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Head-to-head · Mailroom Management

Smart Lockers Mailroom vs Wasp PackageTracker

  • Updated Nov 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Smart Lockers Mailroom #4 in Mailroom Management 8.3/10 Pricing on request ✓ 5 of 5 features Visit Smart Lockers
Wasp PackageTracker #7 in Mailroom Management 8.0/10 Pricing on request · 15-day trial Free trial✓ 5 of 5 features Visit Wasp

Smart Lockers Mailroom leads on 0 checks, Wasp PackageTracker on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSmart Lockers Mailroom · 8.3/10
  • Free trialonly Wasp PackageTracker

Smart Lockers Mailroom scores higher on our rubric for mailroom management: 8.3 against 8.0 out of 10; our editors rank them #4 and #7.

Smart Lockers Mailroom is the better fit for teams needing controlled, multi-location package workflows. Wasp PackageTracker is the better fit for teams using barcode hardware in busy mailrooms.

  • Smart Lockers Mailroom fits best

    Teams needing controlled, multi-location package workflows

  • Wasp PackageTracker fits best

    Teams using barcode hardware in busy mailrooms

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Side by side

Feature Smart Lockers Mailroom 8.3/10 Visit ↗ Wasp PackageTracker 8.0/10 Visit ↗
At a glance
Editor score 8.3 8.0
Ranking #4 in Mailroom Management #7 in Mailroom Management
Best for Teams needing controlled, multi-location package workflows Teams using barcode hardware in busy mailrooms
Pricing model Paid Paid
Starting price Pricing on request Pricing on request · 15-day trial
Free plan Not checked yet —
Free trial — 15 days
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, Windows, Android
Support Phone, Email · 24/7 Phone, Tickets, Docs, Email
Compliance SOC 2, ISO 27001, SSO/SAML GDPR, SSO/SAML
Integrations 3 integrations 1 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Smart Lockers Mailroom 5/5 · Wasp PackageTracker 5/5
Package tracking ✓ ✓
Recipient notifications ✓ ✓
Proof of delivery ✓ ✓
Multi-location support ✓ ✓
Directory integrations ✓ ✓
Specs
Mail types Packages Packages
Our review
Pros
  • Chain-of-custody records with built-in pickup signatures
  • Hub-and-spoke routing and role-based user security
  • SSO, REST APIs, and custom application integration options
  • Tracks receipt, routing and delivery with real-time status
  • Supports barcode scanners, signature pads and label printers
  • Captures signed proof, notifications and package photos in Professional
Cons
  • Pricing requires a Get a Quote conversation
  • Focuses on package workflows rather than broader mail types
  • Configurable workflows and status controls are in the PRO offering
  • Notifications and photo capture require the Professional edition
  • The Android app requires an active PackageTracker subscription
  • Contact-sales pricing limits upfront cost comparison
Our verdict

Smart Lockers Mailroom coordinates incoming package handling for organizations of many sizes, including multi-building operations. Staff can scan packages with a mobile device or scanner, capture tracking numbers, sort deliveries by…

Read the review →

Wasp PackageTracker is cloud-based inbound package-tracking software for mailrooms and organizations handling deliveries. It records receipt, routing, and delivery status while supporting barcode scanning, label printing, and electronic…

Read the review →
  1. Smart Lockers MailroomMailroom Management 8.3Pricing on request
  2. Wasp PackageTrackerMailroom Management 8.0Pricing on request · 15-day trial

Strengths and trade-offs

  • Smart Lockers Mailroom — where it wins

    • Chain-of-custody records with built-in pickup signatures
    • Hub-and-spoke routing and role-based user security
    • SSO, REST APIs, and custom application integration options

    Where it doesn't

    • Pricing requires a Get a Quote conversation
    • Focuses on package workflows rather than broader mail types
    • Configurable workflows and status controls are in the PRO offering
  • Wasp PackageTracker — where it wins

    • Tracks receipt, routing and delivery with real-time status
    • Supports barcode scanners, signature pads and label printers
    • Captures signed proof, notifications and package photos in Professional

    Where it doesn't

    • Notifications and photo capture require the Professional edition
    • The Android app requires an active PackageTracker subscription
    • Contact-sales pricing limits upfront cost comparison
  • Smart Lockers Mailroom8.3/10 · Pricing on request

    A controlled package workflow for multi-location teams that need custody records and routing.

    Visit Smart LockersFull verdict →
  • Wasp PackageTracker8.0/10 · Pricing on request · 15-day trial

    A package-focused mailroom system with hardware support and signed delivery proof.

    Visit WaspFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update