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Sometimes you can erase a device without entering its PIN, but that does not guarantee you can set it up and use it afterward. A reset deletes data on the device, and setup may still require the screen lock or an account previously linked to it. The answer depends on the device and on whether the missing credential is a parental-controls PIN, a screen-lock PIN, an Apple Screen Time passcode, or an account password.
First identify which PIN is missing
These credentials serve different purposes and are not interchangeable. Before trying a reset, note the device’s make and model and identify the prompt you cannot get past.
- Parental-controls PIN: Restricts settings or content on the device. Android’s built-in parental controls have a recovery route if a recovery account was configured.
- Screen-lock PIN: Unlocks the phone or tablet itself. Google says a locked Android phone must be erased before it can be set up again with a new screen lock.
- Apple Screen Time passcode: Controls Screen Time settings and is separate from the Apple device’s unlock passcode.
- Account password: Signs in to a Google or Apple account. A factory reset is not a substitute for account credentials that may be required during setup.
Choose the recovery route for the device
Android built-in parental controls
If the prompt is for Android’s on-device parental-controls PIN, open the controls in Settings and look for Forgot PIN. Google says this option resets the PIN through the recovery account configured for the feature. If no recovery account was set up, Google’s documented fallback is a factory reset. Deleting the PIN turns off those on-device controls. Menu names and availability can depend on the Android version and device. Google’s Android Help explains the parental-controls PIN recovery options.
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For a child’s account supervised with Family Link, a parent can select the child’s device in the Family Link app and choose Reset device & delete data. This is a parent-managed device reset, not a way to recover the child’s screen-lock PIN. Keep device reset separate from deleting the child’s Google Account: Google warns that deleting the account before removing it from a signed-in device can lock that device and require a factory reset. Account deletion can also remove data and access to purchases. Google’s Family Link help describes resetting a child’s device.
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Family Link controls are not identical across platforms. Google says some features—including app management, Chrome filtering, and screen-time limits—do not apply to a child’s activity on iOS or the web. See Google’s Family Link FAQ for platform limits.
Locked Android phone
Google says a locked Android phone must be erased before it can be set up again with a new screen lock. Erasing removes data stored on the phone. A reset using power and volume buttons may be possible, but Google does not give one universal button sequence; it directs users to the phone manufacturer’s instructions for the exact model. Google’s Android instructions cover erasing a locked phone.
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Apple Screen Time passcode for a child
If Family Sharing manages the child’s Apple Account, Apple says the family organizer or a parent or guardian must reset the Screen Time passcode from their own device—not the child’s. This recovers access to Screen Time settings; it is not a factory-reset bypass. Apple’s instructions explain how to reset a child’s Screen Time passcode.
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A factory reset erases local data on the device. It does not necessarily remove ownership checks or let you bypass the account previously associated with the device. Before resetting, consider whether you have a backup and can sign in to the account that was already on the device.
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Pixel Tablet example: setup may still require prior credentials
Google’s Pixel Tablet guidance says a reset through Settings asks for the screen lock. A button reset may require the tablet’s PIN, password, pattern, or a Google Account previously synced to it. Google warns that without the required information during setup, “you won’t be able to use the device at all after factory reset.” This is specific to Google’s Pixel Tablet guidance; it should not be treated as a guarantee about every Android phone or tablet. Google Pixel Tablet Help explains ownership verification after a reset.
Before you reset
- Identify the device and prompt. Record the exact model and whether the missing credential is for parental controls, the screen lock, Screen Time, or an account.
- Try the platform’s recovery route first. Use the configured recovery account for Android on-device controls, the parent’s Family Link controls for a supervised device, or the family organizer’s device for a child’s Screen Time passcode.
- Check your data and account access. A reset erases data stored on the device. Confirm you have any needed backup and can access the account that may be requested during setup.
- Use the official instructions for the exact model. For a hardware-button reset, follow the manufacturer’s support guidance; button sequences differ by device.
If the device is not Android or Apple
The documented routes above do not establish reset behavior for Amazon Fire devices, Chromebooks, smart TVs, or manufacturer-specific kids modes. For those, look up the official support instructions for the exact model and identify whether the prompt is a child-mode PIN, screen lock, or account sign-in. Do not assume a reset removes a setup lock.
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

