Amadeus Delphi review
A hotel-focused sales and catering system with detailed event operations and contact-sales pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Amadeus Delphi is sales and catering management software for hotels and other event properties, including restaurants, gaming properties, and venues. Its scope runs from lead and relationship management through contracts, proposals, bookings, and operational coordination. Hotels that need sales teams and banquet operations to work from connected event information are its clearest fit. Properties with standard meeting space can consider Delphi Select, the cloud-native version; Delphi Direct and Diagramming are related products for online inquiries, space visualization, and planner collaboration.
The operational feature set reaches beyond booking: teams can manage function-space availability and need periods, generate banquet event orders and banquet checks, and maintain menus with consumption quantities. Diagramming, floor plans, and 3D layouts support space planning, while performance, revenue, and productivity reporting address oversight. Planner RFP and direct-web inquiry handling also connect event demand with the sales workflow. This breadth is useful for properties coordinating sales and banquet execution; a venue seeking only a simple booking calendar may find the wider workflow unnecessary.
Integration options include Oracle Opera PMS, Agilysys LMS and Visual One, Infor HMS, SIHOT, and other property and event systems. That ecosystem can matter to hotels aligning Delphi with existing operations. The product is cloud-deployed and listed for web access, while documentation is the stated support channel. According to the vendor's pricing information, Delphi has no public price list and prospects are directed to contact Amadeus, so buyers need a sales conversation to assess cost. Choose Delphi when detailed hotel sales and event workflows, diagramming, and PMS connections are central requirements; look elsewhere if transparent self-service pricing or a narrower tool is the priority.
Amadeus Delphi pros and cons
- Where it wins
- Generates banquet event orders and banquet checks from event bookings.
- Combines space availability, menu quantities, and event diagramming.
- Integrates with multiple property-management and event systems.
- Where it doesn't
- Pricing requires contacting Amadeus, which complicates upfront comparison.
- The listed platform is web, which may not suit teams seeking a desktop app.
- Documentation is the listed support channel.
Amadeus Delphi fact sheet, pricing and score →
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