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To silence a Samsung Galaxy phone without a dedicated mute switch, go to Settings > Sounds and vibration > Sound mode and choose Mute. This changes the sound mode without using the Volume buttons and preserves customized volume levels.
Mute the phone immediately with Sound mode
- Open Settings.
- Tap Sounds and vibration.
- Tap Sound mode, then select Mute.
This is the most direct choice when you want audible alerts silenced now. It does not require a physical switch or Volume-button shortcut, and Samsung says customized sound levels are retained when you change modes this way. Menu names and layouts can differ by Galaxy model and software version. Samsung’s sound and notification settings guidance describes Sound mode and its effect.
Choose Do not disturb for quiet hours or exceptions
Use Do not disturb when you want to control which calls or notifications can get through, or when you want quiet time to turn on automatically.
- Open Settings.
- Tap Notifications, then Do not disturb. On some devices, the route or label may differ.
- Set the allowed exceptions, such as calls or notifications you still want to receive, and configure a schedule if needed.
Do not disturb silences calls and notifications except for the exceptions you configure. Check those allowances before relying on it for uninterrupted quiet. Samsung’s regional Do not disturb instructions were updated February 4, 2026; available controls can vary by device and region.
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Automate muting for repeated situations
If you regularly silence notification sounds for work, sleep, or another context, check Settings for Modes and Routines or Bixby Routines. On supported devices, a routine can mute notification sounds when its trigger occurs. The feature and its menus are not available in the same form on every model or software version. Samsung’s Bixby Routines instructions, updated December 23, 2025, describe the feature.
Use Mute all sounds only when you need all audio off
Mute all sounds is an accessibility option, not just a way to stop the phone ringing. Find it under Settings > Accessibility > Hearing enhancements. When enabled, it mutes media, notifications, system sounds, and the other person’s voice during calls; volume cannot be adjusted while it is on. If you only want to silence calls and alerts, use Sound mode or Do not disturb instead. See Samsung’s no-sound troubleshooting guidance.
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If the phone is still unexpectedly silent
- Check whether Do not disturb is active and review its allowed exceptions and schedule.
- Check the separate volume categories. Notification volume controls alerts; system volume covers sounds such as button and touch sounds.
- Review Modes and Routines or Bixby Routines for an active rule that may silence notification sounds.
- Confirm that Mute all sounds is off if media or call audio is also missing.
- If the settings look correct, restart the phone to rule out a temporary system issue.
Samsung’s troubleshooting pages recommend checking Do not disturb, volume and system sound settings, accessibility settings, and restarting when sound problems persist. Samsung’s ringtone troubleshooting guidance also covers checks for modes and settings.
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Samsung notes that settings and screen layouts can vary across Galaxy models and software versions. Use the search field in Settings and search for Sound mode, Do not disturb, or Mute all sounds rather than relying on a button sequence that may not apply to your phone.
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