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Head-to-head · Ecommerce Platforms

BigCommerce vs Salesforce Commerce Cloud

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score BigCommerce #3 in Ecommerce Platforms 9.1/10 15-day trial Free trial✓ 3 of 3 features Visit BigCommerce
Salesforce Commerce Cloud #6 in Ecommerce Platforms 8.8/10 Pricing on request ✓ 3 of 3 features Visit Salesforce

BigCommerce leads on 0 checks, Salesforce Commerce Cloud on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBigCommerce · 9.1/10
  • Free trialonly BigCommerce

BigCommerce scores higher on our rubric for ecommerce platforms: 9.1 against 8.8 out of 10; our editors rank them #3 and #6.

Salesforce Commerce Cloud leads on inventory locations: 50 locations versus 8 locations.

BigCommerce is the better fit for growing omnichannel merchants. Salesforce Commerce Cloud is the better fit for enterprise Salesforce-centered commerce teams.

  • BigCommerce fits best

    Growing omnichannel merchants

  • Salesforce Commerce Cloud fits best

    Enterprise Salesforce-centered commerce teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature BigCommerce 9.1/10 Visit ↗ Salesforce Commerce Cloud 8.8/10 Visit ↗
At a glance
Editor score 9.1 8.8
Ranking #3 in Ecommerce Platforms #6 in Ecommerce Platforms
Best for Growing omnichannel merchants Enterprise Salesforce-centered commerce teams
Pricing model Paid Paid
Starting price $29/mo —
Free plan — —
Free trial 15 days —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Live chat, Phone, Community, Docs · 24/7 Community, Docs
Integrations 1,000+ integrations 6 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features BigCommerce 3/3 · Salesforce Commerce Cloud 3/3
Abandoned cart recovery ✓ ✓
App marketplace ✓ ✓
Digital products ✓ ✓
Specs
Hosting model Hosted Hosted
Sales channels Omnichannel Omnichannel
Inventory locations 8 locations 50 locations (best)
Transaction fee Varies Not checked yet
Our review
Pros
  • Marketplace, social-channel and physical retail selling support
  • REST, GraphQL, storefront APIs and headless commerce capabilities
  • Abandoned-cart recovery with catalog, inventory and order management
  • Supports B2B, B2C, and D2C storefronts with omnichannel workflows
  • Connects with Salesforce clouds, MuleSoft, AppExchange, and AgentExchange
  • Combines order management, inventory, AI, payments, POS, and merchandising
Cons
  • No free plan after the 15-day trial
  • Plans use trailing-twelve-month or monthly GMV thresholds
  • Scale adds a 0.9% overage above its monthly GMV cap
  • Pricing is contact-based and described as a percentage of GMV
  • Advanced capabilities are concentrated in higher-tier editions
  • The no-cost Foundations offering requires eligible Sales or Service editions
Our verdict

BigCommerce is a hosted ecommerce platform for businesses selling through branded storefronts, marketplaces, social channels and physical retail integrations. It provides a responsive website, single-page checkout, payment integrations,…

Read the review →

Salesforce Commerce Cloud is a hosted commerce platform for businesses selling to consumers and other businesses. It supports B2B, B2C, and D2C storefronts, product catalogs, merchandising, payments, checkout, order capture, fulfillment,…

Read the review →
  1. BigCommerceEcommerce Platforms 9.115-day trial
  2. Salesforce Commerce CloudEcommerce Platforms 8.8Pricing on request

Strengths and trade-offs

  • BigCommerce — where it wins

    • Marketplace, social-channel and physical retail selling support
    • REST, GraphQL, storefront APIs and headless commerce capabilities
    • Abandoned-cart recovery with catalog, inventory and order management

    Where it doesn't

    • No free plan after the 15-day trial
    • Plans use trailing-twelve-month or monthly GMV thresholds
    • Scale adds a 0.9% overage above its monthly GMV cap

  • Salesforce Commerce Cloud — where it wins

    • Supports B2B, B2C, and D2C storefronts with omnichannel workflows
    • Connects with Salesforce clouds, MuleSoft, AppExchange, and AgentExchange
    • Combines order management, inventory, AI, payments, POS, and merchandising

    Where it doesn't

    • Pricing is contact-based and described as a percentage of GMV
    • Advanced capabilities are concentrated in higher-tier editions
    • The no-cost Foundations offering requires eligible Sales or Service editions

More comparisons

All ecommerce platforms comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update