NAVEX EthicsPoint Incident Management vs Resolver Investigations

NAVEX EthicsPoint Incident Management3.7Visit RIResolver Investigations3.0Visit

Higher score NAVEX EthicsPoint Incident Management #54 in Case Management Software 3.7/10 Pricing on request ✓ 5 of 6 features Visit NAVEX

vs

RI Resolver Investigations #67 in Case Management Software 3.0/10 Pricing on request ✓ 6 of 6 features Visit Resolver

• NAVEX EthicsPoint Incident Management fits best

  Organizations managing ethics incidents at scale

• Resolver Investigations fits best

  Investigation teams needing mobile workflows

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Side by side

Feature	NAVEX EthicsPoint Incident Management 3.7/10 Visit ↗	RIResolver Investigations 3.0/10 Visit ↗
At a glance
Editor score	3.7	3.0
Ranking	#54 in Case Management Software	#67 in Case Management Software
Best for	Organizations managing ethics incidents at scale	Investigation teams needing mobile workflows
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Integrations	5 integrations	4 integrations
Features NAVEX EthicsPoint Incident Management 5/6 · Resolver Investigations 6/6
Case intake forms	✓	✓
Workflow automation	✓	✓
Custom case fields	✓	✓
Audit trail	✓	✓
Reporting dashboards	✓	✓
Mobile apps	Not checked yet	✓ (best)
Specs
Deployment	Cloud	Cloud
Our review
Pros	Centralizes reports from hotline, web, mobile and open-door channels Automates assignments, approvals, escalations and notifications Combines permissions, audit logs, analytics and configurable reporting	Centralizes evidence, documents, notes and case activity with chain-of-custody support Combines configurable forms, workflows, permissions, audit trails and dashboards Supports AI-assisted intake, triage, analysis and case summarization
Cons	Pricing requires a sales conversation Case management is delivered through a web platform The broad enterprise feature set may exceed smaller program needs	Pricing requires a tailored quote rather than published list pricing Mobile incident reporting may not cover every core investigation workflow Cloud deployment may not suit teams seeking open-source or self-hosted software
Our verdict	NAVEX EthicsPoint Incident Management is cloud software for organizations managing sensitive ethics, compliance, legal and risk cases at scale. It brings reports from hotline, web, mobile and open-door channels into a centralized incident… Read the review →	Resolver Investigations is cloud-based case management software for corporate investigations, security, fraud, ethics and compliance, HR, and legal teams. It organizes evidence, documents, notes, workflows and investigation activity in… Read the review →

Strengths and trade-offs

• NAVEX EthicsPoint Incident Management — where it wins

  • Centralizes reports from hotline, web, mobile and open-door channels
  • Automates assignments, approvals, escalations and notifications
  • Combines permissions, audit logs, analytics and configurable reporting

  Where it doesn't

  • Pricing requires a sales conversation
  • Case management is delivered through a web platform
  • The broad enterprise feature set may exceed smaller program needs

• Resolver Investigations — where it wins

  • Centralizes evidence, documents, notes and case activity with chain-of-custody support
  • Combines configurable forms, workflows, permissions, audit trails and dashboards
  • Supports AI-assisted intake, triage, analysis and case summarization

  Where it doesn't

  • Pricing requires a tailored quote rather than published list pricing
  • Mobile incident reporting may not cover every core investigation workflow
  • Cloud deployment may not suit teams seeking open-source or self-hosted software

• NAVEX EthicsPoint Incident Management3.7/10 · Pricing on request

  A configurable case-management system for enterprise ethics and compliance programs.

  Visit NAVEXFull verdict →
• RIResolver Investigations3.0/10 · Pricing on request

  A configurable investigation platform with evidence controls, automation, AI and mobile reporting.

  Visit ResolverFull verdict →