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To check a GST demand notice, first confirm that the GSTIN on the communication belongs to the intended taxpayer, then sign in to that GSTIN’s account and open Services > User Services > Additional Notices & Orders. Match the portal record and attachment against the document you received. A GSTIN match alone does not prove that a notice is genuine, and a missing portal record does not automatically prove fraud because some orders may have been issued manually.
What a GST demand communication can be
“GST demand notice” is often used as a general phrase, but the GST system distinguishes a show-cause notice, a taxpayer reply, an adjudication order and a later rectification or withdrawal. The form number and procedural stage matter because the response deadline, available remedy and amount shown can differ.
GSTN’s official forms list labels the principal forms as follows. The list is dated 25 September 2019, so confirm the current form and applicable law for your case before relying on it.
| Form | Official description | What it means in practice |
|---|---|---|
| DRC-01 | Summary of Show Cause Notice | A notice-stage summary asking why a proposed demand should not be confirmed; it is not the same procedural document as an adjudication order. |
| DRC-03 | Intimation of payment made voluntarily or against a show-cause notice/statement | The taxpayer’s intimation that a payment has been made voluntarily or in response to a notice or statement. |
| DRC-06 | Reply to the Show Cause Notice | The taxpayer’s response to the notice. |
| DRC-07 | Summary of the order | An order-stage summary recording the adjudicated demand or other decision. |
| DRC-08 | Summary of Rectification / Withdrawal Order | A later summary correcting or withdrawing an earlier order. |
These descriptions come from the GSTN list of forms available on the GST Common Portal. Treat the form label as a clue to the stage, not as a substitute for reading the complete notice, order and attachment.
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Step 1: Check the GSTIN and taxpayer identity
Use GSTN’s public taxpayer search
You can search the GSTIN or UIN printed on a communication without signing in. Open GSTN’s Search Taxpayer: Search Taxpayers using GSTIN/UIN instructions and use the portal’s Search Taxpayer service. Enter the identifier exactly as printed, including all letters and numbers.
The result can show the legal name, trade name, registration status and other registration details. Compare those fields with the taxpayer named in the notice, the GST registration certificate and your own records. A different legal name, an invalid or cancelled registration status, or a GSTIN belonging to another business is a serious warning that the communication may be misdirected or altered.
Understand what this check proves
A successful GSTIN lookup establishes that the identifier resolves to a taxpayer profile. It does not authenticate the PDF, email, letterhead, bank account or payment instruction attached to a message. Continue with the signed-in account check and document comparison before treating the communication as an official demand.
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Open the notices area
- Open the GST Portal independently. Use a saved official bookmark or type the official address yourself instead of following a link in an unexpected email or text message.
- Sign in with the credentials for the GSTIN named in the communication. If you manage several registrations, select the registration that exactly matches the document.
- Open Services > User Services > Additional Notices & Orders.
- Review the cases listed for the relevant tax period or reference number. Open the case and download every available notice, order, summary and attachment.
- Save the files with their original names and record the portal date and reference details. Keep the message, envelope or covering letter as separate evidence rather than replacing it with a renamed copy.
GSTN’s functionality guidance describes portal-issued DRC-01 records becoming available to taxpayers in this area. The menu wording or layout can change, so if the live portal uses a slightly different label, use its notices, orders or demand-related service for the same GSTIN and case.
Step 3: Match the communication to the portal record
Use the portal document as the primary comparison copy. Work through each field rather than relying on a logo, formatting or an email address.
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| Check | What to compare | Why it matters |
|---|---|---|
| Taxpayer identity | GSTIN, legal name and, where shown, trade name | Confirms that the case is attached to the intended registration. |
| Document stage | Form number such as DRC-01, DRC-06, DRC-07 or DRC-08 | Distinguishes a proposed demand, a reply, an order and a later correction or withdrawal. |
| Reference details | Notice/order number, case ID, ARN or other portal reference | Lets you identify the exact record instead of a similar-looking case. |
| Dates | Issue date, communication date and any response or payment date | Deadlines generally run from the legally relevant communication or order date. |
| Tax period | Financial year, return period or assessment period stated | A genuine document should relate to the same period as the portal case and underlying returns. |
| Amounts | Tax, interest, penalty and total demand, with the stated currency and calculation period | Differences can indicate a revised order, transcription error or altered document. |
| Authority | Issuing officer, jurisdiction, office and cited statutory provisions | Helps determine whether the communication comes from the authority responsible for the registration. |
| Attachments | Annexures, calculation sheets, statements and digitally generated summaries | The summary may omit facts or calculations contained in the full attachment. |
Minor differences in a letter’s layout can result from printing or conversion, but a different GSTIN, taxpayer, reference, issuing authority, tax period or liability amount requires clarification before you pay or respond.
How to tell a notice from an order
Notice stage: DRC-01
DRC-01 is identified by GSTN as a summary of a show-cause notice. It normally signals an opportunity to explain why a proposed demand should not be confirmed. Read the full notice for the allegations, legal provisions, computation and response method. Do not describe it as a final order merely because it displays a total amount.
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Reply stage: DRC-06
DRC-06 is the reply to a show-cause notice. If the portal shows DRC-06, check whether it is the response filed by your authorised signatory and whether the supporting documents were uploaded successfully. A reply record does not by itself cancel the proposed demand; look for the subsequent order or case outcome.
Order stage: DRC-07
DRC-07 is the summary of an order. Compare its tax, interest and penalty figures with the complete order and calculation annexures. An order can require a different action from a notice, including payment or an appeal, so use the order’s communication date and instructions when assessing the next deadline.
Rectification or withdrawal: DRC-08
DRC-08 is the summary of a rectification or withdrawal order. Check which earlier order it references and whether the corrected amount, period or status supersedes the previous record. Keep both versions so the history is clear.
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What to do if the notice is not in Additional Notices & Orders
Do not treat absence as proof of fraud
GSTN guidance recognises that a demand order may have been issued manually and therefore may not appear in the portal. A missing entry is not, by itself, proof that the communication is fraudulent. It does mean that you need an independent confirmation before acting on the document.
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Confirm through an independent official channel
- Identify the tax authority, jurisdiction and officer named in the communication.
- Find the department’s contact details independently from an official government website, an existing registration record or a verified office directory. Do not use only the phone number, email address or payment account printed in a suspicious message.
- Ask the office to confirm the document number, GSTIN, issue date, tax period and whether it was issued manually.
- Record the name, designation, date and channel of the person who responds. Request written confirmation where possible.
- If the office cannot confirm the document, pause payment and obtain professional advice before replying or disclosing credentials.
The official material does not establish a universal public online service that authenticates every manually issued notice. Verification therefore depends on matching the taxpayer identity, checking the account and obtaining confirmation from the responsible authority when a record is unavailable.
Warning signs in emails, letters and payment requests
Use the portal independently whenever a message claims that payment is immediately due. A genuine-looking PDF can still contain a substituted bank account or a link designed to capture credentials. Treat the following as reasons to stop and verify, not as conclusive proof of fraud:
- The GSTIN resolves to a different legal name, trade name or registration status.
- The document’s reference number, tax period, amount or issuing authority does not match the portal record.
- The sender demands payment to a personal account, wallet, unfamiliar bank account or other destination that is not confirmed through an official channel.
- The message uses urgency, threats or a very short deadline while omitting a case reference or response instructions.
- A link opens a domain that is not the independently accessed GST Portal or an official government site.
- The PDF asks you to enable macros, install software, share an OTP, reveal a password or send a full credential set.
Do not click a suspicious link to “verify” the demand. Open the portal separately, inspect the account and contact the named authority using independently obtained details.
What to do after you verify the record
If it is a notice
Read the allegations and computation, gather returns, invoices, ledgers, payment challans and correspondence for the stated period, and follow the response method and deadline in the notice. Preserve the submitted acknowledgement and attachments. If the figures or legal basis are complex, a GST practitioner, chartered accountant or tax lawyer can help prepare a case-specific response.
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If it is an order
Check whether the order confirms, modifies or drops the proposed demand, and separate tax, interest and penalty components. Do not assume that a prior reply resolved the case. Note the communication date, because it can control the time available for an appeal or other remedy.
If payment is requested
Verify the liability in the signed-in account and use only the payment workflow and government details that you independently confirm. Do not substitute an email instruction for the order, and do not pay a disputed amount merely because a message says that immediate payment will prevent action. Obtain advice promptly if a statutory deadline is approaching.
Appeal timing and urgent deadlines
GSTN’s FAQs on filing an appeal against a demand order (FORM GST APL-01) state that an ordinary appeal is filed within three months from communication of the decision or order. The FAQ also says that a delay of up to one additional month may be condoned when sufficient cause is shown. These are procedural statements, not a determination of your case or of every possible limitation rule.
Record when and how the order was communicated, preserve the portal acknowledgement and consult qualified advice immediately if you may need an appeal. Do not wait for a portal reminder, a second email or a manual confirmation before checking the deadline. The applicable law, type of order and facts can affect the remedy and calculation.
A practical verification worksheet
Complete this checklist before replying, paying or forwarding the document:
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- Identity: The GSTIN/UIN search returns the expected legal name, trade name and registration status.
- Account: The correct GSTIN account has been checked under Services > User Services > Additional Notices & Orders.
- Stage: The form number is identified as notice, reply, order or rectification/withdrawal.
- Document: The portal attachment and received copy agree on reference, date, period, authority, provisions and amounts.
- Source: Any missing record has been checked with the responsible tax office through independently obtained contact details.
- Security: No payment, OTP, password or document upload is made through an unverified link or account.
- Deadline: The communication date and any response, payment or appeal deadline are written down.
- Evidence: Original files, emails, envelopes, portal downloads, acknowledgements and contact notes are preserved.
Common problems and their fixes
The GSTIN search shows no result
Recheck every character and whether the document uses a GSTIN or UIN. If the identifier still does not resolve, do not trust the document’s identity claim. Confirm the number from your registration records and contact the appropriate tax office independently.
The GSTIN is correct but the taxpayer name is wrong
Stop treating the communication as your demand. A mismatch can reflect a clerical error, an unauthorised alteration or a document intended for another taxpayer. Ask the issuing authority to clarify in writing and keep the mismatched copy.
The portal lists a case but the attachment will not open
Download the file again, try the portal’s current supported browser and retain a screenshot of the listing, reference and date. If the file remains unavailable, raise the issue through the portal’s official help channel and contact the issuing office, quoting the case reference. Do not replace the missing attachment with a copy supplied by an unverified sender.
The amount in the email differs from DRC-07
Use the portal order and its annexures as the comparison point, then ask the authority to explain the discrepancy. Interest may change with time, or the email may contain an outdated or altered figure; only the applicable order and law determine what is payable.
The communication is manual and the office does not respond
Keep evidence of your attempts, including dates and channels, and seek professional advice before the stated deadline expires. A missing online record does not suspend a legal deadline automatically.
Official references
- GSTN: Search Taxpayer using GSTIN/UIN
- GSTN: New Functionalities made available for Taxpayers on the GST Portal between January–March 2021
- GSTN: GST Forms Available on the GST Common Portal (25 September 2019)
- GSTN: FAQs—Filing an Appeal against Demand Order (FORM GST APL-01)
- GSTN: New Functionalities made available on the GST Portal during April–June 2024
Portal labels and functionality can change. Check the live GST Portal and the current law for the relevant tax period, form and jurisdiction.
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