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Head-to-head · Unified Communications as a Service

3CX vs Sangoma Communications Platform

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score 3CX #2 in Unified Communications as a Service 9.2/10 Free plan Free plan✓ 0 of 3 features Visit 3CX
Sangoma Communications Platform #5 in Unified Communications as a Service 8.9/10 Pricing on request ✓ 2 of 3 features Contact Sangoma

3CX leads on 0 checks, Sangoma Communications Platform on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest score3CX · 9.2/10
  • Free planonly 3CX
  • Most featuresSangoma Communications Platform · 2 of 3

3CX scores higher on our rubric for unified communications as a service: 9.2 against 8.9 out of 10; our editors rank them #2 and #5.

3CX is the better fit for teams wanting flexible business telephony. Sangoma Communications Platform is the better fit for organizations needing calling and collaboration.

  • 3CX fits best

    Teams wanting flexible business telephony

  • Sangoma Communications Platform fits best

    Organizations needing calling and collaboration

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Side by side

Feature 3CX 9.2/10 Visit ↗ Sangoma Communications Platform 8.9/10 Visit ↗
At a glance
Editor score 9.2 8.9
Ranking #2 in Unified Communications as a Service #5 in Unified Communications as a Service
Best for Teams wanting flexible business telephony Organizations needing calling and collaboration
Pricing model Free plan + paid Paid
Starting price $300/yr Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Integrations 10 integrations 4 integrations
Features 3CX 0/3 · Sangoma Communications Platform 2/3
Business phone Not checked yet Not checked yet
Video meetings Not checked yet ✓ (best)
Team messaging Not checked yet ✓ (best)
Specs
Meeting participants Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Deployment Not checked yet Not checked yet
Our review
Pros
  • Visual call-flow tools support advanced routing and multi-level menus.
  • Cloud and self-hosted deployment options suit different environments.
  • Calling, queues, messaging, and CRM integrations share one platform.
  • Combines voice, SMS, messaging, video, and contact-center capabilities
  • Offers cloud, hybrid, and on-premises deployment options
  • Includes AI summaries, transcription, and voicemail summaries
Cons
  • Free plan is limited to 10 users and 4 simultaneous calls.
  • Basic raises capacity to 40 extensions and 8 simultaneous calls, but costs $300 yearly.
  • Pro and AI plan prices are not stated here.
  • Pricing requires contacting sales
  • Cloud UCaaS meetings are limited to 120 participants
  • Comparing deployment fit may require sales discussions
Our verdict

3CX centers business communications on an IP phone system, with hosted or self-managed deployment and browser, desktop, and mobile clients. It suits small businesses through enterprises that want calling, messaging, and contact-center…

Read the review →

Sangoma Communications Platform brings business calling, messaging, video meetings, and contact-center functions together for small and mid-sized businesses as well as larger organizations. Its scope suits teams looking to consolidate…

Read the review →
  1. 3CXUnified Communications as a Service 9.2Free plan
  2. Sangoma Communications PlatformUnified Communications as a Service 8.9Pricing on request

Strengths and trade-offs

  • 3CX — where it wins

    • Visual call-flow tools support advanced routing and multi-level menus.
    • Cloud and self-hosted deployment options suit different environments.
    • Calling, queues, messaging, and CRM integrations share one platform.

    Where it doesn't

    • Free plan is limited to 10 users and 4 simultaneous calls.
    • Basic raises capacity to 40 extensions and 8 simultaneous calls, but costs $300 yearly.
    • Pro and AI plan prices are not stated here.

  • Sangoma Communications Platform — where it wins

    • Combines voice, SMS, messaging, video, and contact-center capabilities
    • Offers cloud, hybrid, and on-premises deployment options
    • Includes AI summaries, transcription, and voicemail summaries

    Where it doesn't

    • Pricing requires contacting sales
    • Cloud UCaaS meetings are limited to 120 participants
    • Comparing deployment fit may require sales discussions
  • 3CX9.2/10 · Free plan

    A feature-rich phone system with flexible deployment and licensing based on simultaneous calls.

    Visit 3CXFull verdict →
  • Sangoma Communications Platform8.9/10 · Pricing on request

    Calling, messaging, video, and contact-center tools span cloud, hybrid, and on-premises options.

    Contact SangomaFull verdict →

More comparisons

All unified communications as a service comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update