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Head-to-head · Survey API Software

Zoho Survey vs SurveySparrow

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Zoho Survey #4 in Survey API Software 8.9/10 Free plan Free plan✓ 1 of 2 features Visit Zoho Survey
SurveySparrow #6 in Survey API Software 8.7/10 Free plan · 14-day trial Free planFree trial✓ 1 of 2 features Visit SurveySparrow

Zoho Survey leads on 0 checks, SurveySparrow on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho Survey · 8.9/10
  • Free planboth
  • Free trialonly SurveySparrow

Zoho Survey scores higher on our rubric for survey api software: 8.9 against 8.7 out of 10; our editors rank them #4 and #6.

Zoho Survey is the better fit for budget-conscious teams in the Zoho ecosystem. SurveySparrow is the better fit for teams running omnichannel feedback programs.

  • Zoho Survey fits best

    Budget-conscious teams in the Zoho ecosystem

  • SurveySparrow fits best

    Teams running omnichannel feedback programs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zoho Survey 8.9/10 Visit ↗ SurveySparrow 8.7/10 Visit ↗
At a glance
Editor score 8.9 8.7
Ranking #4 in Survey API Software #6 in Survey API Software
Best for Budget-conscious teams in the Zoho ecosystem Teams running omnichannel feedback programs
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — 14 days
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Community, Docs Email, Live chat, Phone, Docs
Compliance GDPR, HIPAA, SSO/SAML SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML
Integrations 12 integrations 6 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Zoho Survey 1/2 · SurveySparrow 1/2
Survey API ✓ ✓
Webhooks Not checked yet Not checked yet
Specs
Response limit Not checked yet Not checked yet
Distribution channels Not checked yet Not checked yet
Survey logic Not checked yet Not checked yet
Result export formats Not checked yet Not checked yet
Our review
Pros
  • Free plan supports unlimited surveys with 10 questions and 100 responses each.
  • Supports branching, branding, offline collection, dashboards, and custom reports.
  • Integrates with Zoho apps, Salesforce, Zapier, Slack, Tableau, and more.
  • Supports conversational, classic, NPS, offline, and 360-feedback surveys
  • Combines APIs, webhooks, workflows, recurring surveys, and analytics
  • Distributes surveys through email, links, embeds, QR codes, and kiosk mode
Cons
  • The Free plan limits each survey to 10 questions and 100 responses.
  • Advanced reporting and integrations are reserved for the Pro plan.
  • Enterprise includes three users, which may limit larger team rollouts.
  • Free plan allows 3 active surveys and 10 questions per survey
  • Basic and Starter plans each include 1 user
  • Advanced workflow and branding features require higher tiers
Our verdict

Zoho Survey is an online survey platform for businesses, researchers, educators, and other teams. It combines a template-based builder with multiple question types, question, page, answer, and skip logic, plus distribution through email,…

Read the review →

SurveySparrow is a cloud-based survey and experience-management platform for collecting customer, employee, product, and market feedback. It serves teams that need more than a basic questionnaire builder, with conversational and classic…

Read the review →
  1. Zoho SurveySurvey API Software 8.9Free plan
  2. SurveySparrowSurvey API Software 8.7Free plan · 14-day trial

Strengths and trade-offs

  • Zoho Survey — where it wins

    • Free plan supports unlimited surveys with 10 questions and 100 responses each.
    • Supports branching, branding, offline collection, dashboards, and custom reports.
    • Integrates with Zoho apps, Salesforce, Zapier, Slack, Tableau, and more.

    Where it doesn't

    • The Free plan limits each survey to 10 questions and 100 responses.
    • Advanced reporting and integrations are reserved for the Pro plan.
    • Enterprise includes three users, which may limit larger team rollouts.
  • SurveySparrow — where it wins

    • Supports conversational, classic, NPS, offline, and 360-feedback surveys
    • Combines APIs, webhooks, workflows, recurring surveys, and analytics
    • Distributes surveys through email, links, embeds, QR codes, and kiosk mode

    Where it doesn't

    • Free plan allows 3 active surveys and 10 questions per survey
    • Basic and Starter plans each include 1 user
    • Advanced workflow and branding features require higher tiers

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update