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The 2023 MOVEit breach affected data held by PBI Research Services/Berwyn Group, a vendor used by Genworth and CalPERS—not systems operated by Genworth or CalPERS, according to both organizations. Genworth reported that about 2.5 million to 2.7 million customers or insurance agents were affected; CalPERS reported personal information involving approximately 769,000 retirees and beneficiaries. The records could include Social Security numbers and other identifying or policy details, but the fields varied by person.
Was my Genworth policy information exposed in the MOVEit hack?
It may have been if you were among the affected Genworth customers or insurance agents. PBI told Genworth on June 16, 2023, that specific Genworth files had been compromised in the MOVEit Transfer attack. Genworth’s incident FAQ and later SEC disclosures put the affected population at approximately 2.5 million to 2.7 million customers or agents. The reported population included life-insurance, individual and group long-term-care insurance, and annuity customers.
That range is Genworth’s reported scale; it does not mean every person in those product groups was affected, nor does it establish which fields were exposed for any particular person. If you received a notice, use the contact details in that authentic notice to confirm what information it says was involved.
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CalPERS reported that personal information involving approximately 769,000 retirees and beneficiaries was affected. The figure appears in its June 21, 2023 Risk and Audit Committee transcript. CalPERS said it began mailing notices to impacted members on June 22, 2023, and offered free credit monitoring and identity-theft protection. The cited CalPERS transcript does not enumerate the specific data fields for each affected person.
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What personal information could the Genworth breach expose?
Genworth said a customer record could contain one or more of the following fields. It did not say that every affected person had every field exposed.
- Social Security number, first and last name, date of birth, ZIP code, and state of residence.
- Policy number, role associated with the policy (for example, annuitant, joint insured, or owner), and general product type.
- For deceased people, city and date of death and the source of that information.
Agent records could include a Social Security number, name, date of birth, full address, and preferred full address. These are the fields listed in Genworth’s incident FAQ; the notice you received is the relevant source for your own reported exposure.
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How the Genworth and CalPERS incidents compare
| Aspect | Genworth | CalPERS |
|---|---|---|
| Reported affected population | Approximately 2.5 million to 2.7 million customers or insurance agents, according to Genworth’s incident FAQ and 2024/2025 SEC disclosures. | Approximately 769,000 retirees and beneficiaries, according to the CalPERS June 21, 2023 Risk and Audit Committee transcript. |
| Data described publicly | Potential customer and agent fields are listed in Genworth’s incident FAQ; exposure varied by record. | CalPERS described personal information as affected, but the cited transcript does not list specific fields. |
| Why PBI held the data | PBI scanned death information and confirmed whether a policyholder had died. | PBI confirmed member deaths, a process CalPERS said helped ensure proper payments and prevent overpayments or other errors. |
| Were the organization’s own systems affected? | Genworth said none of its information systems or business operations were impacted by the PBI incident. | CalPERS said its own information systems were not impacted. |
| Notification and response described | Genworth was advised by PBI on June 16, 2023, that specific files were compromised. The cited Genworth materials do not establish a comparable notice-mailing start date or a specific remediation offer. | CalPERS publicly described the incident June 21, 2023, and said notices and free credit monitoring and identity-theft protection would begin June 22. |
What happened, and when?
Attackers exploited a vulnerability in Progress MOVEit Transfer, a file-transfer application used by PBI Research Services/Berwyn Group. PBI handled data for both organizations. The fact that their vendor’s files were involved does not mean the attackers entered Genworth’s or CalPERS’s own systems.
| Date | Event |
|---|---|
| May 29–30, 2023 | California Attorney General records list these as the Genworth North America Corporation breach dates. |
| June 16, 2023 | PBI advised Genworth that specific Genworth files had been compromised. |
| June 21, 2023 | CalPERS publicly described the vendor incident and reported approximately 769,000 affected retirees and beneficiaries. |
| June 22, 2023 | CalPERS began mailing impacted members and offered free credit monitoring and identity-theft protection. |
| July 27, 2023 | The California Attorney General database lists this as the reported date for the Genworth notice. |
| February 29, 2024 | Genworth’s filed annual report stated that approximately 2.5 million to 2.7 million records, including Social Security numbers, were exposed and obtained by the threat actor. |
Did the hack get into Genworth or CalPERS systems?
No, according to the organizations’ statements. Genworth said none of its information systems or business operations were impacted as a result of the PBI incident. CalPERS likewise said its own information systems were not impacted. The reported compromise involved files at PBI, the third-party service provider.
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What to do after receiving a Genworth or CalPERS breach letter
- Verify the notice. Use the phone number or website printed in the notice, checking that it is authentic before providing personal information. Do not rely on contact details from an unsolicited call or email claiming to follow up.
- Enroll in offered protection. If your CalPERS notice includes free credit monitoring and identity-theft protection, follow its enrollment instructions and note any deadline. The cited CalPERS announcement confirms the offer; it does not establish that the same offer applied to every Genworth recipient.
- Review credit reports and financial statements. Look for accounts or transactions you do not recognize, and contact the relevant financial institution using its official contact channel if you find suspicious activity.
- Consider a fraud alert or credit freeze. These are general consumer precautions, not steps the cited Genworth or CalPERS statements specifically directed every recipient to take. A freeze can restrict access to your credit file for new credit applications; a fraud alert asks creditors to take additional steps to verify your identity.
- Be alert for targeted phishing. Treat unexpected calls, texts, or emails asking for a policy number, Social Security number, pension details, password, or payment as suspicious. The exposed information could make a message sound convincing; verify requests independently.
Does the breach mean someone used my information for identity theft?
No confirmed count of downstream identity-theft victims is published in the cited Genworth and CalPERS materials. The organizations reported exposure, not that every affected person experienced fraud. Continue monitoring the accounts and credit information relevant to you, and respond promptly to any activity you do not recognize.
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- Re Inking Unlimitedly: the information blocker stamp can cover information of the length about 100 meters. And each security stamper roller has an oil hole, so you don't have to worry about you having to throw away the roller stamps when the ink runs out. They can be refilled with oil for repeated use, saving time and energy
- Cover Fast: our identity protection rollers come in 2 different sizes, and you can choose different sizes according to different areas of information to cover large amounts of private information in a fast and clean way, avoiding identity theft and rejecting privacy disclosure harassment
- Easy to Use: just remove the lid on the ID stamp blocker roller and open it, and then gently slide it on the place where the information needs to be covered. It is suitable for most ordinary paper with black words, and can protect your personal privacy in time
- Save Time and Energy: compared with the shredder, the personal confidential stamp has a small size, easy to carry, can be applied anytime and anywhere. Compared to the marker, it covers a larger area and can be quickly covered with a single swipe. There is no need to worry about whether you can not protect your privacy in time
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