Head-to-head · Legal Intake Software
Reflekt Legal vs Vetted Intake
Reflekt Legal leads on 1 check, Vetted Intake on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreReflekt Legal · 9.0/10
- Lowest starting priceVetted Intake · $250/mo
- Free planonly Reflekt Legal
Reflekt Legal scores higher on our rubric for legal intake software: 9.0 against 8.2 out of 10; our editors rank them #4 and #11.
Reflekt Legal offers free plan; Vetted Intake doesn't. Vetted Intake is cheaper to start at $250/mo against $450/mo.
Reflekt Legal is the better fit for high-volume firms needing multichannel intake. Vetted Intake is the better fit for personal-injury firms needing managed intake.
- Reflekt Legal fits best
High-volume firms needing multichannel intake
- Vetted Intake fits best
Personal-injury firms needing managed intake
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Side by side
| Feature | Reflekt Legal 9.0/10 Visit ↗ | Vetted Intake 8.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.0 | 8.2 |
| Ranking | #4 in Legal Intake Software | #11 in Legal Intake Software |
| Best for | High-volume firms needing multichannel intake | Personal-injury firms needing managed intake |
| Pricing model | Free plan + paid | Paid |
| Starting price | $450/mo | $250/mo (best) |
| Free plan | ✓ (best) | — |
| Free trial | — | — |
| Deployment | Cloud | Cloud |
| Support | Email, Docs | |
| Integrations | 20 integrations | 14 integrations |
| Built for | Solo, Small business, Enterprise | Small business, Mid-market, Enterprise |
| Features Reflekt Legal 5/5 · Vetted Intake 5/5 | ||
| Lead qualification | ✓ | ✓ |
| Matter routing | ✓ | ✓ |
| Appointment booking | ✓ | ✓ |
| SMS follow-up | ✓ | ✓ |
| Case system integrations | ✓ | ✓ |
| Specs | ||
| Practice-area templates | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | Reflekt Legal automates prospective-client intake for law firms across voice, SMS, WhatsApp, email, and web forms. It asks practice-area-specific questions, qualifies and screens matters, books consultations, routes calls, and synchronizes… Read the review → |
Vetted Intake is a done-for-you AI intake desk for personal-injury law firms. It answers calls 24/7 on a branded number, follows firm-approved screening questions, captures incident and case details, qualifies prospective matters, routes… Read the review → |
Strengths and trade-offs
Reflekt Legal — where it wins
- Covers voice, SMS, WhatsApp, email, and web forms
- Qualifies leads with practice-area, conflict, and jurisdiction screening
- Integrates with legal CMS, CRM, calendar, and payment platforms
Where it doesn't
- Paid plans start at $500 per month
- Enterprise pricing is custom
- Broad capabilities may exceed the needs of low-volume firms
Vetted Intake — where it wins
- 24/7 branded AI call answering with PI qualification
- Warm transfers, booking, conflict workflows, and SMS follow-up
- Integrates with major legal case-management platforms
Where it doesn't
- No free plan; monthly pricing starts at $250
- Build fees add $5,000 for Launch or $20,000 for Multi-location
- Capabilities and integrations are scoped per firm
- Reflekt Legal9.0/10 · Free plan
A multichannel intake platform for firms that need qualification, routing, and booking.
Visit Reflekt LegalFull verdict → - Vetted Intake8.2/10 · Paid
A managed AI intake desk with qualification, routing, booking, and legal-system delivery.
Visit Vetted IntakeFull verdict →
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All legal intake software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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