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Head-to-head · Legal Intake Software

Reflekt Legal vs Vetted Intake

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Reflekt Legal #4 in Legal Intake Software 9.0/10 Free plan Free plan✓ 5 of 5 features Visit Reflekt Legal

Reflekt Legal leads on 1 check, Vetted Intake on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreReflekt Legal · 9.0/10
  • Lowest starting priceVetted Intake · $250/mo
  • Free planonly Reflekt Legal

Reflekt Legal scores higher on our rubric for legal intake software: 9.0 against 8.2 out of 10; our editors rank them #4 and #11.

Reflekt Legal offers free plan; Vetted Intake doesn't. Vetted Intake is cheaper to start at $250/mo against $450/mo.

Reflekt Legal is the better fit for high-volume firms needing multichannel intake. Vetted Intake is the better fit for personal-injury firms needing managed intake.

  • Reflekt Legal fits best

    High-volume firms needing multichannel intake

  • Vetted Intake fits best

    Personal-injury firms needing managed intake

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Reflekt Legal 9.0/10 Visit ↗ Vetted Intake 8.2/10 Visit ↗
At a glance
Editor score 9.0 8.2
Ranking #4 in Legal Intake Software #11 in Legal Intake Software
Best for High-volume firms needing multichannel intake Personal-injury firms needing managed intake
Pricing model Free plan + paid Paid
Starting price $450/mo $250/mo (best)
Free plan ✓ (best) —
Free trial — —
Deployment Cloud Cloud
Support Email, Docs Email
Integrations 20 integrations 14 integrations
Built for Solo, Small business, Enterprise Small business, Mid-market, Enterprise
Features Reflekt Legal 5/5 · Vetted Intake 5/5
Lead qualification ✓ ✓
Matter routing ✓ ✓
Appointment booking ✓ ✓
SMS follow-up ✓ ✓
Case system integrations ✓ ✓
Specs
Practice-area templates Not checked yet Not checked yet
Our review
Pros
  • Covers voice, SMS, WhatsApp, email, and web forms
  • Qualifies leads with practice-area, conflict, and jurisdiction screening
  • Integrates with legal CMS, CRM, calendar, and payment platforms
  • 24/7 branded AI call answering with PI qualification
  • Warm transfers, booking, conflict workflows, and SMS follow-up
  • Integrates with major legal case-management platforms
Cons
  • Paid plans start at $500 per month
  • Enterprise pricing is custom
  • Broad capabilities may exceed the needs of low-volume firms
  • No free plan; monthly pricing starts at $250
  • Build fees add $5,000 for Launch or $20,000 for Multi-location
  • Capabilities and integrations are scoped per firm
Our verdict

Reflekt Legal automates prospective-client intake for law firms across voice, SMS, WhatsApp, email, and web forms. It asks practice-area-specific questions, qualifies and screens matters, books consultations, routes calls, and synchronizes…

Read the review →

Vetted Intake is a done-for-you AI intake desk for personal-injury law firms. It answers calls 24/7 on a branded number, follows firm-approved screening questions, captures incident and case details, qualifies prospective matters, routes…

Read the review →
  1. Reflekt LegalLegal Intake Software 9.0Free plan
  2. Vetted IntakeLegal Intake Software 8.2Paid

Strengths and trade-offs

  • Reflekt Legal — where it wins

    • Covers voice, SMS, WhatsApp, email, and web forms
    • Qualifies leads with practice-area, conflict, and jurisdiction screening
    • Integrates with legal CMS, CRM, calendar, and payment platforms

    Where it doesn't

    • Paid plans start at $500 per month
    • Enterprise pricing is custom
    • Broad capabilities may exceed the needs of low-volume firms
  • Vetted Intake — where it wins

    • 24/7 branded AI call answering with PI qualification
    • Warm transfers, booking, conflict workflows, and SMS follow-up
    • Integrates with major legal case-management platforms

    Where it doesn't

    • No free plan; monthly pricing starts at $250
    • Build fees add $5,000 for Launch or $20,000 for Multi-location
    • Capabilities and integrations are scoped per firm

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update