Head-to-head · Customer Feedback Software
Canny vs Upvoty
Canny leads on 1 check, Upvoty on 1, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreCanny · 7.2/10
- Lowest starting priceUpvoty · $15/mo
- Free planonly Canny
- Free trialboth
Canny scores higher on our rubric for customer feedback software: 7.2 against 6.5 out of 10; our editors rank them #21 and #27.
Canny offers free plan; Upvoty doesn't. Upvoty is cheaper to start at $15/mo against $79/mo.
Canny is the better fit for scaled feedback and product teams. Upvoty is the better fit for affordable boards and roadmaps.
- Canny fits best
Scaled feedback and product teams
- Upvoty fits best
Affordable boards and roadmaps
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Side by side
| Feature | Canny 7.2/10 Visit ↗ | Upvoty 6.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.2 | 6.5 |
| Ranking | #21 in Customer Feedback Software | #27 in Customer Feedback Software |
| Best for | Scaled feedback and product teams | Affordable boards and roadmaps |
| Pricing model | Free plan + paid | Paid |
| Starting price | $79/mo | $15/mo (best) |
| Free plan | ✓ (best) | — |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Browser extension | Cloud |
| Platforms | Web, Chrome extension | Web |
| Support | Email, Live chat, Community, Docs | |
| Compliance | SOC 2, GDPR | SSO/SAML |
| Integrations | 20 integrations | 12 integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features Canny 4/6 · Upvoty 4/6 | ||
| NPS surveys | Not checked yet | Not checked yet |
| Feature requests | ✓ | ✓ |
| Feedback portal | ✓ | ✓ |
| In-app feedback | ✓ | ✓ |
| Product roadmap | ✓ | ✓ |
| Sentiment analysis | Not checked yet | Not checked yet |
| Specs | ||
| Feedback response limit | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | Canny is a customer feedback and product intelligence platform for product, sales, customer success, and marketing teams. It brings together public, private, and restricted feedback boards, feature requests, voting, comments, statuses,… Read the review → |
Upvoty is a customer feedback platform for product teams that want a structured way to collect, organize, and communicate customer input. Users can submit feature requests, bug reports, and ideas, then vote, comment, and follow progress… Read the review → |
Strengths and trade-offs
Canny — where it wins
- Collects feedback from support, sales, chats, surveys, and embedded widgets
- Combines requests, voting, roadmaps, segmentation, and revenue analysis
- AI supports discovery, deduplication, triage, replies, and summaries
Where it doesn't
- The Pro plan starts at $79 per month when billed annually
- The Free plan is limited to 25 tracked users
- NPS surveys are not included as a category capability
Upvoty — where it wins
- Unlimited boards and tracked users on every plan
- Roadmaps, changelogs, widgets, moderation, and analytics
- AI duplicate matching plus API, webhooks, and integrations
Where it doesn't
- No unlimited free plan
- Web access only
- Power and Super are limited to one project
- Canny7.2/10 · Free plan · 14-day trial
A broad feedback system for teams that need requests, roadmaps, and customer insight in one place.
Visit CannyFull verdict → - Upvoty6.5/10 · 14-day trial
An affordable feedback hub with strong roadmaps, integrations, and no free plan.
Visit UpvotyFull verdict →
All customer feedback software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update