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Head-to-head · Jewelry Store Management

JewelTrak vs JewelSteps

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score JewelTrak #5 in Jewelry Store Management 8.8/10 30-day trial Free trial✓ 4 of 5 features Visit JewelTrak
JewelSteps #6 in Jewelry Store Management 8.7/10 Pricing on request · 7-day trial Free trial✓ 4 of 5 features Visit JewelSteps

JewelTrak leads on 0 checks, JewelSteps on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreJewelTrak · 8.8/10
  • Free trialboth

JewelTrak scores higher on our rubric for jewelry store management: 8.8 against 8.7 out of 10; our editors rank them #5 and #6.

JewelTrak is the better fit for multi-store operators needing integrations. JewelSteps is the better fit for jewelers coordinating stores, stock and manufacturing.

  • JewelTrak fits best

    Multi-store operators needing integrations

  • JewelSteps fits best

    Jewelers coordinating stores, stock and manufacturing

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Side by side

Feature JewelTrak 8.8/10 Visit ↗ JewelSteps 8.7/10 Visit ↗
At a glance
Editor score 8.8 8.7
Ranking #5 in Jewelry Store Management #6 in Jewelry Store Management
Best for Multi-store operators needing integrations Jewelers coordinating stores, stock and manufacturing
Pricing model Paid Paid
Starting price $199/mo Pricing on request · 7-day trial
Free plan — —
Free trial 30 days 7 days
Free trial length 30 days 7 days · no card needed
Deployment Cloud, Mobile Cloud, Desktop, Mobile
Platforms Web, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Phone, Docs Email
Integrations 20+ integrations 8 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features JewelTrak 4/5 · JewelSteps 4/5
Repair tracking ✓ ✓
Serialized inventory ✓ ✓
Multi-location support ✓ ✓
Appraisal records ✓ (best) Not checked yet
Layaway plans Not checked yet ✓ (best)
Our review
Pros
  • Combines jewelry, watch, diamond, gem and pearl inventory with POS
  • Tracks repairs, custom jobs, memos, appraisals and digital signatures
  • Connects payments, accounting, marketplaces and gemstone data services
  • Combines live precious-metal rates with POS billing and inventory tracking
  • Tracks manufacturing jobs, work in progress and costs
  • Syncs inventory across branches and Shopify or WooCommerce
Cons
  • No free plan; subscription pricing starts at $199 per month billed annually
  • Published plan highlights are identical across Starter, Pro and Enterprise
  • A one-time setup fee applies in addition to the listed plan pricing
  • Requires contacting sales for pricing
  • No free plan; trial lasts 7 days
  • Support is listed through email
Our verdict

JewelTrak is cloud-based management software for retail, wholesale and diamond businesses. It brings together jewelry, watch, diamond, colored-stone and pearl inventory with point-of-sale transactions, card payments, repair and custom-job…

Read the review →

JewelSteps brings jewelry retail and manufacturing workflows into a cloud-based ERP for retailers, showrooms, manufacturers and wholesalers. Its scope covers inventory, point-of-sale billing, customer records, manufacturing, accounting and…

Read the review →
  1. JewelTrakJewelry Store Management 8.830-day trial
  2. JewelStepsJewelry Store Management 8.7Pricing on request · 7-day trial

Strengths and trade-offs

  • JewelTrak — where it wins

    • Combines jewelry, watch, diamond, gem and pearl inventory with POS
    • Tracks repairs, custom jobs, memos, appraisals and digital signatures
    • Connects payments, accounting, marketplaces and gemstone data services

    Where it doesn't

    • No free plan; subscription pricing starts at $199 per month billed annually
    • Published plan highlights are identical across Starter, Pro and Enterprise
    • A one-time setup fee applies in addition to the listed plan pricing
  • JewelSteps — where it wins

    • Combines live precious-metal rates with POS billing and inventory tracking
    • Tracks manufacturing jobs, work in progress and costs
    • Syncs inventory across branches and Shopify or WooCommerce

    Where it doesn't

    • Requires contacting sales for pricing
    • No free plan; trial lasts 7 days
    • Support is listed through email
  • JewelTrak8.8/10 · 30-day trial

    A connected jewelry retail system for inventory, POS, repairs, appraisals and multiple stores.

    Visit JewelTrakFull verdict →
  • JewelSteps8.7/10 · Pricing on request · 7-day trial

    A multi-channel jewelry ERP connecting store operations, manufacturing and online inventory.

    Visit JewelStepsFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update