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Apex Networks RMS review

#8 of 28 in Towing Software

A focused RMS for UK recovery firms that need dispatch, compliance and billing.

8.4/10Editor score
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Apex Networks RMS8.4 Visit Apex Networks

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Apex Networks RMS is cloud-based recovery management and dispatch software for vehicle recovery operators, roadside service providers and related work providers across the UK and Ireland. It brings recovery callout dispatch, driver allocation, digital job records, customer sign-off, invoicing, reporting, fleet tracking and compliance monitoring into one system. The product also covers vehicle condition reports, registration lookup, rate cards, job pricing, customer messaging and live recovery tracking. It is available through full RMS and RMS Lite editions, with web access and an Android driver app.

Pricing is structured around paid monthly plans. RMS Lite starts at £25 per user per month for core RMS functionality aimed at smaller operators. RMS Lite Plus is £58 per user per month. Full RMS plans are listed at £47.50 per user per month for two users, £41.50 for three users, £38 for four to nine users, and £32 for 10–499 users. The published plans show per-user pricing and a monthly billing cycle. The platform connects with Apex ANS, accounting packages, breakdown clubs, insurers and work providers, making it a fit for firms that need billing and network connectivity alongside dispatch.

Its strongest area is the connection between field work and administration. Drivers can receive mobile workflows, capture job information, record vehicle condition with photos and video, and obtain digital customer sign-off. Office teams can then use automated invoicing, reporting, rate cards and fleet compliance tracking for MOTs, insurance, licences and vehicle checks. Choose Apex Networks RMS if your recovery operation needs structured dispatch, compliance oversight and billing in one cloud system. Consider another option if your drivers require an iOS mobile app or if a free plan is essential.

Apex Networks RMS pros and cons

  • Where it wins
    • Combines dispatch, driver workflows, invoicing and fleet compliance.
    • Digital records support customer sign-off, photos, video and vehicle reports.
    • Customer SMS updates and live recovery tracking improve job visibility.
  • Where it doesn't
    • The driver mobile app is currently available only on Android.
    • There is no free plan; every listed RMS option is paid.
    • Some capabilities are presented as modular add-ons rather than one edition.

Apex Networks RMS fact sheet, pricing and score →

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