DataGrail vs Exterro Data Subject Rights Manager

DataGrail9.1Visit Exterro Data Subject Rights Manager8.9Visit

Higher score DataGrail #1 in Data Subject Access Request (DSAR) Software 9.1/10 Pricing on request ✓ 0 of 4 features Visit DataGrail

vs

Exterro Data Subject Rights Manager #2 in Data Subject Access Request (DSAR) Software 8.9/10 Pricing on request ✓ 4 of 4 features Visit Exterro

• DataGrail fits best

  Teams needing broad, integrated privacy operations

• Exterro Data Subject Rights Manager fits best

  Enterprises automating complex request fulfillment

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Side by side

Feature	DataGrail 9.1/10 Visit ↗	Exterro Data Subject Rights Manager 8.9/10 Visit ↗
At a glance
Editor score	9.1	8.9
Ranking	#1 in Data Subject Access Request (DSAR) Software	#2 in Data Subject Access Request (DSAR) Software
Best for	Teams needing broad, integrated privacy operations	Enterprises automating complex request fulfillment
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email, Community, Docs	Phone
Compliance	SOC 2, HIPAA, 2FA	SOC 2, ISO 27001
Integrations	2,500+ integrations	190+ integrations
Built for	Small business, Mid-market, Enterprise	Enterprise
Features DataGrail 0/4 · Exterro Data Subject Rights Manager 4/4
Identity verification	Not checked yet	✓ (best)
Automated data discovery	Not checked yet	✓ (best)
Fulfillment workflow	Not checked yet	✓ (best)
Audit log	Not checked yet	✓ (best)
Specs
Request intake channels	Not checked yet	Portal
Rights covered	Not checked yet	Multiple_rights
Monthly request limit	Not checked yet	Not checked yet
Our review
Pros	Combines automated discovery, classification, and a live personal-data inventory Manages access, deletion, and opt-out requests alongside privacy assessments Connects to 2,500 business applications and internal systems	Accepts requests through portal, web form, email, and mail Finds data across connected systems, then supports review and redaction Configurable approvals, SLA tracking, audit trails, and compliance reporting
Cons	Pricing requires contacting the vendor Broad privacy operations may exceed the needs of teams focused only on DSARs Cloud deployment may not suit teams seeking another deployment model	Pricing requires contacting sales Enterprise focus may exceed the needs of smaller teams Request rights and coverage should be confirmed with Exterro
Our verdict	DataGrail is a cloud privacy management platform for privacy, legal, security, and compliance teams managing more than subject requests alone. It maintains an inventory of systems and personal data, discovers and classifies data across… Read the review →	Privacy and legal teams handling requests across business units and enterprise systems are the intended audience for Exterro Data Subject Rights Manager. The cloud product is available through web and API, with a requester portal for… Read the review →

Strengths and trade-offs

• DataGrail — where it wins

  • Combines automated discovery, classification, and a live personal-data inventory
  • Manages access, deletion, and opt-out requests alongside privacy assessments
  • Connects to 2,500 business applications and internal systems

  Where it doesn't

  • Pricing requires contacting the vendor
  • Broad privacy operations may exceed the needs of teams focused only on DSARs
  • Cloud deployment may not suit teams seeking another deployment model

• Exterro Data Subject Rights Manager — where it wins

  • Accepts requests through portal, web form, email, and mail
  • Finds data across connected systems, then supports review and redaction
  • Configurable approvals, SLA tracking, audit trails, and compliance reporting

  Where it doesn't

  • Pricing requires contacting sales
  • Enterprise focus may exceed the needs of smaller teams
  • Request rights and coverage should be confirmed with Exterro

• DataGrail9.1/10 · Pricing on request

  DataGrail links DSAR workflows with discovery, inventory, assessments, and consent management.

  Visit DataGrailFull verdict →
• Exterro Data Subject Rights Manager8.9/10 · Pricing on request

  Enterprise DSAR workflows span intake, discovery, review, approvals, and secure delivery.

  Visit ExterroFull verdict →