Aloha Cloud review
A broad restaurant operations platform with custom pricing and add-on capabilities.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Aloha Cloud is a cloud- and Android-based restaurant point-of-sale and management platform from NCR Voyix. It is designed for independent restaurants and emerging chains, supporting both quick-service and table-service operations. Core capabilities include order entry, payments, menu configuration, table-service floor plans, employee workflows, reporting, loyalty, marketing, online ordering workflows, and offline operation. Its scope makes it relevant to operators seeking one platform for front-of-house and selected back-of-house processes.
According to the vendor's pricing page, Aloha Cloud uses a monthly subscription with custom pricing through the Custom Kit plan. Online ordering and delivery, labor and inventory management, and kitchen production are available as add-ons, while additional devices and add-ons can also be included. This structure gives operators room to configure the system around their operating model, but the total package depends on the capabilities and devices selected. The published plan does not provide a standard dollar amount, so buyers should expect a sales-led pricing process.
The platform's breadth is its main strength. Menu tools cover categories, items, modifiers, discounts, promotions, price lists, and item availability. Table-service operators can configure rooms and tables, while employee tools include records, roles, permissions, and clock-in and clock-out workflows. Scheduling connects through Aloha Smart Manager, and integrations include Paychex, Google Cloud, and third-party online ordering systems through an API. Web, Android, and API access support varied operating environments. Aloha Cloud fits operators who want broad restaurant management coverage and offline capability; businesses seeking a simpler, fixed-price POS may prefer a narrower alternative.
Aloha Cloud pros and cons
- Where it wins
- Supports both quick-service and table-service order entry
- Combines POS, menus, ordering, floor plans, staff, loyalty, and analytics
- Offline operating mode includes offline credit transactions
- Where it doesn't
- Custom pricing requires a sales conversation
- Online ordering, labor, inventory, and kitchen tools cost extra
- More complex operations may require custom configurations
Aloha Cloud fact sheet, pricing and score →
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