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There is no confirmed official fix for Gears of War: E-Day campaign collectibles that seem to be missing from the War Journal. First check that the item was picked up and that you are viewing the campaign journal, then fully close and relaunch the game and check the same save again. If the count still does not match, preserve your save and report the details to Gears of War Support; a restart is only a low-risk check, not a confirmed remedy.

First, confirm it is a campaign collectible issue

This guidance is for items picked up during the E-Day campaign that do not appear to be counted in the War Journal. It does not apply to multiplayer unlocks or progression, which cover separate systems, or to a physical Collector’s Edition item.

Record what the War Journal is showing

Before changing anything, note the act and chapter, the collectible’s name or description, how many items you believe you picked up, and the War Journal count. If the chapter provides a location list, compare it with what you collected to determine whether an item may have been missed or whether the journal’s total appears inconsistent.

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A player has reported an Act 2 discrepancy: they said they picked up 38 collectibles but the War Journal showed 37. The report does not identify the specific item, establish why the totals differed, or confirm a successful fix. It is one player’s account, not evidence that the issue is widespread. See the player report.

#1 Best Overall
Gears of War: E-Day | Standard Edition | XBOX Series X
  • AN ORIGIN STORY BEGINS — Fight alongside Marcus Fenix and Dom Santiago in the gripping origin story of Emergence Day, as the Locust Horde erupts from below.
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Restart the game and recheck the same save

  1. Fully close Gears of War: E-Day rather than merely returning to the title screen.
  2. Launch the game again and load the same campaign save you used when collecting the item.
  3. Open the War Journal and compare its count with the number you recorded before restarting.

This is a low-risk diagnostic check; no reviewed official source confirms that restarting fixes collectible tracking. If the count changes, record the result, but treat it as what happened in your save rather than proof of a general solution.

Protect your campaign save

Do not delete local or cloud saves as a first step. No reviewed official guidance recommends erasing save data for this symptom, and doing so could put campaign progress at risk. The official E-Day support guide says, “The Campaign allows you to save up to 5 different campaign playthroughs or states.” That documents multiple campaign save slots, but does not say that another slot repairs collectible tracking. Preserve the original save; if you use a separate slot, do not overwrite the one you are troubleshooting.

Rank #2
Gears of War E-Day | Premium Edition | XBOX Series X|S and Windows Digital
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  • AN ORIGIN STORY BEGINS — Fight alongside Marcus Fenix and Dom Santiago in the gripping origin story of Emergence Day, as the Locust Horde erupts from below.
  • A DARKER, GRITTIER THREAT — Face reimagined enemies and a terrifying underground invasion that restores the fear, dread, and intensity at the heart of the Gears of War series.
  • MULTIPLAYER EVOLVED — Battle in Horde Siege for large‑scale PvE action or prove your skill in refined Versus PvP with greater precision and competitive depth.
  • CLASSIC COMBAT, MODERNIZED — Experience signature cover‑based gameplay enhanced with updated movement, traversal, and controls that feel like Gears while playing like something new.

Contact support if the count still does not match

If the mismatch remains after restarting and checking the same save, submit it through Gears of War Support. Xbox Wire directs players with issues to GearsofWar.com/support in its E-Day early access launch article.

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Include your platform, act and chapter, collectible name or description, the count before and after restarting, and screenshots if available. Those details can help support distinguish a missed pickup from a journal-count discrepancy.

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Check service status without assuming an outage

You can also check the Gears of War Status page. When checked for this article, it displayed no current update time or service states, so it could not confirm whether progression services were healthy or experiencing a problem. Do not treat the absence of a displayed status as proof of either an outage or normal service.

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What is—and is not—confirmed

As of October 3, 2026, no official collectible-specific troubleshooting procedure, confirmed known issue, or confirmed fix was located. E-Day entered early access on October 1, 2026, and its worldwide launch was scheduled for October 6, 2026, according to Xbox Wire; game behavior and support information may change. Check official support for current guidance. There is not enough evidence to recommend reinstalling the game, replaying the chapter, relinking an account, or changing cloud data as a solution.

Quick Recap

Bestseller No. 3
Gears of War 3 (Renewed)
Gears of War 3 (Renewed)
Disc only. Original case and manual not included. Will come packaged in a generic case.; This renewed game has been cleaned, tested, and shows minimal wear.
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