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If you completed the driving-license process in Lahore but have not received your physical card, a news report published on 1 October 2026 says City Traffic Police Lahore has set up two helpline numbers for delivery information and complaints: 0322-5638888 and 0325-5638888. The Lahore district government also lists a DLIMS online delivery-tracking service. The helpline numbers are reported details; a current first-party confirmation of them was not available in the government listing reviewed here.

Call the reported helpline about a license card that has not arrived

According to ProPakistani’s report published on 1 October 2026, the two numbers are 0322-5638888 and 0325-5638888. The report says applicants who completed the required licensing process can use them to ask about delivery or complain about an undelivered card.

The announcement, as reported, concerns physical-card delivery after the required process is complete. It does not establish that the lines handle applications still being processed or other driving-license issues.

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Check delivery status through the government-listed DLIMS link

The Lahore district government’s services directory lists “Track Driving License Delivery” and links to the Punjab DLIMS domain. Open that listing and follow its current link and on-screen instructions to check delivery status.

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A Punjab Information Technology Board release dated 4 January 2017 described checking license status by entering a CNIC on DLIMS. That is historical guidance, not confirmation of the present portal’s interface or processing timelines; use the instructions currently shown on the linked service rather than assuming the old steps still apply. The release also reported 4,969,913 licenses issued through the end of 2016, a historical system-wide figure that does not indicate how many cards are delayed today. Read the PITB release.

Choose the route that matches what you need

Route Best suited to What is established
Reported helpline: 0322-5638888 or 0325-5638888 Asking for delivery information or raising a complaint about a card that has not arrived after completing the required process ProPakistani reported these numbers and purposes on 1 October 2026; current first-party confirmation was not found in the reviewed government listing.
DLIMS delivery tracking Checking delivery status online The Lahore district government services directory lists “Track Driving License Delivery” and links to DLIMS.

The sources do not establish which route is faster or more reliable. If you need to raise a delivery complaint, the reported numbers are the stated contact option; if you want to inspect status online, start with the government-listed tracking link.

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What the announcement does not specify

Neither the news report nor the government service listing states the helpline’s operating hours, whether the numbers accept calls or messages, expected response or resolution times, what identifying details to provide, or what escalation route to use if the lines do not respond. Confirm any instructions through the contact channel or portal itself rather than relying on assumptions.

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