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Samsung refrigerators use different ice components, so there is no universal removal method. First identify whether you have a small ice tray, a removable ice bucket, or an ice maker cover; then use the method that matches your design. If it does not match, check the manual for your refrigerator’s full model number before pulling on anything.

Identify the part before removing it

  • Ice tray: A small mold that holds water or cubes. Removing cubes from a tray is different from removing the ice maker itself.
  • Ice bucket: A container that collects finished cubes, often below or in front of the ice maker.
  • Ice maker cover: A housing cover. Taking off the cover does not mean the powered ice maker assembly is meant to be removed.

Samsung says designs vary by model. Its freezer-door ice-bucket guidance, troubleshooting instructions, and regional support articles describe different mechanisms, not one procedure for every refrigerator.

Remove the part that matches your ice maker

Freezer-door ice bucket with a side handle

For the newer freezer-door design documented by Samsung US, use the handle on the side to remove the ice bucket. When putting it back, Samsung says the bucket should click into place. Do not assume this handle method applies to a different layout.

Older design with an ice maker cover

On the older design in the same Samsung US guidance, hold both handgrips, gently lift the ice maker cover, and slowly pull it out. This is a cover-removal instruction, not a direction to pull out the powered ice maker assembly.

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DA97-14474C, DA97-14474A, DA97-12604D Ice Container
  • 【High quality】DA97-14474C assy tray ice is pollution-free, safe, hygienic, premium and highly durable materials guaranteed to exceed OEM specifications. The surface of the DA97-14474A ice bucket is smooth and easy to clean, not easy to residual odor or dirt, convenient for users to clean and maintenance. Size: 18.19in*10.24in*5.43in. Please compare the size with your ice bucket before purchasing.
  • 【Part Number】DA97-14474C ice container compatible with samsung refrigerator. Part number: DA97-14474C, DA97-14474A, DA97-12604D, DA97-21040A, AP6034185, 4456005, PS9604454, EAP9604454, PS11766800, DA63-06925A. Please check before buying. Some of them look alike, but they 【NOT FIT】:DA97-14474B, DA97-14474D, DA82-01396A, DA82-01397A, DA97-13717A, DA97-14504A, DA97-14504C, DA97-12604A.
  • 【Applicable Model】RF25HMEDBBC, RF25HMEDBWW, RF25HMIDBSG, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26J7500BC, RF26J7500WW, RF26J7510SR, RF27T5201SG, RF27T5201WW, RF27T5241SG, RF27T5241SR, RF27T5501SR. All models are displayed in the details page, please click Ctrl+F to query.
  • 【Easy to install】Just pull out the old one and replace ice container with the new one. When installing, pay attention to the condition of the distributor port. Keep it closed when not in use! The new DA97-12604D ice maker easily helps you solve the situation of no broken ice, no ice, cracks in the barrel body, auger breakage, thick ice is not easy to pull out and so on. The new barrel and auger are upgraded with high-strength materials for longer service life.
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Top-mount freezer tray-type ice maker

Samsung India’s instructions for a top-mount tray-type ice maker describe taking out the tray, holding both ends, and twisting it gently to release the cubes. The gentle twist is for cube release from this tray; it is not a method for removing an entire powered ice maker. See Samsung India’s tray-type instructions.

Dual ice maker with a sliding bucket tray

For the dual ice maker described by Samsung Canada, slide the ice bucket tray out to remove ice, then slide it back in. Accessories and layouts vary, so use the model manual if your tray does not move that way. Samsung’s dual ice maker guidance applies to the design it describes.

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Samsung DA97-19968C Refrigerator Ice Bucket Assembly + Auger
  • The DA97-19968C Ice Bucket Assembly + Auger is a genuine Original Equipment Manufacturer (Authentic OEM) part from Samsung that fits various models from the following brands of refrigerators: Samsung
  • OEM Part DA97-19968C Ice Bucket Assembly + Auger is a brand new part; quality tested as per Samsung standards. The genuine replacement part is a new Samsung part that doesn't replace any other part
  • The Samsung DA97-19968C Refrigerator Ice Bucket Assembly + Auger holds the ice until dispense button is engaged; then the auger moves to usher the ice into the chute to be dispensed
  • This is an authorized, brand new, genuine Samsung part
  • It is recommended to either refer to your appliance service manual, contact your appliance manufacturer, or contact a service professional to validate the needed part number for your appliance prior to purchasing

If the bucket will not come out

Stop if the bucket resists; do not yank it or try to loosen it with a hair dryer. Samsung US says a bucket that cannot be removed easily is likely frozen and advises contacting support for service. Its ice maker troubleshooting also says an ice maker frozen over with a sheet of ice requires service rather than an attempted defrost.

Samsung Gulf gives separate advice for a frozen bucket: let it defrost naturally, then try a gentle upward lift and pull. Do not use sharp tools or a heat source. If a white wire is hanging from the ice maker, do not touch it; contact Samsung Support. See Samsung Gulf’s stuck-bucket guidance. Regional advice may differ, so follow the manual and support channel for your exact model.

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Upgraded DA97-20156B Refrigerator Ice Bucket Compatible with Samsung Ice Maker Replacement Ice Tray Parts DA97-20156A RF28R7201SR RF28R7351SR RF27T5201SR RF27T5201SG RF28HMEDBSR RF27T5501SR Ice Maker
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Find the right manual or replacement part

Look up the refrigerator by its full model number when the part or release motion does not match these examples. The cited Samsung guidance confirms that bucket and tray designs differ, but does not identify one replacement part that fits all Samsung refrigerators. If a tray or bucket is damaged or missing, use the full model number to check compatibility before ordering.

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  • 【DA97-14504C Ice Bucket for Samsung Refrigerator】DA97-14504C ice container is an Upgraded version - Dispenser Chute Opening and closing is smoother. dispense cubed and crush ice. stronger than the original Ice bucket for samsung ice maker. The DA97-14504C ice container assembly material has been upgraded to stronger food-grade plastic and has a better assembly process
  • 【DA97-14504A Ice Bucket for Samsung Refrigerator】DA97-14504A Ice Bucket compatible with Samsung refrigerator. Part Number: DA97-14504C, DA97-14504A, 4546318, AP6039681, PS11773414, EAP11773414, Please note: DA97-14504C Samsung ice maker tray the total length is 13.97", not applicable to DA82-01396A, DA97-20156b, DA82-01397A, DA97-14474D ice bucket, etc, for a smaller size Samsung refrigerator
  • 【DA97-14504C Refrigerator Ice Maker Fit Samsung Ice Bucket】DA97-14504C/DA97-14504A Samsung ice bucket refrigerator ice container assembly fit model: RF23J9011SR, RF23HTEDBSR , RF23R6201SR, RF22KREDBSR, RF24FSEDBSR, RF22KREDBSG, RF23J9011SG, RF23HCEDBSR, RF23HCEDTSR, RF23R6201SG, RF22K9381SR, RF22M9581SG, RF22N9781SG, RF22N9781SR, RF23R6301SR, RF22K9381SG, RF23HCEDBWW, RF22K9581SG, RF22K9581SR, RF23HCEDBSG, RF22NPEDBSR, RF22M9581SR, RF23HCEDBBC, RF23HSESBSR, RF23R6201DT, RF23R6201WW, RF22NPEDBSG, etc, samsung ice maker tray
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  • 【100% Quality Guarantee】Our DA97-14504C ice machine uses food-grade materials that far exceed OEM, are safer, stronger, and easy to install, take out the damaged ice box and put in a new one, and your ice maker will continue to use normally
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  • 【High Quality】DA97-14474C refrigerator ice bin is an Upgraded version - Dispenser Chute Opening and closing is smoother. dispense cubed and crush ice. stronger than the original. The ice bucket material has been upgraded to stronger food-grade plastic and has a better assembly process.
  • 【Part Number】DA97-14474C ice container compatible with Samsung refrigerator. Part Number: DA97-14474C, DA97-14474A, DA97-12604D, DA97-21040A, AP6034185, 4456005, PS9604454, EAP9604454, PS11766800, DA63-06925A, Please note: not applicable to DA82-01396A, DA97-14504C, DA82-01397A, DA97-14474D
  • 【Applicable Model】DA97-14474C Samsung ice maker Replaces fit model: RF25HMEDBSR, RF263BEAESG, RF263TEAESG, RF263TEAESR, RF265BEAESG, RF265BEAESR, RF26J7500SR, RF28HDEDBSR, RF28HFEDBSR, RF28HFEDTSR, RF28HMEDBSR, RF28JBEDBSG, RF28JBEDBSR, RF28K9070SR, RF28K9380SR, RF25HMEDBSG, RF28N9780SR, RF28HMEDBSG, RF263BEAEBC, RF28HDEDTSR, RF28HFEDBSG, RF28NHEDBSR, RF263BEAEWW, RF28HFEDBBC, RF28HMEDBWW, RF28HMELBSR, RF28K9380SG, RF26J7500WW, RF28HFEDBWW, RF28HMEDBBC, RF28K9070SG, RF28N9780SG, RF28NHEDBSG, RF30KMEDBSR, RF25HMEDBBC, RF25HMEDBWW, RF25HMIDBSG, RF26J7510SR, RF28HDEDPWW, RF28HFEDTBC etc samsung ice maker tray
  • 【Problems that can be solved】 ① Stopped crushing ice ② Stopped dispensing ice ③ Ice maker freezing up ④ Ice bucket body was cracked ⑤ Auger damaged ⑥ Blades bent
  • 【100% Quality Guarantee】Our DA97-14474A ice machine uses food-grade materials that far exceed OEM, are safer, stronger, and easy to install, just take out the damaged ice box and put in a new one, and your ice maker will continue to use normally

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