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Head-to-head · Secure Web Gateway Software

Zscaler Internet Access vs Cisco Secure Web Gateway

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Zscaler Internet Access #1 in Secure Web Gateway Software 9.4/10 Pricing on request ✓ 1 of 4 features Contact Zscaler
Cisco Secure Web Gateway #6 in Secure Web Gateway Software 8.9/10 Pricing on request ✓ 1 of 4 features Visit Cisco

Zscaler Internet Access leads on 0 checks, Cisco Secure Web Gateway on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZscaler Internet Access · 9.4/10

Zscaler Internet Access scores higher on our rubric for secure web gateway software: 9.4 against 8.9 out of 10; our editors rank them #1 and #6.

Zscaler Internet Access is the better fit for mid-market and enterprise security teams. Cisco Secure Web Gateway is the better fit for organizations needing conventional proxy-based SWG.

  • Zscaler Internet Access fits best

    Mid-market and enterprise security teams

  • Cisco Secure Web Gateway fits best

    Organizations needing conventional proxy-based SWG

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Zscaler Internet Access 9.4/10 Visit ↗ Cisco Secure Web Gateway 8.9/10 Visit ↗
At a glance
Editor score 9.4 8.9
Ranking #1 in Secure Web Gateway Software #6 in Secure Web Gateway Software
Best for Mid-market and enterprise security teams Organizations needing conventional proxy-based SWG
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Deployment Cloud Cloud
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Phone, Tickets, Docs Phone, Docs · 24/7
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS SSO/SAML
Integrations 7 integrations 3 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Zscaler Internet Access 1/4 · Cisco Secure Web Gateway 1/4
TLS inspection ✓ ✓
Malware scanning Not published Not published
Data loss controls Not published Not published
Managed service Not published Not published
Specs
Deployment Cloud Cloud
Policy controls Not published Not published
Our review
Pros
  • Combines URL filtering, TLS inspection, DNS security, sandboxing, and IPS
  • Adds inline DLP, CASB functionality, and browser isolation
  • Supports SIEM, SOAR, XDR, SD-WAN, and named security integrations
  • Inspects HTTP/HTTPS traffic with TLS decryption and URL filtering
  • Scans downloaded files and sandboxes unknown files
  • Supports SAML authentication, IPsec tunnels, PAC files and proxy chaining
Cons
  • Pricing requires a sales conversation
  • The Essentials Platform limits Data Security to alert-only
  • Standard support is 8x5; round-the-clock support is limited to some paid tiers
  • Umbrella SIG capabilities are transitioning to Cisco Secure Access
  • Proxy-based traffic forwarding may not suit every network architecture
  • Pricing requires contacting sales
Our verdict

Zscaler Internet Access (ZIA) is a cloud-delivered secure web gateway and security service edge platform for organizations protecting internet and SaaS access. It routes user and device traffic through Zscaler’s cloud, making it suited to…

Read the review →

Cisco Secure Web Gateway is a cloud-delivered secure web gateway built around a full proxy for inspecting and controlling internet traffic. It is aimed at mid-market and enterprise organizations that need conventional proxy-based…

Read the review →
  1. Zscaler Internet AccessSecure Web Gateway Software 9.4Pricing on request
  2. Cisco Secure Web GatewaySecure Web Gateway Software 8.9Pricing on request

Strengths and trade-offs

  • Zscaler Internet Access — where it wins

    • Combines URL filtering, TLS inspection, DNS security, sandboxing, and IPS
    • Adds inline DLP, CASB functionality, and browser isolation
    • Supports SIEM, SOAR, XDR, SD-WAN, and named security integrations

    Where it doesn't

    • Pricing requires a sales conversation
    • The Essentials Platform limits Data Security to alert-only
    • Standard support is 8x5; round-the-clock support is limited to some paid tiers
  • Cisco Secure Web Gateway — where it wins

    • Inspects HTTP/HTTPS traffic with TLS decryption and URL filtering
    • Scans downloaded files and sandboxes unknown files
    • Supports SAML authentication, IPsec tunnels, PAC files and proxy chaining

    Where it doesn't

    • Umbrella SIG capabilities are transitioning to Cisco Secure Access
    • Proxy-based traffic forwarding may not suit every network architecture
    • Pricing requires contacting sales
  • Zscaler Internet Access9.4/10 · Pricing on request

    A broad cloud SWG with layered controls for distributed organizations.

    Contact ZscalerFull verdict →
  • Cisco Secure Web Gateway8.9/10 · Pricing on request

    A proxy-based SWG with HTTP/HTTPS inspection, filtering, malware scanning and sandboxing.

    Visit CiscoFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update