Head-to-head · Feature Request Software
UserVoice vs ProductLift
UserVoice leads on 0 checks, ProductLift on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreUserVoice · 9.2/10
- Free trialboth
UserVoice scores higher on our rubric for feature request software: 9.2 against 8.8 out of 10; our editors rank them #1 and #2.
UserVoice is the better fit for enterprise teams needing mature feedback management. ProductLift is the better fit for teams needing advanced prioritization and Jira sync.
- UserVoice fits best
Enterprise teams needing mature feedback management
- ProductLift fits best
Teams needing advanced prioritization and Jira sync
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Side by side
| Feature | UserVoice 9.2/10 Visit ↗ | ProductLift 8.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.8 |
| Ranking | #1 in Feature Request Software | #2 in Feature Request Software |
| Best for | Enterprise teams needing mature feedback management | Teams needing advanced prioritization and Jira sync |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request · 30-day trial | $19/mo |
| Free plan | — | — |
| Free trial | 30 days | 14 days |
| Free trial length | 30 days | 14 days · no card needed |
| Deployment | Cloud, Browser extension | Cloud |
| Platforms | Web, Chrome extension | Web |
| Support | Email, Docs | Email, Docs |
| Compliance | SOC 2, GDPR, PCI DSS | GDPR, SSO/SAML, 2FA |
| Integrations | 10 integrations | 1,500+ integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features UserVoice 0/4 · ProductLift 0/4 | ||
| Public feedback portal | Not checked yet | Not checked yet |
| Idea deduplication | Not checked yet | Not checked yet |
| Custom workflows | Not checked yet | Not checked yet |
| SSO support | Not checked yet | Not checked yet |
| Specs | ||
| Voting support | Not checked yet | Not checked yet |
| Prioritization tools | Not checked yet | Not checked yet |
| Included requests | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | UserVoice is a customer intelligence platform for product, customer success, support, and revenue teams. It brings feedback from support tickets, NPS surveys, sales calls, reviews, customer portals, and in-app widgets into a centralized… Read the review → |
ProductLift combines customer feedback collection with product-management workflows for SaaS teams, startups, product managers, and larger organizations. Feedback boards capture feature requests, comments, votes, and user context through… Read the review → |
Strengths and trade-offs
UserVoice — where it wins
- Centralizes feedback from support, surveys, reviews, sales, and in-app channels
- Combines portals, voting, roadmaps, sentiment analysis, and NPS reporting
- Prioritizes feedback by revenue and connects with CRM, support, and development tools
Where it doesn't
- Plan selection requires contacting sales
- No free plan; the trial lasts 30 days
- Support channels are limited to email and documentation
ProductLift — where it wins
- RICE, ICE, MoSCoW, and impact-effort prioritization
- Two-way synchronization with Jira and Azure DevOps
- AI duplicate detection, moderation, and prioritization
Where it doesn't
- No permanent free plan
- Lowest listed price requires annual billing
- Advanced prioritization and API access start on Pro
- UserVoice9.2/10 · Pricing on request · 30-day trial
Centralizes customer insight, prioritization, portals, and roadmaps for enterprise product teams.
Visit UserVoiceFull verdict → - ProductLift8.8/10 · 14-day trial
Advanced feedback prioritization and Jira sync, with plans from $19/month annually.
Visit ProductLiftFull verdict →
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All feature request software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






