Head-to-head · Customer Feedback Software
Canny vs Beamer
Canny leads on 0 checks, Beamer on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreCanny · 7.2/10
- Lowest starting priceBeamer · $49/mo
- Free planboth
- Free trialboth
- Most featuresBeamer · 6 of 6
Canny scores higher on our rubric for customer feedback software: 7.2 against 6.9 out of 10; our editors rank them #21 and #23.
Beamer is cheaper to start at $49/mo against $79/mo.
Canny is the better fit for scaled feedback and product teams. Beamer is the better fit for product announcements with feedback add-ons.
- Canny fits best
Scaled feedback and product teams
- Beamer fits best
Product announcements with feedback add-ons
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Side by side
| Feature | Canny 7.2/10 Visit ↗ | Beamer 6.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.2 | 6.9 |
| Ranking | #21 in Customer Feedback Software | #23 in Customer Feedback Software |
| Best for | Scaled feedback and product teams | Product announcements with feedback add-ons |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | $79/mo | $49/mo (best) |
| Free plan | ✓ | ✓ |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Browser extension | Cloud, Browser extension |
| Platforms | Web, Chrome extension | Web |
| Support | Email, Live chat, Community, Docs | Live chat, Email, Docs |
| Compliance | SOC 2, GDPR | SOC 2, GDPR, SSO/SAML |
| Integrations | 20 integrations | 3,000+ integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Canny 4/6 · Beamer 6/6 | ||
| NPS surveys | Not checked yet | ✓ (best) |
| Feature requests | ✓ | ✓ |
| Feedback portal | ✓ | ✓ |
| In-app feedback | ✓ | ✓ |
| Product roadmap | ✓ | ✓ |
| Sentiment analysis | Not checked yet | ✓ (best) |
| Specs | ||
| Feedback response limit | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Canny is a customer feedback and product intelligence platform for product, sales, customer success, and marketing teams. It brings together public, private, and restricted feedback boards, feature requests, voting, comments, statuses,… Read the review → |
Beamer is a web-based customer communication and feedback platform for product and marketing teams. It brings together product changelogs, in-app announcements, NPS surveys, feature idea submission, voting, comments, roadmaps, feedback… Read the review → |
Strengths and trade-offs
Canny — where it wins
- Collects feedback from support, sales, chats, surveys, and embedded widgets
- Combines requests, voting, roadmaps, segmentation, and revenue analysis
- AI supports discovery, deduplication, triage, replies, and summaries
Where it doesn't
- The Pro plan starts at $79 per month when billed annually
- The Free plan is limited to 25 tracked users
- NPS surveys are not included as a category capability
Beamer — where it wins
- Combines changelogs, announcements, roadmaps, feedback, and NPS
- Free plan includes public ideas, a roadmap, and 500 monthly NPS surveys
- Supports segmentation, analytics, APIs, webhooks, Zapier, and Segment
Where it doesn't
- Feedback and NPS are separately priced add-ons
- The integration list is narrower than some feedback platforms
- Advanced segmentation and staging accounts require the Scale plan
- Canny7.2/10 · Free plan · 14-day trial
A broad feedback system for teams that need requests, roadmaps, and customer insight in one place.
Visit CannyFull verdict → - Beamer6.9/10 · Free plan · 14-day trial
A strong fit for product announcements with feedback and NPS add-ons.
Visit BeamerFull verdict →
All customer feedback software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update