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Head-to-head · Virtual Phone Number Services

KrispCall vs Grasshopper

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score KrispCall #7 in Virtual Phone Number Services 8.4/10 Paid ✓ 0 of 3 features Visit KrispCall
Grasshopper #8 in Virtual Phone Number Services 8.2/10 7-day trial Free trial✓ 0 of 3 features Visit Grasshopper

KrispCall leads on 1 check, Grasshopper on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreKrispCall · 8.4/10
  • Lowest starting priceKrispCall · $12/user/mo
  • Free trialonly Grasshopper

KrispCall scores higher on our rubric for virtual phone number services: 8.4 against 8.2 out of 10; our editors rank them #7 and #8.

KrispCall is cheaper to start at $12/user/mo against $14/user/mo.

KrispCall is the better fit for teams needing multiple numbers and integrated calling tools. Grasshopper is the better fit for solo operators and small businesses wanting a simple phone.

  • KrispCall fits best

    Teams needing multiple numbers and integrated calling tools

  • Grasshopper fits best

    Solo operators and small businesses wanting a simple phone

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Side by side

Feature KrispCall 8.4/10 Visit ↗ Grasshopper 8.2/10 Visit ↗
At a glance
Editor score 8.4 8.2
Ranking #7 in Virtual Phone Number Services #8 in Virtual Phone Number Services
Best for Teams needing multiple numbers and integrated calling tools Solo operators and small businesses wanting a simple phone
Pricing model Paid Paid
Starting price $12/user/mo (best) $14/mo
Free plan — —
Free trial — 7 days
Deployment Cloud, Mobile, Browser extension Cloud, Desktop, Mobile
Platforms Web, iOS, Android, Chrome extension Web, Windows, macOS, iOS, Android
Support Email, Live chat, Phone · 24/7 Phone, Live chat, Docs · 24/7
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business
Features KrispCall 0/3 · Grasshopper 0/3
SMS support Not checked yet Not checked yet
International numbers Not checked yet Not checked yet
Number porting Not checked yet Not checked yet
Specs
Number types Not checked yet Not checked yet
Included numbers Not checked yet Not checked yet
Supported platforms Not checked yet Not checked yet
Our review
Pros
  • Starter includes up to five users and one US, UK, or Canada number per user
  • Multi-level IVR, call routing, voicemail transcription, and analytics
  • Available across web, mobile, Chrome, and API, with 100+ integrations
  • Local, toll-free, vanity and ported business number options
  • Call forwarding, extensions, routing and voicemail transcription
  • Desktop and mobile apps with a shared inbox and business texting
Cons
  • No free plan; the trial requires a card
  • Calling, messaging, numbers, and some add-ons may incur extra charges
  • Windows and macOS desktop apps are listed as coming soon
  • True Solo is limited to 1 user, 1 phone number and 1 extension
  • The $25 Solo Plus plan includes only 1 phone number
  • Small Business costs $55 per month for 4 phone numbers
Our verdict

KrispCall is a cloud business phone and communication platform for startups, small businesses, sales and support teams, and larger organizations. It combines virtual local, mobile, and toll-free numbers with calling, SMS, MMS, voicemail,…

Read the review →

Grasshopper gives entrepreneurs and small businesses a dedicated business phone number and tools for handling calls and messages separately from personal communications. It supports local, toll-free, vanity and ported numbers, with…

Read the review →
  1. KrispCallVirtual Phone Number Services 8.4Paid
  2. GrasshopperVirtual Phone Number Services 8.27-day trial

Strengths and trade-offs

  • KrispCall — where it wins

    • Starter includes up to five users and one US, UK, or Canada number per user
    • Multi-level IVR, call routing, voicemail transcription, and analytics
    • Available across web, mobile, Chrome, and API, with 100+ integrations

    Where it doesn't

    • No free plan; the trial requires a card
    • Calling, messaging, numbers, and some add-ons may incur extra charges
    • Windows and macOS desktop apps are listed as coming soon

  • Grasshopper — where it wins

    • Local, toll-free, vanity and ported business number options
    • Call forwarding, extensions, routing and voicemail transcription
    • Desktop and mobile apps with a shared inbox and business texting

    Where it doesn't

    • True Solo is limited to 1 user, 1 phone number and 1 extension
    • The $25 Solo Plus plan includes only 1 phone number
    • Small Business costs $55 per month for 4 phone numbers

More comparisons

All virtual phone number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update