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Head-to-head · Community Platforms

UNA vs Khoros Aurora AI

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score UNA #3 in Community Platforms 9.0/10 Free plan Free plan✓ 3 of 4 features Visit UNA
Khoros Aurora AI #8 in Community Platforms 8.6/10 Pricing on request ✓ 3 of 4 features Visit Khoros

UNA leads on 0 checks, Khoros Aurora AI on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUNA · 9.0/10
  • Free planonly UNA

UNA scores higher on our rubric for community platforms: 9.0 against 8.6 out of 10; our editors rank them #3 and #8.

UNA is the better fit for highly customizable self-hosted communities. Khoros Aurora AI is the better fit for enterprise communities needing workflow automation.

  • UNA fits best

    Highly customizable self-hosted communities

  • Khoros Aurora AI fits best

    Enterprise communities needing workflow automation

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Side by side

Feature UNA 9.0/10 Visit ↗ Khoros Aurora AI 8.6/10 Visit ↗
At a glance
Editor score 9.0 8.6
Ranking #3 in Community Platforms #8 in Community Platforms
Best for Highly customizable self-hosted communities Enterprise communities needing workflow automation
Pricing model Free Paid
Starting price Free plan Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Mobile Cloud
Platforms Web, iOS, Android Web
Support Community, Docs Docs
Integrations 6 integrations 11 integrations
Built for Small business, Mid-market, Enterprise Enterprise
Features UNA 3/4 · Khoros Aurora AI 3/4
Event hosting ✓ ✓
Private spaces ✓ ✓
Custom domain Not checked yet Not checked yet
Moderation tools ✓ ✓
Specs
Member limit Not checked yet Not checked yet
Mobile apps Both Not checked yet
Our review
Pros
  • MIT-licensed self-hosting with no member or content limit
  • Configurable apps, permissions, spaces, events, and moderation
  • Web, native mobile, REST API, messaging, video calls, and AI agents
  • Forums, knowledge bases, ideas, events, and groups in one platform
  • Answer Assist provides grounded answers with citations
  • Orchestrator automates routing, escalation, and publishing workflows
Cons
  • Pro Apps require a paid plan
  • Self-hosted deployment requires your own infrastructure
  • The broad feature set may demand more configuration than focused tools
  • Pricing is handled through contact sales
  • The platform is web-only
  • Advanced customization and APIs may require technical resources
Our verdict

UNA is an open-source, self-hosted platform for building online communities, social networks, collaboration hubs, educational portals, and organizational platforms. It combines web and native mobile clients with configurable apps for…

Read the review →

Khoros Aurora AI is an enterprise community platform for organizations running customer, support, education, engagement, or feedback communities. Its feature set covers forums, knowledge bases, ideas, events, groups, member management,…

Read the review →
  1. UNACommunity Platforms 9.0Free plan
  2. Khoros Aurora AICommunity Platforms 8.6Pricing on request

Strengths and trade-offs

  • UNA — where it wins

    • MIT-licensed self-hosting with no member or content limit
    • Configurable apps, permissions, spaces, events, and moderation
    • Web, native mobile, REST API, messaging, video calls, and AI agents

    Where it doesn't

    • Pro Apps require a paid plan
    • Self-hosted deployment requires your own infrastructure
    • The broad feature set may demand more configuration than focused tools
  • Khoros Aurora AI — where it wins

    • Forums, knowledge bases, ideas, events, and groups in one platform
    • Answer Assist provides grounded answers with citations
    • Orchestrator automates routing, escalation, and publishing workflows

    Where it doesn't

    • Pricing is handled through contact sales
    • The platform is web-only
    • Advanced customization and APIs may require technical resources
  • UNA9.0/10 · Free plan

    A flexible community stack for organizations that want control over hosting, features, and mobile apps.

    Visit UNAFull verdict →
  • Khoros Aurora AI8.6/10 · Pricing on request

    A broad, automation-focused community platform for complex enterprise programs.

    Visit KhorosFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update