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Head-to-head · Feature Request Software

UserVoice vs ProductLift

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score UserVoice #1 in Feature Request Software 9.2/10 Pricing on request · 30-day trial Free trial✓ 0 of 4 features Visit UserVoice
ProductLift #2 in Feature Request Software 8.8/10 14-day trial Free trial✓ 0 of 4 features Visit ProductLift

UserVoice leads on 0 checks, ProductLift on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUserVoice · 9.2/10
  • Free trialboth

UserVoice scores higher on our rubric for feature request software: 9.2 against 8.8 out of 10; our editors rank them #1 and #2.

UserVoice is the better fit for enterprise teams needing mature feedback management. ProductLift is the better fit for teams needing advanced prioritization and Jira sync.

  • UserVoice fits best

    Enterprise teams needing mature feedback management

  • ProductLift fits best

    Teams needing advanced prioritization and Jira sync

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature UserVoice 9.2/10 Visit ↗ ProductLift 8.8/10 Visit ↗
At a glance
Editor score 9.2 8.8
Ranking #1 in Feature Request Software #2 in Feature Request Software
Best for Enterprise teams needing mature feedback management Teams needing advanced prioritization and Jira sync
Pricing model Paid Paid
Starting price Pricing on request · 30-day trial $19/mo
Free plan — —
Free trial 30 days 14 days
Free trial length 30 days 14 days · no card needed
Deployment Cloud, Browser extension Cloud
Platforms Web, Chrome extension Web
Support Email, Docs Email, Docs
Compliance SOC 2, GDPR, PCI DSS GDPR, SSO/SAML, 2FA
Integrations 10 integrations 1,500+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features UserVoice 0/4 · ProductLift 0/4
Public feedback portal Not checked yet Not checked yet
Idea deduplication Not checked yet Not checked yet
Custom workflows Not checked yet Not checked yet
SSO support Not checked yet Not checked yet
Specs
Voting support Not checked yet Not checked yet
Prioritization tools Not checked yet Not checked yet
Included requests Not checked yet Not checked yet
Our review
Pros
  • Centralizes feedback from support, surveys, reviews, sales, and in-app channels
  • Combines portals, voting, roadmaps, sentiment analysis, and NPS reporting
  • Prioritizes feedback by revenue and connects with CRM, support, and development tools
  • RICE, ICE, MoSCoW, and impact-effort prioritization
  • Two-way synchronization with Jira and Azure DevOps
  • AI duplicate detection, moderation, and prioritization
Cons
  • Plan selection requires contacting sales
  • No free plan; the trial lasts 30 days
  • Support channels are limited to email and documentation
  • No permanent free plan
  • Lowest listed price requires annual billing
  • Advanced prioritization and API access start on Pro
Our verdict

UserVoice is a customer intelligence platform for product, customer success, support, and revenue teams. It brings feedback from support tickets, NPS surveys, sales calls, reviews, customer portals, and in-app widgets into a centralized…

Read the review →

ProductLift combines customer feedback collection with product-management workflows for SaaS teams, startups, product managers, and larger organizations. Feedback boards capture feature requests, comments, votes, and user context through…

Read the review →
  1. UserVoiceFeature Request Software 9.2Pricing on request · 30-day trial
  2. ProductLiftFeature Request Software 8.814-day trial

Strengths and trade-offs

  • UserVoice — where it wins

    • Centralizes feedback from support, surveys, reviews, sales, and in-app channels
    • Combines portals, voting, roadmaps, sentiment analysis, and NPS reporting
    • Prioritizes feedback by revenue and connects with CRM, support, and development tools

    Where it doesn't

    • Plan selection requires contacting sales
    • No free plan; the trial lasts 30 days
    • Support channels are limited to email and documentation
  • ProductLift — where it wins

    • RICE, ICE, MoSCoW, and impact-effort prioritization
    • Two-way synchronization with Jira and Azure DevOps
    • AI duplicate detection, moderation, and prioritization

    Where it doesn't

    • No permanent free plan
    • Lowest listed price requires annual billing
    • Advanced prioritization and API access start on Pro
  • UserVoice9.2/10 · Pricing on request · 30-day trial

    Centralizes customer insight, prioritization, portals, and roadmaps for enterprise product teams.

    Visit UserVoiceFull verdict →
  • ProductLift8.8/10 · 14-day trial

    Advanced feedback prioritization and Jira sync, with plans from $19/month annually.

    Visit ProductLiftFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update