iTechGuides is reader-supported. When you buy through links on our site, we may earn an affiliate commission. As an Amazon Associate I earn from qualifying purchases. Learn more
Atlassian describes safeguards including encryption, tenant separation, controlled staff access, and backups. Those safeguards do not secure every customer configuration or guarantee compliance: organizations must also manage user access, product settings, data residency, retention, and recovery—especially for customer-initiated deletions.
What Atlassian’s security policy covers
Atlassian’s Technical and Organisational Security Measures describes controls intended to protect Customer Data and Customer Materials. The document says its measures are consistent with commonly accepted industry standards, including NIST 800-53, and is effective October 7, 2025. That is a description of Atlassian’s controls, not an independent finding that a particular customer deployment is secure or compliant.
Scope matters. Atlassian’s Security Practices page says its information applies to Jira, Confluence, and Bitbucket Cloud unless otherwise noted. A claim about a named product, service, or backup system should not automatically be applied to every Atlassian offering.
Windows Errors? Fix Them Before They Spread
Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallOutdated Drivers Are Slowing You Down
One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchWhich security safeguards does Atlassian describe?
Encryption and separation
Atlassian says data in transit for its cloud products is encrypted using TLS 1.2 or higher with perfect forward secrecy. It also describes AES-256 full-disk encryption at rest for data and attachments in named cloud products, alongside logical separation between customer tenants. These are platform safeguards; they do not determine whether your users have appropriate permissions or whether your organization meets its regulatory obligations.
#1 Best Overall
- POWERFUL SECURITY KEY: The Security Key C NFC is the essential physical passkey for protecting your digital life from phishing attacks. It ensures only you can access your accounts.
- WORKS WITH 1000+ ACCOUNTS: Compatible with Google, Microsoft, and Apple. A single Security Key C NFC secures 100 of your favorite accounts, including email, password managers, and more.
- FAST & CONVENIENT LOGIN: Plug in your Security Key C NFC via USB-C and tap it, or tap it against your phone (NFC) to authenticate. No batteries, no internet connection, and no extra fees required.
- TRUSTED PASSKEY TECHNOLOGY: Uses the latest passkey standards (FIDO2/WebAuthn & FIDO U2F) but does not support One-Time Passwords. For complex needs, check out the YubiKey 5 Series.
- BUILT TO LAST: Made from tough, waterproof, and crush-resistant materials. Manufactured in Sweden and programmed in the USA with the highest security standards.
Restricted staff access
Atlassian describes controls over privileged access, including authentication and authorization, two-factor authentication for privileged access, and customer consent before support engineers access customer data. Its Trust Center describes a layered staff-access model that includes phishing-resistant multifactor authentication, just-in-time privileged access, customer consent, and monitoring. These statements describe Atlassian’s own access controls, not the identity controls your organization applies to its accounts.
Shared responsibility
Atlassian says it is responsible for the security of the applications, systems, and hosting environment it provides. Customers remain responsible for assessing their requirements, configuring their environments, and managing their data and user access. Atlassian Guard is described as helping organizations gain visibility and security across company Atlassian accounts and products, centralize user management, and enforce policies; using it does not by itself establish compliance.
Rank #2
- POWERFUL SECURITY KEY: The YubiKey 5C NFC is the most versatile physical passkey, protecting your digital life from phishing attacks. It ensures only you can access your accounts
- WORKS WITH 1000+ ACCOUNTS: Compatible with popular accounts like Google, Microsoft, and Apple. A single YubiKey 5C NFC secures 100+ of your favorite accounts, including email, password managers, and more
- FAST & CONVENIENT LOGIN: Plug in your YubiKey 5C NFC via USB and tap it, or tap it against your phone (NFC), to authenticate. No batteries, no internet connection, and no extra fees required
- MOST SECURE PASSKEY: Supports FIDO2/WebAuthn, FIDO U2F, Yubico OTP, OATH-TOTP/HOTP, Smart card (PIV), and OpenPGP. That means it’s versatile, working almost anywhere you need it
- PRIMARY & SPARE KEYS: Just like having a spare house key, we recommend buying two YubiKeys - one for daily use and one as a spare. That way you’ll never get locked out of your accounts
Where is my Atlassian data stored?
Data residency depends on product, subscription, and eligibility. Atlassian says eligible organization administrators can pin in-scope content to a location under specified conditions. Check the current product and plan requirements in Atlassian’s data residency guidance before relying on a location commitment.
Backup location has its own scope and timing. Atlassian Support says that, starting April 28, 2026, Atlassian Backup and Restore supports residency for in-scope backups for Jira, Jira Service Management, and Confluence: new backups are stored in the app’s pinned region, but backups created before a later pin are not moved. This should not be generalized to other products or backup systems.
Rank #3
- POWERFUL SECURITY KEY: The YubiKey 5 NFC is the most versatile physical passkey, protecting your digital life from phishing attacks. It ensures only you can access your accounts
- WORKS WITH 1000+ ACCOUNTS: Compatible with popular accounts like Google, Microsoft, and Apple. A single YubiKey 5 NFC secures 100+ of your favorite accounts, including email, password managers, and more
- FAST & CONVENIENT LOGIN: Plug in your YubiKey 5 NFC via USB and tap it, or tap it against your phone (NFC), to authenticate. No batteries, no internet connection, and no extra fees required
- MOST SECURE PASSKEY: Supports FIDO2/WebAuthn, FIDO U2F, Yubico OTP, OATH-TOTP/HOTP, Smart card (PIV), and OpenPGP. That means it’s versatile, working almost anywhere you need it
- PRIMARY & SPARE KEYS: Just like having a spare house key, we recommend buying two YubiKeys - one for daily use and one as a spare. That way you’ll never get locked out of your accounts
Can Atlassian restore deleted Jira or Confluence data?
Do not assume Atlassian’s service backups will reverse a deletion or other destructive change initiated by your organization. Atlassian says its backups are not used to restore customer-initiated changes such as deleted work items, projects, or sites, and recommends that customers make regular backups.
For the systems described in its cloud architecture material, Atlassian says RDS snapshots are automated daily, retained for 30 days, support point-in-time recovery, are encrypted with AES-256, and are tested quarterly. Those details describe the specified systems; they are not a promise that every Atlassian product has the same backup schedule or that customer-initiated deletions can be recovered from those snapshots. Evaluate independent backup and recovery options against the products you use and the recovery objectives you need.
Rank #4
- POWERFUL SECURITY KEY: The Security Key NFC is the essential physical passkey for protecting your digital life from phishing attacks. It ensures only you can access your accounts.
- WORKS WITH 1000+ ACCOUNTS: Compatible with Google, Microsoft, and Apple. A single Security Key NFC secures 100 of your favorite accounts, including email, password managers, and more.
- FAST & CONVENIENT LOGIN: Plug in your Security Key NFC via USB-A and tap it, or tap it against your phone (NFC) to authenticate. No batteries, no internet connection, and no extra fees required.
- TRUSTED PASSKEY TECHNOLOGY: Uses the latest passkey standards (FIDO2/WebAuthn & FIDO U2F) but does not support One-Time Passwords. For complex needs, check out the YubiKey 5 Series.
- BUILT TO LAST: Made from tough, waterproof, and crush-resistant materials. Manufactured in Sweden and programmed in the USA with the highest security standards.
What happens to data after a subscription ends?
Atlassian’s Security Practices page describes deactivation and retention periods after a subscription ends, with different periods for evaluation and paid sites. It also notes a Jira-specific condition tied to unsubscribing from all previously subscribed Jira products. Because the applicable period depends on product and subscription state, check the current terms for your situation rather than treating a general retention statement as a deletion deadline.
Recommended Free Tools
Quick Recap
Best Value
- POWERFUL SECURITY KEY: The YubiKey 5 is a versatile physical passkey that protects your digital life from phishing attacks. It ensures only you can access your accounts.
- WORKS WITH 1000+ ACCOUNTS: Compatible with popular accounts like Google, Microsoft, and Apple. A single YubiKey 5 secures 100+ of your favorite accounts, including email, password managers, and more.
- FAST & CONVENIENT LOGIN: Plug in your YubiKey 5 via USB and tap it to authenticate. No batteries, no internet connection, and no extra fees required.
- MOST SECURE PASSKEY: Supports FIDO2/WebAuthn, FIDO U2F, Yubico OTP, OATH-TOTP/HOTP, Smart card (PIV), and OpenPGP. That means it’s versatile, working almost anywhere you need it.
- BUILT TO LAST: Made from tough, waterproof, and crush-resistant materials. Manufactured in Sweden and programmed in the USA with the highest security standards.
How should an organization review Atlassian data security?
- Inventory scope: identify the Atlassian products and plans that hold the data you need to protect.
- Review access: determine who can access customer content, how privileged access is granted, and which identity and authentication controls your organization enforces.
- Verify residency: confirm whether residency covers the relevant product data and related backups, and whether existing backups move when you pin a location.
- Plan recovery: define how you will recover from customer-initiated deletion or destructive changes; do not rely on Atlassian’s service backups for that purpose.
- Check retention: verify the current deletion and retention terms for each product and subscription state in scope.
- Confirm commitments: use Atlassian’s Trust Center and applicable legal terms to check the evidence and commitments relevant to each product rather than relying on a generic security summary.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
