Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Substance Abuse EMR Software

Alleva vs ZenCharts

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Alleva #4 in Substance Abuse EMR Software 8.7/10 Pricing on request ✓ 4 of 4 features Visit Alleva
ZenCharts #5 in Substance Abuse EMR Software 8.5/10 Pricing on request ✓ 4 of 4 features Visit ZenCharts

Alleva leads on 0 checks, ZenCharts on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAlleva · 8.7/10

Alleva scores higher on our rubric for substance abuse emr software: 8.7 against 8.5 out of 10; our editors rank them #4 and #5.

Alleva is the better fit for programs seeking a broad behavioral-health EMR. ZenCharts is the better fit for programs wanting substance-use EMR basics across care levels.

  • Alleva fits best

    Programs seeking a broad behavioral-health EMR

  • ZenCharts fits best

    Programs wanting substance-use EMR basics across care levels

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Alleva 8.7/10 Visit ↗ ZenCharts 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #4 in Substance Abuse EMR Software #5 in Substance Abuse EMR Software
Best for Programs seeking a broad behavioral-health EMR Programs wanting substance-use EMR basics across care levels
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Alleva 4/4 · ZenCharts 4/4
Treatment planning ✓ ✓
E-prescribing ✓ ✓
Telehealth ✓ ✓
Claims and billing ✓ ✓
Specs
Care settings Outpatient Not checked yet
Mobile access Web Web
Our review
Pros
  • Combines substance-use documentation with individualized treatment planning.
  • Includes e-prescribing, telehealth, scheduling, and care coordination.
  • Supports claims workflows plus clinical and operational reporting.
  • Supports outpatient, residential, detox and opioid-treatment settings
  • Combines documentation, assessments and individualized treatment planning
  • Includes e-prescribing, telehealth, claims, scheduling and reporting
Cons
  • Pricing uses a contact-sales model rather than published plan rates.
  • Web-only access may not suit teams requiring native mobile applications.
  • Outpatient focus may not fit organizations centered on inpatient care.
  • Pricing requires contacting sales
  • Web-based access may not suit teams seeking a mobile app
  • Broad workflow coverage may exceed the needs of narrowly focused programs
Our verdict

Alleva is a cloud-based behavioral-health electronic health record for organizations delivering substance-use and related behavioral-health services. It is aimed at provider teams, including clinical and administrative staff, rather than…

Read the review →

ZenCharts is a cloud-based electronic health record for behavioral-health and substance-use-disorder organizations. Its stated care settings span outpatient, residential, detoxification and opioid-treatment services, making it relevant to…

Read the review →
  1. AllevaSubstance Abuse EMR Software 8.7Pricing on request
  2. ZenChartsSubstance Abuse EMR Software 8.5Pricing on request

Strengths and trade-offs

  • Alleva — where it wins

    • Combines substance-use documentation with individualized treatment planning.
    • Includes e-prescribing, telehealth, scheduling, and care coordination.
    • Supports claims workflows plus clinical and operational reporting.

    Where it doesn't

    • Pricing uses a contact-sales model rather than published plan rates.
    • Web-only access may not suit teams requiring native mobile applications.
    • Outpatient focus may not fit organizations centered on inpatient care.
  • ZenCharts — where it wins

    • Supports outpatient, residential, detox and opioid-treatment settings
    • Combines documentation, assessments and individualized treatment planning
    • Includes e-prescribing, telehealth, claims, scheduling and reporting

    Where it doesn't

    • Pricing requires contacting sales
    • Web-based access may not suit teams seeking a mobile app
    • Broad workflow coverage may exceed the needs of narrowly focused programs
  • Alleva8.7/10 · Pricing on request

    A broad, cloud-based behavioral-health EMR for outpatient substance-use programs.

    Visit AllevaFull verdict →
  • ZenCharts8.5/10 · Pricing on request

    A broad substance-use EHR covering clinical, billing, prescribing and telehealth workflows.

    Visit ZenChartsFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update