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Head-to-head · Integrated Risk Management

ServiceNow Integrated Risk Management vs AuditBoard (now Optro)

  • Updated Oct 2026
  • Both researched from official sources
Higher score ServiceNow Integrated Risk Management #2 in Integrated Risk Management 9.2/10 Pricing on request ✓ 0 of 4 features Visit ServiceNow
AuditBoard (now Optro) #5 in Integrated Risk Management 8.7/10 Pricing on request ✓ 0 of 4 features Visit Optro

Our verdict

  • Highest scoreServiceNow Integrated Risk Management · 9.2/10

ServiceNow Integrated Risk Management scores higher on our rubric for integrated risk management: 9.2 against 8.7 out of 10; our editors rank them #2 and #5.

ServiceNow Integrated Risk Management is the better fit for enterprises already using ServiceNow. AuditBoard (now Optro) is the better fit for mid-market and enterprise compliance teams.

  • ServiceNow Integrated Risk Management fits best

    Enterprises already using ServiceNow

  • AuditBoard (now Optro) fits best

    Mid-market and enterprise compliance teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ServiceNow Integrated Risk Management 9.2/10 Visit ↗ AuditBoard (now Optro) 8.7/10 Visit ↗
At a glance
Editor score 9.2 8.7
Ranking #2 in Integrated Risk Management #5 in Integrated Risk Management
Best for Enterprises already using ServiceNow Mid-market and enterprise compliance teams
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web Web
Support Community, Docs Tickets, Docs, Community · 24/7
Integrations 4 integrations 200+ integrations
Built for Mid-market, Enterprise Enterprise, Mid-market
Features ServiceNow Integrated Risk Management 0/4 · AuditBoard (now Optro) 0/4
Risk assessments Not checked yet Not checked yet
Audit management Not checked yet Not checked yet
Compliance management Not checked yet Not checked yet
Incident management Not checked yet Not checked yet
Specs
Deployment options Not checked yet Not checked yet
Supported languages Not checked yet Not checked yet
Our review
Pros
  • Connects enterprise, cyber, IT, compliance, and operational risk processes
  • Automates control testing, evidence collection, and remediation workflows
  • Tracks third-party risk and regulatory change alongside compliance
  • Maps controls across ISO 27001, SOC 2, NIST CSF, and HIPAA
  • Automates evidence collection and continuous compliance monitoring
  • Connects with 200 integrations, including Jira, AWS, and ServiceNow
Cons
  • Pricing is custom-quoted rather than publicly listed
  • Its ecosystem fit is strongest for organizations already using ServiceNow
  • Framework availability can depend on subscribed content providers and applications
  • Cloud deployment only
  • Pricing requires contacting sales
  • May be more than smaller teams need
Our verdict

ServiceNow Integrated Risk Management brings IT, cyber, compliance, operational, and enterprise risk processes together on a shared platform. It is aimed at mid-market and enterprise organizations seeking visibility across business units,…

Read the review →

AuditBoard, now operating as Optro, brings governance, risk, audit, information security, and compliance workflows into a cloud platform. It is aimed at mid-market and enterprise teams that need to manage controls across frameworks, gather…

Read the review →
  1. ServiceNow Integrated Risk ManagementIntegrated Risk Management 9.2Pricing on request
  2. AuditBoard (now Optro)Integrated Risk Management 8.7Pricing on request

Strengths and trade-offs

  • ServiceNow Integrated Risk Management — where it wins

    • Connects enterprise, cyber, IT, compliance, and operational risk processes
    • Automates control testing, evidence collection, and remediation workflows
    • Tracks third-party risk and regulatory change alongside compliance

    Where it doesn't

    • Pricing is custom-quoted rather than publicly listed
    • Its ecosystem fit is strongest for organizations already using ServiceNow
    • Framework availability can depend on subscribed content providers and applications
  • AuditBoard (now Optro) — where it wins

    • Maps controls across ISO 27001, SOC 2, NIST CSF, and HIPAA
    • Automates evidence collection and continuous compliance monitoring
    • Connects with 200 integrations, including Jira, AWS, and ServiceNow

    Where it doesn't

    • Cloud deployment only
    • Pricing requires contacting sales
    • May be more than smaller teams need
  • ServiceNow Integrated Risk Management9.2/10 · Pricing on request

    A broad risk and compliance suite for organizations built around ServiceNow.

    Visit ServiceNowFull verdict →
  • AuditBoard (now Optro)8.7/10 · Pricing on request

    A broad cloud GRC platform for teams managing controls, evidence, and third-party risk.

    Visit OptroFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update