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If a child is in immediate danger, call 911. Otherwise, preserve useful context—such as account names, dates, URLs, and threatening messages—without copying or forwarding suspected child sexual abuse material (CSAM). Report it promptly through the appropriate U.S. channels and follow law enforcement’s instructions.
What to do first if a child may be at risk
If a child faces an immediate threat, or an imminent in-person meeting with someone exploiting them, get help from a trusted adult and call 911. Do not wait to finish collecting details before seeking urgent help.
For a non-emergency, avoid confronting the suspected offender. Contact the appropriate reporting channel and let authorities guide any further steps.
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Record information that can help identify the account, content location, or interaction. DOJ’s family guidance identifies account usernames, dates and times, URLs or meeting links, and meeting numbers or passwords when relevant. DOJ sextortion guidance also recommends noting names, usernames, and phone numbers.
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- Account username or profile name, and any associated names or phone numbers.
- Date and time of the interaction, including the time zone if known.
- URL, profile link, or meeting link; include meeting number or password if relevant.
- Relevant message or threat context that does not reproduce explicit imagery.
If it is safe, screenshots of account details, messages, threats, or URLs can preserve context. Do not screenshot or otherwise reproduce explicit imagery as a do-it-yourself evidence step. If you are unsure what is safe to retain, stop interacting with the material and ask law enforcement how to proceed.
Do not forward, repost, or upload suspected CSAM
DOJ’s family handout warns: “Please remember: If you have CSAM on your computer or device, do not share content to help identify a child or to express outrage.” It adds that sharing is illegal and can further victimize the child in the images. Do not attach or forward suspected images or videos in messages, reports, or social posts unless authorities give a specific, lawful instruction through an appropriate process.
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Do not download, duplicate, print, or make another copy of the material. Use official reporting channels and follow the directions you receive from law enforcement.
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Where to report suspected online child exploitation in the U.S.
| Situation | What to do |
|---|---|
| Immediate danger or imminent in-person risk | Call 911, as DOJ directs for emergencies. |
| Suspected online CSAM or child exploitation | Report to the National Center for Missing & Exploited Children (NCMEC) through the CyberTipline or call its 24-hour call center at 1-800-843-5678. |
| Information for federal law enforcement | Submit a tip to the FBI at tips.fbi.gov. |
| Suspected offender’s account on a platform | Use the platform’s own safety or abuse-reporting mechanism when safe and appropriate. This does not replace emergency help or other official reporting. |
NCMEC says it reviews CyberTipline reports and makes them available to the appropriate law-enforcement agency. DOJ’s family handout directs people who encounter online CSAM to report it to NCMEC. Reporting procedures and channels can change; use the official links above and follow any instructions from authorities.
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How to support a child who tells you what happened
Listen calmly, reassure the child, and respond without blame or shame. DOJ recommends a victim-centered, trauma-informed approach; its guidance says, “Child victims are victims, not wrongdoers.” Avoid ridicule and repeated direct questioning. Let appropriate professionals handle detailed interviews, and seek support from trusted adults and qualified services as needed.
Do not promise that material can be completely removed from the internet. Focus on the child’s immediate safety, emotional support, and getting the situation to the appropriate authorities.
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