag-and-drop process composition, human feedback, API tasks, application recorders, task bots, reusable packages, and governance controls. The fit is strongest for mid-market and enterprise teams coordinating processes across departments and systems.

The published offer includes a free Community Edition for exploring automation creation, while enterprise pricing is handled through a contact-sales model. Paid plan details and rates are not presented as public tiers. Automation 360 supports cloud and self-hosted deployment, including customer-managed infrastructure, with hybrid deployment available as a cloud-enabled option. Platform coverage spans web, Windows, macOS, Linux, and API access. Role-based access control and automation governance support organizations that need controlled authoring and operation across teams.

Its ecosystem includes Salesforce, Google Workspace, Genesys, MuleSoft, ServiceNow, Workday, and SAP. API tasks, universal and AISense recorders, reusable packages, and Connector Builder allow teams to address both interface-based and system-to-system work; organizations working with other applications may need to build connectors themselves. Support channels include phone, ticket, and community options, and the listed compliance posture includes SOC 2, ISO 27001, and GDPR. Choose Automation 360 when broad RPA, orchestration, governance, and deployment flexibility matter. Consider a narrower alternative if you need a small, single-purpose automation tool or an open-source product.

Automation Anywhere Automation 360 pros and cons

  • Where it wins
    • Visual orchestration combines workflows, forms, API tasks, and task bots.
    • Custom connectors and reusable packages extend automation across business systems.
    • Cloud, self-hosted, and hybrid options support varied deployment requirements.
  • Where it doesn't
    • Enterprise pricing requires contacting sales rather than viewing published rates.
    • It is not offered as an open-source platform.
    • Additional systems may require custom connectors through Connector Builder.

Automation Anywhere Automation 360 fact sheet, pricing and score →

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