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To find and lock a lost Galaxy phone, open Samsung’s SmartThings Find or Samsung Find website, sign in with the Samsung account linked to the phone, select the device, then choose Lock. You can set a PIN and add a message or contact details for someone who finds it. Whether Samsung can show a current location depends on the phone’s setup, power and connectivity.
Find and lock your Galaxy phone now
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In a browser, open Samsung SmartThings Find or Samsung Find. Samsung US lists both services in its lost Galaxy phone guidance; the available service and labels may differ by market.
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Sign in with the Samsung account that was added to the missing phone.
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Select the phone in the device list. If location information is available, review its position on the map.
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SaleSamsung Galaxy S26 Ultra, Unlocked Android Smartphone, 512GB, Black- PRIVACY DISPLAY: Automatically hide your screen from those beside you. The built-in privacy display can be preset¹ to turn on when receiving notifications, typing passwords, or using specific apps
- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist² with Galaxy AI.³ Add objects, restore details, or apply new styles by simply typing or tapping
- NIGHTS, CAPTURED CLEARLY: From gigs to city lights, record and capture moments after dark with clarity using Nightography so your photos and videos stay crisp and clear on your Samsung Galaxy
- MAKE IT. EDIT IT. SHARE IT: Turn everyday moments into something personal with creative tools built right into your mobile phone, whether it’s a special contact photo, custom wallpaper, an invitation or more⁴
- HELP THAT KEEPS UP: Stay in the moment while Now Nudge with Galaxy AI helps you respond faster and stay organized with smart suggestions⁵ that appear exactly when you need them on your phone
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Choose Lock, create and confirm the requested PIN, and optionally enter an emergency contact and a message to display on the lock screen.
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Confirm the lock request. Samsung says the phone remains locked until the chosen PIN is entered.
Rank #2
Samsung Galaxy A16 4G LTE (128GB + 4GB) International Model SM-A165F/DS Factory Unlocked, 6.7", Dual SIM, 50MP Triple Camera (Case Bundle), Black- Please note, this device does not support E-SIM; This 4G model is compatible with all GSM networks worldwide outside of the U.S. In the US, ONLY compatible with T-Mobile and their MVNO's (Metro and Standup). It will NOT work with other CDMA carriers, and it is also not compatible with their MVNO (Visible, Xfinity Mobile, US Mobile, Cricket Wireless, etc).
- Compatibility with certain third-party devices and accessibility accessories, including some hearing aids, may vary depending on manufacturer support, Bluetooth protocols, software compatibility, and regional firmware limitations. For additional hearing aid compatibility information, please refer to Samsung’s official support documentation.
- Camera: 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 2 MP, f/2.4, (macro). Battery: 5000 mAh, non-removable | A power adapter is NOT included.
If the phone is probably nearby, choose Ring: Samsung says it can ring for one minute even if muted or vibrating. If it may be moving, Samsung describes Track location, which sends updates every 15 minutes, and Notify me when it’s found in Samsung Find. These features may not be available on every device or in every market.
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For a current location, Samsung lists the phone being powered on and connected to a stable network among the requirements. If it is powered off, Samsung says only its last known location is available. Location may also be unavailable if the necessary Samsung account or lost-device controls were not set up.
Rank #3
- YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
Offline finding may help in some circumstances. Samsung Australia explains that nearby Galaxy devices can act as “Find Nodes” and relay location signals to Samsung’s server. This depends on the phone’s offline-finding configuration and participating nearby devices; it is not guaranteed live tracking.
Lock the phone or erase its data?
| Action | What it does | Important trade-off |
|---|---|---|
| Lock | Locks access using the PIN you set and can display optional return details. | Designed to protect access while leaving a path for recovery. |
| Erase data | Requests a remote factory reset that erases device data. | Erasing can end SmartThings Find tracking. Samsung India says an erase request for an offline phone takes effect when it next comes online; check the prompt and guidance for your region before confirming. |
Consider Erase data a last resort. Samsung US advises backing up before a remote factory reset because the phone’s data will be erased. If you cannot erase the device remotely, Samsung US recommends changing passwords for accounts that may be signed in. Changing the Samsung account password logs out devices using that account, which may affect your other devices.
Rank #4
- YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
If you think the phone was stolen
Do not go to the map location yourself. Samsung US Support advises: “If you are using SmartThings Find or Samsung Find to locate a stolen phone or tablet, do not go directly to the location on the map. Inform the authorities and let them retrieve it.” Contact your carrier as well; Samsung says it may offer a service to help locate or suspend the phone.
Check lost-device settings before you need them
Samsung’s current US menu guidance is Settings > Security and privacy > Lost device protection. Verify that Allow this phone to be found, Send last location and Offline finding are enabled. Samsung says remote controls are enabled by default when you add a Samsung account, but checking these settings while you still have the phone can prevent surprises.
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- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist¹ with Galaxy AI.² Add objects, restore details, or apply new styles by simply typing or tapping
- MAKE IT. EDIT IT. SHARE IT: Turn everyday moments into something personal with creative tools built right into your mobile whether it’s a special contact photo, custom wallpaper, an invitation or more³
- FAST. POWERFUL. AI-READY: Power through your day with AI-accelerated performance from our fastest, smoothest and most powerful Galaxy processor yet, built to keep up with everything you do
- IMMENSELY IMMERSIVE: No matter where you are or what you’re watching, your favorite videos and more come to life with the vibrant display on Galaxy S26
- FIT EVERYONE IN THE SHOT: Group selfies are easier on your Samsung phone with a wider front camera⁴ that captures more of the scene, so no one gets left out of the moment
Menu names and paths can vary by country, carrier, software version and model. Samsung UK says Find My Mobile is now part of SmartThings Find; its support page was updated 12 August 2026. Follow the service names and instructions shown in your market.
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