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If you think an automated hiring, screening, promotion, or other employment process contributed to discrimination, save the records that show what happened and when, then consider filing an intake with California’s Civil Rights Department (CRD). Using AI or another automated tool is not automatically unlawful; the issue is whether the employment practice violated an existing antidiscrimination protection. California’s automated-decision regulations took effect October 1, 2025, and clarify how those protections apply to automated systems.

What California’s automated-decision rules mean

The California Civil Rights Department says its regulations clarify how existing antidiscrimination protections apply when employers use artificial intelligence, algorithms, or other automated-decision systems in employment processes. The regulations do not make every automated decision unlawful simply because a tool was used. A disappointing result, a suspected error, or an automated rejection by itself does not establish discrimination; the relevant question is whether an unlawful discriminatory practice occurred. CRD’s June 30, 2025 announcement describes the rules, and its rulemaking tracker lists the automated-decision regulations’ October 1, 2025 effective date.

FEHA protections cover applicants as well as employees and reach employment practices including job advertising, applications, screening, interviews, hiring, transfers, promotions, termination, working conditions, and compensation. CRD says employers with five or more employees are subject to the employment-discrimination prohibition; harassment protections apply more broadly. The law also covers public and private employers, labor organizations, employment agencies, apprenticeship training programs, and licensing boards. A complaint should describe the protected basis you believe mattered and the facts connecting it to the decision, rather than relying only on the label “AI bias.” See CRD’s Employment Discrimination guidance for coverage details.

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CRD also says covered employers and entities must retain employment records, including automated-decision data, for a minimum of four years. That is a record-retention requirement, not proof that an individual automatically has the right to obtain all employer or vendor records. The cited guidance does not establish a general right to compel system internals through an informal request. CRD’s announcement also notes that automated assessments, tests, questions, or puzzle games that elicit disability information may constitute an unlawful medical inquiry.

What to save before you challenge the decision

Make a private, dated timeline while the details are fresh. Note when you applied, took an assessment, interviewed, received the decision, followed up, or experienced a workplace action. Record the position, decision-maker if known, explanation you received, and why you think a protected characteristic or accommodation issue may have affected the result.

  • Application materials: the job posting, application, résumé, assessment instructions, and confirmation pages.
  • Decision records: rejection, discipline, termination, or transfer notices, including sender and date.
  • Communications: emails, texts, and other messages about the job, assessment, decision, accommodation, or appeal.
  • Tool evidence: screenshots showing a question, score, error, result, or application status. Keep dates and context visible; preserve an unedited original.
  • Workplace records: relevant reprimands, memoranda, grievances, transfer notices, or performance-related documents.
  • Witness details: names and contact information, if known, plus a short note on what each person may have observed.
  • Accommodation records: if disability or accommodation is part of the issue, keep relevant requests and responses, but avoid collecting or sharing unrelated sensitive medical information.

CRD’s intake guidance asks for specific facts and dates, available records, evidence copies, and witness information; it gives termination letters, reprimands, memoranda, transfer notices, emails, texts, screenshots, and grievances as examples of useful employment documentation. This list is an organizing aid, not a guarantee that each item is required or sufficient. Do not guess which algorithm or vendor was involved: save what you actually saw or received, identify its source and date, and separate direct evidence from inference. CRD’s employment guidance explains that an unfiled intake may be started without every detail and kept in the California Civil Rights System (CCRS) for 30 days so information can be added.

How to start a complaint with CRD

  1. Check the relevant dates. CRD’s general deadline for an employment discrimination intake is three years from the last alleged harm. If the dates are unclear or conduct continued over time, seek prompt individualized advice rather than assuming how the period is calculated. The agency’s Employment Discrimination page and Complaint Process page describe the filing process.
  2. Submit an intake. CRD offers online filing through CCRS, phone assistance, a printable form by mail, and an email route. The agency begins with an intake interview and screens whether the alleged facts fall under laws it enforces. Use the current contact and filing instructions on CRD’s Complaint Process page.
  3. Explain the facts concretely. Identify the decision and date, what you know about automated involvement, the protected basis you believe is relevant, the impact, the explanation provided, and the records or witnesses that support your account. You can supply further information if you do not have everything at the start.
  4. Keep screening separate from a finding. Acceptance of a complaint is not a decision that discrimination occurred. CRD says it independently investigates evidence from the complainant, respondent, witnesses, and other sources and may attempt resolution.
  5. Monitor the case. Use CCRS to check status, respond to requests, and retain copies of what you submit and receive. CRD may contact the parties or ask for records.
  6. Read any closure notice promptly. CRD accepts appeals for certain investigated-case closures, not every disposition. For an eligible case, the appeal request is due within ten calendar days after the Notice of Case Closure. The notice identifies court-related deadlines as well; do not assume an appeal pauses them.

Which route should you take, and what are the deadlines?

The right route depends on whether you want CRD to investigate or intend to pursue your own court case. The timing rules are not interchangeable.

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Route What it does Key timing point Important distinction
CRD intake and investigation Administrative screening, evidence gathering, possible resolution, and agency action. Generally file within three years of the last alleged harm. Acceptance is not a finding that discrimination occurred.
Immediate right-to-sue notice and court case Allows a person to pursue an employment case directly in court after filing with CRD. The court deadline is separate and fact-dependent; read the notice and obtain timely advice. CRD says a person pursuing their own employment lawsuit must file with CRD and obtain an immediate right-to-sue notice.
Appeal of an eligible investigated-case closure Requests internal review of specified CRD closure decisions. Ten calendar days from the Notice of Case Closure. Not available for every outcome; assess court deadlines without waiting for an appeal.

CRD’s employment guidance explains the right-to-sue route, while its complaint-process guidance describes investigations and eligible closure appeals. These are separate deadlines, and the available information does not support one universal court-filing deadline for every situation.

CRD also says an EEOC complaint is automatically filed with CRD, and a CRD complaint alleging facts that could violate a law enforced by the EEOC is automatically filed with the EEOC. The agencies use a worksharing agreement, and which agency usually investigates depends on the filing. Confirm the current route and timing for your circumstances on CRD’s Employment Discrimination page.

If the automated decision involved criminal-history screening

Criminal-history screening has a separate set of rules. CRD’s Fair Chance Act guidance says employers with five or more employees generally may not ask about conviction history before making a conditional offer and describes additional requirements, including an individualized assessment when an employer intends to deny employment because of conviction history. Treat that process as distinct from a general claim that an algorithm discriminated, and consult the current guidance for applicable notices and response steps.

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Keep the complaint focused on what you can show

A useful account does not need to identify a model’s technical internals. Set out the decision, dates, records, witnesses, and the facts that connect the outcome to a protected basis or accommodation concern. Identify uncertainty honestly—for example, that a tool may have been involved if that is what the evidence supports—and avoid presenting an inference as something you directly know. If the problem is an inaccurate result without facts linking it to protected discrimination, describe the error and its impact without claiming that the error alone proves a FEHA violation.

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