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Head-to-head · CLM Software

Docusign CLM vs Icertis Contract Intelligence

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Docusign CLM #1 in CLM Software 9.3/10 Pricing on request ✓ 2 of 6 features Visit Docusign
Icertis Contract Intelligence #5 in CLM Software 8.6/10 Pricing on request ✓ 6 of 6 features Visit Icertis

Docusign CLM leads on 0 checks, Icertis Contract Intelligence on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDocusign CLM · 9.3/10
  • Most featuresIcertis Contract Intelligence · 6 of 6

Docusign CLM scores higher on our rubric for clm software: 9.3 against 8.6 out of 10; our editors rank them #1 and #5.

Docusign CLM is the better fit for enterprise teams managing the full contract lifecycle. Icertis Contract Intelligence is the better fit for large enterprises managing complex contract portfolios.

  • Docusign CLM fits best

    Enterprise teams managing the full contract lifecycle

  • Icertis Contract Intelligence fits best

    Large enterprises managing complex contract portfolios

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Docusign CLM 9.3/10 Visit ↗ Icertis Contract Intelligence 8.6/10 Visit ↗
At a glance
Editor score 9.3 8.6
Ranking #1 in CLM Software #5 in CLM Software
Best for Enterprise teams managing the full contract lifecycle Large enterprises managing complex contract portfolios
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Live chat, Phone, Tickets, Community, Docs Tickets
Compliance SOC 2, ISO 27001, 2FA SOC 2, ISO 27001, GDPR
Integrations 4 integrations 8 integrations
Built for Enterprise Enterprise
Features Docusign CLM 2/6 · Icertis Contract Intelligence 6/6
E-signature support ✓ ✓
Approval workflows ✓ ✓
Clause library Not checked yet ✓ (best)
AI contract analysis Not checked yet ✓ (best)
Obligation tracking Not checked yet ✓ (best)
Audit trail Not checked yet ✓ (best)
Our review
Pros
  • Covers templates, review, approvals, e-signature, storage, and renewals
  • Configurable workflows support approval routing and conditional rules
  • Connects with Salesforce, SAP Ariba, Coupa, and Slack
  • AI-assisted review, extraction, redlining, and risk analysis
  • Configurable approvals, clause library, and obligation alerts
  • Connects with SAP, Salesforce, Microsoft, and e-signature services
Cons
  • Designed for enterprise contract processes rather than smaller-team needs
  • Available on web, with cloud deployment
  • CLM pricing requires contacting sales
  • Standard pricing is not published; buyers must request a demo
  • Enterprise focus may not suit smaller teams with simpler needs
  • Support is listed through ticket channels
Our verdict

Docusign CLM brings contract creation, review, approval, signature, storage, and renewal management into a cloud-based system for legal, sales, procurement, and other enterprise teams. Reusable templates and document generation support…

Read the review →

For legal, procurement, finance, sales, and operations teams managing complex agreements, Icertis Contract Intelligence covers the contract lifecycle from drafting and negotiation through approvals, execution, and post-signature oversight.…

Read the review →
  1. Docusign CLMCLM Software 9.3Pricing on request
  2. Icertis Contract IntelligenceCLM Software 8.6Pricing on request

Strengths and trade-offs

  • Docusign CLM — where it wins

    • Covers templates, review, approvals, e-signature, storage, and renewals
    • Configurable workflows support approval routing and conditional rules
    • Connects with Salesforce, SAP Ariba, Coupa, and Slack

    Where it doesn't

    • Designed for enterprise contract processes rather than smaller-team needs
    • Available on web, with cloud deployment
    • CLM pricing requires contacting sales

  • Icertis Contract Intelligence — where it wins

    • AI-assisted review, extraction, redlining, and risk analysis
    • Configurable approvals, clause library, and obligation alerts
    • Connects with SAP, Salesforce, Microsoft, and e-signature services

    Where it doesn't

    • Standard pricing is not published; buyers must request a demo
    • Enterprise focus may not suit smaller teams with simpler needs
    • Support is listed through ticket channels
  • Docusign CLM9.3/10 · Pricing on request

    An end-to-end CLM for enterprise teams managing contracts from drafting through renewal.

    Visit DocusignFull verdict →
  • Icertis Contract Intelligence8.6/10 · Pricing on request

    A broad enterprise CLM for teams managing complex agreements and contract portfolios.

    Visit IcertisFull verdict →

More comparisons

All CLM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update