Amazon Kendra vs SearchBlox SearchAI

Amazon Kendra9.0Visit SearchBlox SearchAI8.7Visit

Higher score Amazon Kendra #4 in AI Enterprise Search Software 9.0/10 30-day trial Free trial✓ 3 of 3 features Visit AWS

vs

SearchBlox SearchAI #7 in AI Enterprise Search Software 8.7/10 Paid ✓ 3 of 3 features Visit SearchBlox

• Amazon Kendra fits best

  AWS teams wanting transparent enterprise search pricing

• SearchBlox SearchAI fits best

  Large deployments needing many connectors

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Side by side

Feature	Amazon Kendra 9.0/10 Visit ↗	SearchBlox SearchAI 8.7/10 Visit ↗
At a glance
Editor score	9.0	8.7
Ranking	#4 in AI Enterprise Search Software	#7 in AI Enterprise Search Software
Best for	AWS teams wanting transparent enterprise search pricing	Large deployments needing many connectors
Pricing model	Paid	Paid
Starting price	$0.32 usage-based	$24,000/yr
Free plan	—	—
Free trial	30 days	—
Deployment	Cloud	Cloud, Self-hosted
Platforms	Web	Web, Windows, Linux
Support	Docs	Email, Tickets, Docs · 24/7
Integrations	32+ integrations	329+ integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Amazon Kendra 3/3 · SearchBlox SearchAI 3/3
Permission sync	✓	✓
Answer citations	✓	✓
Admin controls	✓	✓
Specs
Source connectors	5	329 (best)
Deployment options	Cloud	Hybrid
Indexed content limit	3 GB	Not checked yet
Our review
Pros	Natural-language answers with extracted passages and citations ACL filtering, scheduled connectors, and semantic relevance tuning Retriever API supports retrieval-augmented generation workflows	329+ connectors and crawlers support broad enterprise data access Combines keyword, vector, hybrid search, RAG, and cited answers Permission-aware search with APIs, analytics, and security integrations
Cons	Cloud-only deployment No longer open to new customers Usage limits vary substantially by edition	Starts at $24,000 per year with no free plan Advanced chatbot and agent capabilities require higher-priced plans Enterprise deployment options may require substantial administration
Our verdict	Amazon Kendra is a managed enterprise search service for organizations that need to find answers across structured and unstructured content. It combines machine learning, natural-language question answering, semantic ranking, FAQ matching,… Read the review →	SearchBlox SearchAI is an enterprise search and retrieval-augmented generation platform for organizations that need unified access to structured and unstructured data. It combines keyword, vector, and hybrid search with AI-generated… Read the review →

Strengths and trade-offs

• Amazon Kendra — where it wins

  • Natural-language answers with extracted passages and citations
  • ACL filtering, scheduled connectors, and semantic relevance tuning
  • Retriever API supports retrieval-augmented generation workflows

  Where it doesn't

  • Cloud-only deployment
  • No longer open to new customers
  • Usage limits vary substantially by edition

• SearchBlox SearchAI — where it wins

  • 329+ connectors and crawlers support broad enterprise data access
  • Combines keyword, vector, hybrid search, RAG, and cited answers
  • Permission-aware search with APIs, analytics, and security integrations

  Where it doesn't

  • Starts at $24,000 per year with no free plan
  • Advanced chatbot and agent capabilities require higher-priced plans
  • Enterprise deployment options may require substantial administration

• Amazon Kendra9.0/10 · 30-day trial

  A capable AWS search service with clear hourly pricing, but it is cloud-only and closed to new customers.

  Visit AWSFull verdict →
• SearchBlox SearchAI8.7/10 · Paid

  A broad enterprise search platform with strong connectors, but a high annual entry price.

  Visit SearchBloxFull verdict →