Head-to-head · Email Marketing Analytics Software
Listrak vs Triple Whale
Listrak leads on 0 checks, Triple Whale on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreListrak · 8.2/10
- Free planonly Triple Whale
Listrak scores higher on our rubric for email marketing analytics software: 8.2 against 8.1 out of 10; our editors rank them #7 and #8.
Listrak is the better fit for retail brands managing cross-channel engagement. Triple Whale is the better fit for ecommerce teams wanting real-time marketing analytics.
- Listrak fits best
Retail brands managing cross-channel engagement
- Triple Whale fits best
Ecommerce teams wanting real-time marketing analytics
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Side by side
| Feature | Listrak 8.2/10 Visit ↗ | Triple Whale 8.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.2 | 8.1 |
| Ranking | #7 in Email Marketing Analytics Software | #8 in Email Marketing Analytics Software |
| Best for | Retail brands managing cross-channel engagement | Ecommerce teams wanting real-time marketing analytics |
| Pricing model | Paid | Free plan + paid |
| Starting price | Pricing on request | — |
| Free plan | Not checked yet | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Live chat, Phone, Tickets, Docs · 24/7 | Docs |
| Compliance | GDPR | SOC 2, SSO/SAML |
| Integrations | 10 integrations | 60+ integrations |
| Built for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Listrak 0/4 · Triple Whale 0/4 | ||
| Revenue tracking | Not checked yet | Not checked yet |
| Ecommerce tracking | Not checked yet | Not checked yet |
| Campaign comparison | Not checked yet | Not checked yet |
| Optimization insights | Not checked yet | Not checked yet |
| Specs | ||
| Historical data | Not checked yet | Not checked yet |
| Connected platforms | Not checked yet | Not checked yet |
| Attribution models | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Listrak is an enterprise marketing platform for retailers and ecommerce brands that need coordinated engagement across email, SMS/MMS/RCS, push, web, and social audiences. It combines unified customer profiles and identity resolution with… Read the review → |
Triple Whale is an analytics and measurement platform for ecommerce and retail brands. It brings marketing attribution, real-time business dashboards, product and website analytics, customer retention, cohort and lifetime-value analysis,… Read the review → |
Strengths and trade-offs
Listrak — where it wins
- Cross-channel reporting, conversion tracking, and split testing
- Predictive segmentation and AI-powered product recommendations
- Visual journeys with branching logic and real-time event triggers
Where it doesn't
- Pricing requires contacting an account manager or sales representative
- Broader engagement suite may exceed narrow email analytics needs
- Platform access is listed for web and API rather than desktop apps
Triple Whale — where it wins
- Free plan includes real-time data and first- and last-click attribution
- Multi-touch attribution, cohort, retention, and LTV analysis
- Integrations span commerce, advertising, email, and marketplace systems
Where it doesn't
- Email analytics are one part of a broader ecommerce platform
- Paid pricing varies by annual GMV and package
- Advanced measurement features are reserved for Enterprise
- Listrak8.2/10 · Pricing on request
A broad retail engagement suite with strong analytics and automation, priced through sales.
Visit ListrakFull verdict → - Triple Whale8.1/10 · Free plan
A broad ecommerce analytics platform with strong attribution and a free starting plan.
Visit Triple WhaleFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update



