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Head-to-head · AI Email Assistants

Missive vs Shortwave

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Missive #4 in AI Email Assistants 8.5/10 30-day trial Free trial✓ 0 of 5 features Visit Missive
Shortwave #6 in AI Email Assistants 8.3/10 Free plan · 14-day trial Free planFree trial✓ 0 of 5 features Visit Shortwave

Missive leads on 1 check, Shortwave on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMissive · 8.5/10
  • Lowest starting priceMissive · $14/user/mo
  • Free planonly Shortwave
  • Free trialboth

Missive scores higher on our rubric for ai email assistants: 8.5 against 8.3 out of 10; our editors rank them #4 and #6.

Shortwave offers free plan; Missive doesn't. Missive is cheaper to start at $14/user/mo against $30/user/mo.

Missive is the better fit for teams coordinating email and other shared communications. Shortwave is the better fit for AI Gmail workflows with team collaboration.

  • Missive fits best

    Teams coordinating email and other shared communications

  • Shortwave fits best

    AI Gmail workflows with team collaboration

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Missive 8.5/10 Visit ↗ Shortwave 8.3/10 Visit ↗
At a glance
Editor score 8.5 8.3
Ranking #4 in AI Email Assistants #6 in AI Email Assistants
Best for Teams coordinating email and other shared communications AI Gmail workflows with team collaboration
Pricing model Paid Free plan + paid
Starting price $14/user/mo (best) $30/seat/mo
Free plan — ✓ (best)
Free trial 30 days 14 days
Free trial length 30 days · no card needed 14 days · no card needed
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android
Support Email, Docs Email, Tickets, Docs
Compliance SOC 2, GDPR, SSO/SAML, 2FA SOC 2, GDPR
Integrations 16 integrations 7 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Missive 0/5 · Shortwave 0/5
Inbox triage Not checked yet Not checked yet
AI reply drafting Not checked yet Not checked yet
Automatic sending Not checked yet Not checked yet
Thread summaries Not checked yet Not checked yet
Follow-up actions Not checked yet Not checked yet
Specs
Email platforms Not checked yet Not checked yet
Our review
Pros
  • Shared inboxes add assignments, comments, mentions, and collaborative drafting.
  • Rules, automations, scheduled sending, and follow-ups support repeatable workflows.
  • AI tools, calendar features, integrations, and API access extend email work.
  • Combines AI search, writing, autocomplete, summaries, and attachment analysis
  • Supports inbox organization, scheduling, calendar tools, and multiple accounts
  • Team features include thread sharing, comments, and assignments
Cons
  • There is no ongoing free plan after the 30-day trial.
  • Integrations, automations, analytics, and API access start with Productive.
  • SAML and SSO, IP restriction, and advanced reporting require Business.
  • Direct sign-in requires Gmail or Google Workspace accounts
  • Other providers generally require forwarding through Gmail
  • Paid monthly plans start at $30 per seat
Our verdict

Missive brings team and personal inboxes together with email, SMS, and social accounts, giving support, sales, agency, and other business teams a shared place to coordinate communication. Teammates can assign conversations, add internal…

Read the review →

Shortwave is an AI-powered email client built for Gmail and Google Workspace accounts, serving individuals and teams that want email organization, AI assistance, and collaboration in one workflow. Its capabilities include AI-powered search…

Read the review →
  1. MissiveAI Email Assistants 8.530-day trial
  2. ShortwaveAI Email Assistants 8.3Free plan · 14-day trial

Strengths and trade-offs

  • Missive — where it wins

    • Shared inboxes add assignments, comments, mentions, and collaborative drafting.
    • Rules, automations, scheduled sending, and follow-ups support repeatable workflows.
    • AI tools, calendar features, integrations, and API access extend email work.

    Where it doesn't

    • There is no ongoing free plan after the 30-day trial.
    • Integrations, automations, analytics, and API access start with Productive.
    • SAML and SSO, IP restriction, and advanced reporting require Business.
  • Shortwave — where it wins

    • Combines AI search, writing, autocomplete, summaries, and attachment analysis
    • Supports inbox organization, scheduling, calendar tools, and multiple accounts
    • Team features include thread sharing, comments, and assignments

    Where it doesn't

    • Direct sign-in requires Gmail or Google Workspace accounts
    • Other providers generally require forwarding through Gmail
    • Paid monthly plans start at $30 per seat
  • Missive8.5/10 · 30-day trial

    Missive combines shared inbox workflows with AI tools, starting at $14 per user monthly when billed annually.

    Visit MissiveFull verdict →
  • Shortwave8.3/10 · Free plan · 14-day trial

    An AI-focused Gmail client with team workflows and a free plan; paid tiers start at $30 per seat monthly.

    Visit ShortwaveFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update