AnsweringService.com
AnsweringService.com: A flexible answering service for teams that need human and AI call coverage. Ranked #7 of 35 in Virtual Receptionist Services by our editors (7.9/10); pricing: 7-day trial; best for budget-conscious teams wanting hybrid answering.
At a glance
- Editor score7.9 / 10
- Pricing7-day trial
- Best forBudget-conscious teams wanting hybrid answering
- Free planNo
- Answering modeHybrid
- Facts checked21 Sep 2026
Where it wins
- Combines AI answering with live receptionist backup
- Supports transfers, qualification, scheduling, and data entry
- Offers English-Spanish answering and ten integrations
Where it doesn't
- Available through the web rather than native desktop or mobile apps
- No free plan is included
- MessageExpress limits delivery to one email or mobile number
Our verdict on AnsweringService.com
AnsweringService.com provides outsourced telephone answering for small businesses, SMEs, and corporations. Its service combines live receptionists with AI-assisted answering, covering message taking, call transfers, caller qualification, appointment setting, payment processing, and CRM or web-form data entry. Teams can also use virtual phone numbers, call diversion, IVR, voicemail-to-email, and English-Spanish answering. An online portal manages service settings and message delivery.
The plan structure ranges from basic message handling to more involved call workflows. MessageExpress includes 24-hour call handling, US receptionists, overflow support, an online portal, and delivery to one email or mobile number. Answer adds warm transfers and delivery to multiple staff or departments. MyAssistant expands into complex call flows, order and payment processing, appointment setting, CRM or web-form input, and transfers. SmartMessage focuses on AI answering with live receptionist backup, common-query responses, transfers, and SMS or email notifications. A seven-day trial is available, while the service itself is paid and has no free plan.
Its ecosystem is practical for teams that need calls to trigger downstream work. Integrations include Acuity Scheduling, Calendly, Clio, Flock, Freshdesk, Keap, ResDiary, Setmore, Square, and Zendesk. That supports scheduling, customer records, support workflows, and payment-related operations without limiting the service to message taking. AnsweringService.com suits businesses that want a broad outsourced receptionist function with hybrid coverage. Teams seeking only a simple voicemail replacement may find its wider workflow options unnecessary, while organizations requiring a native app experience should note that the listed platform is web-based.
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AnsweringService.com pricing
All 4 AnsweringService.com plans and prices →
AnsweringService.com fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Answering mode | Hybrid |
| Included minutes | Not verified |
| Call qualification | Yes |
| Message taking | Yes |
| Call routing | Yes |
| Appointment scheduling | Yes |
| Multilingual answering | Yes |
| Free trial | 7 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: Acuity Scheduling, Calendly, Clio, Flock, Freshdesk, Keap … See all → |
| Pricing | 7-day trial (source) |
| Website | answeringservice.com |
| Facts checked | 21 Sep 2026 |
AnsweringService.com integrations
AnsweringService.com lists 10 integrations on its own site.
- Acuity Scheduling
- Calendly
- Clio
- Flock
- Freshdesk
- Keap
- ResDiary
- Setmore
- Square
- Zendesk
See all AnsweringService.com integrations →
Alternatives to AnsweringService.com
- AnswerNetA live answering service for businesses that need custom call handling and routing.8.9
- MAP CommunicationsA mature human answering service with routing, qualification, scheduling, and bilingual support.8.7
- Specialty Answering ServiceA mature human answering service for teams that need screening, scheduling, and dispatch.8.5
See all AnsweringService.com alternatives →
AnsweringService.com vs the competition
- AnsweringService.com vs AnswerNet
- AnsweringService.com vs MAP Communications
- AnsweringService.com vs Specialty Answering Service
- AnsweringService.com vs Smith.ai
- AnsweringService.com vs Ruby
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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