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To check a GST notice, demand order, reply or attachment, sign in to the GST Portal and open Services > User Services > View Additional Notices/Orders. Select View beside the relevant case, then use the NOTICES, REPLIES and ORDERS tabs on the Case Details screen. Download the full document and follow the date and instructions printed in it. A portal label or form number is not a substitute for reading the attachment.
Where GST notices and orders appear
The official assessment user guide describes the portal path for relevant demand proceedings as Services > User Services > View Additional Notices/Orders. After you choose View for a case, the Case Details page separates the record into three tabs:
- NOTICES: notices issued by the department, including their attachments.
- REPLIES: replies submitted by the taxpayer and related documents.
- ORDERS: orders issued in the proceeding and their attachments.
Use the portal’s current labels as displayed after login; government interfaces can change. The route and tab structure are documented in the GST assessment user guide.
Notice, reply and order: what the forms mean
A notice is not an order, and a reply is not proof that the proceeding has ended. The GST forms list identifies three commonly confused documents as follows:
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| Form | Role in the proceeding | What to do when you find it |
|---|---|---|
| FORM GST DRC-01 | Summary of a show cause notice | Open and download the underlying notice and attachments. Record the allegations, legal provision, amount, reply date and hearing instructions. |
| FORM GST DRC-06 | Taxpayer’s reply to a show cause notice | Check whether a reply was submitted, its date, the acknowledgement and any files attached. |
| FORM GST DRC-07 | Summary of an order | Read the complete order, not only the summary. Verify the communication date, demand calculation, payment directions and appeal information. |
The form roles above come from the GST Forms Available on the GST Common Portal. The full attachment controls what the taxpayer must do, so save it with the case records.
Step-by-step: check a GST notice, reply or order
1. Sign in with the authorised account
Use the taxpayer’s authorised GST Portal credentials. If an intermediary normally handles filings, ensure that the person opening the case is authorised to view the taxpayer’s records and download documents. Do not rely on an email alert or a third-party message when the document itself is available in the portal.
2. Open View Additional Notices/Orders
- Sign in to the GST Portal.
- Choose Services from the main navigation.
- Open User Services.
- Select View Additional Notices/Orders.
- Locate the relevant case and select View.
This is the documented route for viewing the case record in the assessment workflow. If a label has moved, use the portal’s current navigation while looking for the same “Additional Notices/Orders” function.
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3. Read the NOTICES tab first
Open each notice attachment rather than treating the row or subject line as the notice itself. Capture the form number, issue date, tax period, GSTIN, invoked section, tax and other amounts, reply deadline, hearing date and submission method. If the notice refers to an annexure, calculation, statement or evidence file, download that file too.
Save an unchanged copy with a useful filename such as GSTIN_notice-form_issue-date.pdf. Keep the original PDF; make working notes or a separate copy for highlighting.
4. Check REPLIES
Open the REPLIES tab to see whether a submission is already recorded. For the section 73/74 workflow described in the assessment manual, the taxpayer’s reply is filed in FORM GST DRC-06. Confirm the submission date, acknowledgement or reference number and every attachment. A locally prepared response is not the same as a portal submission unless the portal shows that it was filed.
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5. Check ORDERS
Open the ORDERS tab for any issued order and download all attachments. If the row identifies FORM GST DRC-07, treat it as the order summary and read the complete order behind it. Record the communication date separately from the order date because the appeal limitation described by the portal FAQ runs from communication of the decision or order.
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Keep the notice, every reply, acknowledgements, orders, calculation sheets, hearing records and payment evidence in one case folder. Note when each file was downloaded and the portal reference shown. This creates a chronological record if the status later changes or an attachment is no longer easy to locate.
What to extract from the document before acting
Portal navigation only gets you to the record. The document determines the response. Use this checklist for every notice or order:
- Identity: taxpayer name, GSTIN and the authorised entity or branch.
- Period: financial year, tax period or return period covered.
- Proceeding: form number, section invoked and type of proceeding.
- Amounts: tax, interest, penalty and any other component, with the calculation or annexure that supports each figure.
- Dates: issue date, communication date, reply due date, hearing date and any payment date.
- Instructions: portal form to use, documents requested, hearing attendance method and consequences of non-response.
- Attachments: annexures, statements, notices, computations and files incorporated by reference.
- Status: whether the case shows a notice, reply, order, payment or another action.
Check that the GSTIN and tax period belong to the intended taxpayer before sending a reply or making a payment. If an amount or date in the summary conflicts with the full document, preserve both versions and obtain professional advice instead of guessing which one controls.
Deadlines: keep the reply clock and appeal clock separate
The most damaging mistake is to use the appeal period as the deadline for answering a notice. They are different events and may be governed by different provisions.
| Situation | What date to use | Action |
|---|---|---|
| Show cause or other notice | The reply date and hearing details stated in that notice | Prepare and submit the response in the manner and form specified. Do not infer a universal period from an appeal rule. |
| Demand order to be challenged | Date the decision or order was communicated | Check the current appeal limitation, pre-deposit and filing requirements before starting an appeal. |
| FORM GST DRC-01D | Date of issue of the DRC-01D | The portal functionality note states that the specified amount is to be paid within seven days from issue, otherwise recovery proceedings shall be initiated. |
Reply deadline for a notice
Read the notice itself for the response date, hearing details and the provision invoked. The assessment manual explains a DRC-06 workflow for proceedings under sections 73 and 74, but it does not establish one response period for every GST notice. A notice under a different provision, or with different facts, may contain different instructions.
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Appeal deadline for a demand order
The GST Portal FAQ for an appeal against a demand order states that the ordinary period for filing before the Appellate Authority is three months from the date the decision or order is communicated. It also says the authority may condone a delay of up to one further month when satisfied that sufficient cause prevented timely filing. These periods describe an appeal against a communicated decision or order; they are not a deadline for replying to a notice.
The same FAQ states that a minimum 10% of the disputed tax is required as pre-deposit before filing an appeal. Confirm how the requirement applies to the actual order, the current law and any amount already paid. The GST Portal appeal FAQ is the relevant portal guidance, but a disputed or high-consequence case should be reviewed by a qualified Indian GST practitioner.
Why communication date matters
When reviewing an order, write down both the date printed as the order date and the date on which it was communicated or made available to the taxpayer. The FAQ’s three-month period is tied to communication. If those dates are unclear, preserve the portal record, email or other communication evidence and obtain advice immediately rather than waiting for the last day.
Special case: FORM GST DRC-01D and its seven-day instruction
FORM GST DRC-01D has a specific instruction that should not be generalized to other notices. The GST Portal’s 2024 functionality compilation says:
“They are required to pay the amount specified in Form GST DRC-01D within 7 days from the date of its issue failing which recovery proceedings shall be initiated against them.”
This is the instruction for DRC-01D described in the GST Portal functionality compilation for April–June 2024. To locate the document, sign in and use Services > User Services > View Additional Notices/Orders. Open the DRC-01D attachment, verify the issue date and amount, and follow the document’s instructions. Do not apply the seven-day period to a DRC-01, DRC-06, DRC-07 or any other form merely because the case appears on the same page.
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Reply workflow for sections 73 and 74
The assessment user guide specifically describes adding or viewing a reply in FORM GST DRC-06 for proceedings under sections 73 and 74. If your notice is in that workflow, use the case’s reply function and attach the evidence requested by the notice.
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- Open the case through View Additional Notices/Orders.
- Read the notice and its annexures, then identify each allegation or proposed demand that requires an answer.
- Prepare the response so each issue is addressed separately and the figures reconcile to the relevant returns, invoices, payment records or other evidence.
- Use the portal’s reply action for the case and select or complete FORM GST DRC-06 as required by the screen.
- Attach files in the formats and size limits accepted by the portal, using clear filenames.
- Submit using the authorised method, complete any verification step shown and save the acknowledgement or reference number.
- Return to the REPLIES tab to confirm that the submission is visible in the case record.
The manual’s workflow is not a promise that every GST notice uses DRC-06. If the notice specifies another form, channel or deadline, follow that instruction and seek advice where the demand is disputed.
Starting an appeal against a demand order
If the document is an issued demand order rather than a pre-order notice, the portal FAQ gives this navigation for a new appeal application:
- Sign in to the GST Portal.
- Open Services > User Services > My Applications.
- Choose Appeal to Appellate Authority.
- Select New Application.
- Choose Demand Order and follow the application screens.
Before submitting, match the application to the order in the ORDERS tab and confirm the communication date, disputed tax, pre-deposit, grounds, documents and limitation position. The FAQ’s ordinary period is three months from communication, with possible condonation of up to one additional month for sufficient cause, and it states a minimum 10% disputed-tax pre-deposit. These are not permission to delay: check the current rules and the actual order before filing.
Notice versus order: a practical decision framework
| Question | If the answer is a notice | If the answer is an order |
|---|---|---|
| Has the department issued a final demand decision? | Usually no; the document may invite explanation, evidence or a hearing. | Yes, the order states the resulting demand or other decision. |
| What date controls the immediate response? | The reply or hearing date printed in the notice. | The communication date is central to the appeal limitation described by the FAQ. |
| Which portal area matters first? | NOTICES, then REPLIES. | ORDERS, followed by the appeal application route if appropriate. |
| What should be compared? | Section, allegations, amount, evidence requested and hearing instructions. | Communication date, demand breakdown, appeal route, pre-deposit and limitation. |
This framework helps select the next administrative step; it does not determine whether the department’s position is legally correct.
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Common portal problems and safe fixes
The case is not visible
- Confirm that you are signed in to the correct GSTIN and authorised account.
- Check the full View Additional Notices/Orders list and open the relevant case rather than searching only by a short subject line.
- Look for separate entries or attachments under the case’s three tabs.
- Record the date and time of the attempted search and preserve any notification or reference number.
If the document still cannot be found, do not assume that no notice exists. Verify the account and obtain assistance through the GST Portal’s current support channels or a practitioner.
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An attachment will not open or download
- Try the portal again using a current supported browser and a stable connection.
- Check whether the file downloaded to the browser’s default folder or was blocked by a pop-up or download setting.
- Do not edit the downloaded original; save a second copy for annotations.
- If the file remains unavailable, capture the case number, tab, filename and error message and seek support promptly.
The summary and attachment disagree
Download both, note the discrepancy and avoid selecting a response or payment solely from the shorter summary. The form list identifies DRC-01 and DRC-07 as summaries, so the complete notice or order and its incorporated attachments must be read together. A qualified GST professional can advise which discrepancy matters legally.
The deadline is near or has passed
Act on the document’s stated date immediately. For an appeal, calculate from communication of the order and check the three-month period, possible one-month condonation and pre-deposit rule in the current FAQ. For a notice, use the reply and hearing date in that notice. Keep evidence of when the document was communicated and obtain professional advice without waiting for a portal status change.
Recordkeeping checklist
A complete file makes later replies, hearings or appeals easier to manage. Keep:
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- Portal screenshots or downloaded acknowledgements showing the case, date and reference number.
- All DRC-06 replies, supporting files and submission confirmations.
- Return data, invoices, ledgers, payment challans and reconciliations that support the response.
- A deadline calendar containing separate entries for notice reply, hearing, payment and appeal dates.
- Evidence of the order’s communication date and any attempted portal submission.
- Notes of calls, hearings, clarifications and advice received from the authorised representative.
Use access controls appropriate to the taxpayer’s records and keep an unmodified archive copy. The portal is the source of the current case record, but maintaining your own chronological file protects against confusion when multiple periods or proceedings exist.
When to get professional help
Consider a qualified Indian GST practitioner when the notice alleges significant tax, interest or penalty; invokes a provision you do not understand; contains conflicting figures; requires a hearing; concerns a DRC-01D payment instruction; or may require an appeal. Portal instructions explain where to view and submit documents, not whether the demand is legally valid or which factual arguments should be made.
Before the consultation, provide the practitioner with the full notice or order, every attachment, the GSTIN and tax period, the portal communication date, prior replies, acknowledgements, payment records and your deadline calendar. This avoids basing advice on a truncated portal label.
Keep the portal guidance current
Navigation labels and functionality can change. The assessment manual, appeal FAQ and functionality compilation provide the documented routes and periods cited here, but always compare them with the screen and document currently associated with your GSTIN. For legal limitation, payment, recovery or appeal decisions, verify the current law and the order’s own instructions before acting.
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