PIE by First Delivery vs Captain

PIE by First Delivery8.9Visit Captain8.7Visit

Higher score PIE by First Delivery #5 in Restaurant Delivery Management Software 8.9/10 Paid ✓ 3 of 3 features Visit PIE

vs

Captain #7 in Restaurant Delivery Management Software 8.7/10 Pricing on request ✓ 3 of 3 features Visit Captain

• PIE by First Delivery fits best

  Small restaurants needing affordable dispatch

• Captain fits best

  Established restaurants needing configurable dispatch

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Side by side

Feature	PIE by First Delivery 8.9/10 Visit ↗	Captain 8.7/10 Visit ↗
At a glance
Editor score	8.9	8.7
Ranking	#5 in Restaurant Delivery Management Software	#7 in Restaurant Delivery Management Software
Best for	Small restaurants needing affordable dispatch	Established restaurants needing configurable dispatch
Pricing model	Paid	Paid
Starting price	$29.95/mo	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Tickets, Docs	Email, Docs
Integrations	50+ integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features PIE by First Delivery 3/3 · Captain 3/3
Driver app	✓	✓
Live delivery tracking	✓	✓
Route optimization	✓	✓
Specs
Dispatch automation	Automated	Automated
Delivery-zone rules	Not checked yet	Not checked yet
Order source support	Multi_channel	Multi_channel
Our review
Pros	Combines online, phone, POS, and third-party orders Supports automated dispatch to in-house and external fleets Includes live tracking, proof of delivery, and driver scheduling	Manual, assisted, and automated dispatch with AI order grouping Live tracking, proof of delivery, mileage tracking, and branded updates Hybrid fleet support with analytics, APIs, and webhooks
Cons	No free plan is available Pro pricing rises to $149.95 per month Fees are non-refundable except where expressly provided	Pricing requires a sales conversation rather than published plans The broad feature set may exceed the needs of simple delivery teams Its positioning favors restaurant chains and enterprise operators
Our verdict	PIE by First Delivery is a delivery management platform for pizza shops and other restaurants coordinating their own drivers, third-party fleets, or both. Its web command center centralizes orders from online, phone, POS, and third-party… Read the review →	Captain is a restaurant delivery management platform for chains and enterprise operators. It brings dispatching, driver operations, customer tracking, kitchen coordination, and delivery analytics into one system. Teams can manage in-house… Read the review →

Strengths and trade-offs

• PIE by First Delivery — where it wins

  • Combines online, phone, POS, and third-party orders
  • Supports automated dispatch to in-house and external fleets
  • Includes live tracking, proof of delivery, and driver scheduling

  Where it doesn't

  • No free plan is available
  • Pro pricing rises to $149.95 per month
  • Fees are non-refundable except where expressly provided

• Captain — where it wins

  • Manual, assisted, and automated dispatch with AI order grouping
  • Live tracking, proof of delivery, mileage tracking, and branded updates
  • Hybrid fleet support with analytics, APIs, and webhooks

  Where it doesn't

  • Pricing requires a sales conversation rather than published plans
  • The broad feature set may exceed the needs of simple delivery teams
  • Its positioning favors restaurant chains and enterprise operators

• PIE by First Delivery8.9/10 · Paid

  An affordable dispatch command center for restaurants managing mixed delivery fleets.

  Visit PIEFull verdict →
• Captain8.7/10 · Pricing on request

  Configurable dispatch and delivery operations for established restaurant groups.

  Visit CaptainFull verdict →