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Head-to-head · Virtual Phone Number Services

Zadarma vs Grasshopper

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Zadarma #4 in Virtual Phone Number Services 8.7/10 Free plan · 7-day trial Free planFree trial✓ 0 of 3 features Visit Zadarma
Grasshopper #8 in Virtual Phone Number Services 8.2/10 7-day trial Free trial✓ 0 of 3 features Visit Grasshopper

Zadarma leads on 1 check, Grasshopper on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZadarma · 8.7/10
  • Lowest starting priceGrasshopper · $14/mo
  • Free planonly Zadarma
  • Free trialboth

Zadarma scores higher on our rubric for virtual phone number services: 8.7 against 8.2 out of 10; our editors rank them #4 and #8.

Zadarma offers free plan; Grasshopper doesn't. Grasshopper is cheaper to start at $14/user/mo against $39/user/mo.

Zadarma is the better fit for teams seeking a free-start cloud PBX with global reach. Grasshopper is the better fit for solo operators and small businesses wanting a simple phone.

  • Zadarma fits best

    Teams seeking a free-start cloud PBX with global reach

  • Grasshopper fits best

    Solo operators and small businesses wanting a simple phone

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zadarma 8.7/10 Visit ↗ Grasshopper 8.2/10 Visit ↗
At a glance
Editor score 8.7 8.2
Ranking #4 in Virtual Phone Number Services #8 in Virtual Phone Number Services
Best for Teams seeking a free-start cloud PBX with global reach Solo operators and small businesses wanting a simple phone
Pricing model Free plan + paid Paid
Starting price $39/mo $14/mo (best)
Free plan ✓ (best) —
Free trial 7 days 7 days
Free trial length 7 days 7 days · no card needed
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, Windows, macOS, iOS, Android
Support Live chat, Phone, Tickets · 24/7 Phone, Live chat, Docs · 24/7
Built for Small business, Mid-market, Enterprise Solo, Small business
Features Zadarma 0/3 · Grasshopper 0/3
SMS support Not checked yet Not checked yet
International numbers Not checked yet Not checked yet
Number porting Not checked yet Not checked yet
Specs
Number types Not checked yet Not checked yet
Included numbers Not checked yet Not checked yet
Supported platforms Not checked yet Not checked yet
Our review
Pros
  • Free Standard plan includes cloud PBX, CRM users and four voice menus
  • Call handling spans IVR, queues, routing, forwarding and voicemail transcription
  • Apps, SIP trunking and virtual or toll-free numbers support varied calling setups
  • Local, toll-free, vanity and ported business number options
  • Call forwarding, extensions, routing and voicemail transcription
  • Desktop and mobile apps with a shared inbox and business texting
Cons
  • Free plan has only 200 MB of call-recording storage
  • Office World and Corporation plans have monthly and annual prices to compare
  • Plan minutes and number availability vary by region
  • True Solo is limited to 1 user, 1 phone number and 1 extension
  • The $25 Solo Plus plan includes only 1 phone number
  • Small Business costs $55 per month for 4 phone numbers
Our verdict

Zadarma combines virtual phone numbers, cloud PBX and VoIP calling for businesses, call centers and distributed teams. It is suited to organizations that want to manage incoming calls through extensions, voice menus, queues and forwarding,…

Read the review →

Grasshopper gives entrepreneurs and small businesses a dedicated business phone number and tools for handling calls and messages separately from personal communications. It supports local, toll-free, vanity and ported numbers, with…

Read the review →
  1. ZadarmaVirtual Phone Number Services 8.7Free plan · 7-day trial
  2. GrasshopperVirtual Phone Number Services 8.27-day trial

Strengths and trade-offs

  • Zadarma — where it wins

    • Free Standard plan includes cloud PBX, CRM users and four voice menus
    • Call handling spans IVR, queues, routing, forwarding and voicemail transcription
    • Apps, SIP trunking and virtual or toll-free numbers support varied calling setups

    Where it doesn't

    • Free plan has only 200 MB of call-recording storage
    • Office World and Corporation plans have monthly and annual prices to compare
    • Plan minutes and number availability vary by region
  • Grasshopper — where it wins

    • Local, toll-free, vanity and ported business number options
    • Call forwarding, extensions, routing and voicemail transcription
    • Desktop and mobile apps with a shared inbox and business texting

    Where it doesn't

    • True Solo is limited to 1 user, 1 phone number and 1 extension
    • The $25 Solo Plus plan includes only 1 phone number
    • Small Business costs $55 per month for 4 phone numbers
  • Zadarma8.7/10 · Free plan · 7-day trial

    A free-start cloud PBX with international numbers, call routing and apps across devices.

    Visit ZadarmaFull verdict →
  • Grasshopper8.2/10 · 7-day trial

    A straightforward business line with calling, texting, voicemail and routing from $14 per month.

    Visit GrasshopperFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update