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Best Buy’s U.S. listing showed the ASUS ROG Xbox Ally X (model RC73XA-XB_ALLYX.Z2E.24) in open-box Fair condition for $789.99 when checked in 2026. Good was listed at $819.99, Excellent at $849.99, and new at $999.99. These are condition- and availability-dependent prices, not guaranteed offers for every store or unit. Check Best Buy’s current listing before buying.

What Best Buy means by “open box”

The title may call the handheld preowned, but Best Buy labels this offer “Open Box.” Best Buy says an open-box item was opened and returned by another customer, and that discounts vary by condition. As the retailer puts it on the product listing: “Each open box item is unique, and we offer different discounts based on the product’s condition.”

Best Buy describes Excellent condition as working and looking like new, restored to factory settings, and including all parts and accessories; packaging may vary or be missing. That description is not a guarantee that every individual open-box unit has identical contents or appearance. Best Buy says its standard returns and exchange promise applies to open-box products, so review the current terms for your purchase.

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Open-box prices and condition grades

Condition shown Best Buy price when checked in 2026
Fair $789.99
Good $819.99
Excellent $849.99
New $999.99

The price gap between the displayed Fair open-box unit and new was $210, while Excellent was $150 below new. These are snapshots of Best Buy’s U.S. listing, not fixed prices; condition-specific stock, location, pickup, and shipping availability can change.

#1 Best Overall
ASUS ROG Xbox Ally X Gaming Handheld, 7” FHD 120Hz, AMD Ryzen AI Z2 Extreme, 24 GB LPDDR5, 1TB SSD, Win 11, Long Battery Life 22.3 Hours, Portable Weight, Black (Japan Version)
  • 🖥️ High-Performance 7" Gaming & Productivity Display | 1920x1080 Glare TFT LCD with 120Hz refresh rate delivers ultra-smooth visuals for gaming & streaming; 10-point capacitive multi-touch panel + precision pointing device ensures intuitive control. Powered by Windows 11 Home 64-bit, this black handheld balances portability (11.4"x4.8"x1.1", 1.6 lbs) and immersive play.
  • ⚡ Top-Tier AMD Ryzen AI Z2 Extreme Processor | 8-core/16-thread chip paired with integrated AMD Radeon Graphics, 24GB LPDDR5X-8000 onboard memory & 1TB PCIe 4.0 x4 NVMe SSD for lightning-fast load times, seamless multitasking & crisp gaming graphics. Max power consumption of 65W optimizes performance without excessive energy drain.
  • 🔋 Long-Lasting Battery & Flexible Power Options | 4-cell 80Wh lithium polymer battery offers up to 13.9hrs of video playback or 22.3hrs of idle use—ideal for all-day gaming marathons or remote work.
  • 🎮 Professional Gaming Controls & Smart Features | Full layout with left/right sticks, D-pad, A/B/X/Y buttons, bumpers/triggers, 2 macro buttons & dedicated Xbox/display/library keys for customized gameplay. Built-in accelerometer/gyroscope for motion control; Windows Hello fingerprint recognition ensures secure, one-touch login.
  • 🔌 Versatile Connectivity & Complete Accessories Kit | Wi-Fi 6E + Bluetooth 5.4 for lag-free online gaming & device pairing; 2 Type-C ports (USB 4 + USB 3.2 Gen2) support data transfer, video output & PD charging.

What hardware you get

Best Buy lists an AMD Ryzen AI Z2 Extreme processor, 24GB of LPDDR5X memory, a 1TB PCIe 4.0 SSD, and an 80Wh battery. The 7-inch Full HD display is listed at 120Hz and 500 nits, with variable refresh rate support. The device runs Windows 11 with an Xbox full-screen experience, and Best Buy says it can launch games from Xbox, Steam, Epic Games, PC Game Pass, and other Windows game sources. It also has a dedicated UHS-II microSD card slot for added storage. See the product specifications on Best Buy.

Windows Central reports a 1920 × 1080 touchscreen, Wi-Fi 6E, Bluetooth 5.4, USB4 Type-C and USB-C 3.2 Gen 2 ports, a headphone jack, and a weight of 1.57 lb (715 g). Its reviewer characterized the handheld as relatively heavy, while finding the contoured grips improved comfort; that comfort assessment reflects the reviewer’s experience, not a controlled measurement. Read Windows Central’s review.

Rank #2
ASUS ROG Ally X 7" FHD 120Hz Gaming Handheld, 2.0 GHz Ryzen AI Z2 Extreme, AMD Radeon, 24 GB LPDDR5 RAM, 1 TB PCIe SSD, Windows(Japan Version)
  • 🚀 AMD RYZEN AI Z2 EXTREME PERFORMANCE: Powered by the AMD Ryzen AI Z2 Extreme 8-core, 16-thread processor (up to 5.0GHz max turbo) with AMD Radeon Graphics and 24MB smart cache, delivering ultra-smooth performance for AAA gaming, AI workloads, and multitasking.(Japan Version. It can be used in the United States with the included plug adapter, and the system language can be switched to English for normal use.)
  • 💾 24GB LPDDR5X RAM & 1TB PCIe 4.0 SSD: Equipped with 24GB high-speed LPDDR5X onboard memory and a 1TB M.2 2280 PCIe 4.0 x4 NVMe SSD for lightning-fast boot times, quick game loading, and seamless multitasking across demanding applications.
  • 🖥️ 7” FHD 120HZ TOUCHSCREEN DISPLAY: Experience crisp visuals on a 7-inch Full HD (1920×1080) IPS-level touchscreen with a smooth 120Hz refresh rate, responsive touch control, and vivid color reproduction for immersive gameplay.
  • ❄️ ERGONOMIC DESIGN & INTELLIGENT COOLING: Designed for comfort during extended gaming sessions, featuring ergonomic grips and ROG’s advanced intelligent cooling system to maintain consistent performance under heavy workloads.
  • 🎮 WINDOWS 11 WITH XBOX & PC GAME ECOSYSTEM: Runs on Windows 11, providing full compatibility with Xbox Game Pass, Steam, Epic Games Store, and other PC platforms—offering a true hybrid experience that blends console-style gaming with PC flexibility.

Is this open-box deal a fit?

Consider it if you want a Windows handheld

The Xbox full-screen experience is part of a Windows-based device rather than a closed console storefront. Best Buy says the handheld can access games from several PC game sources, which may suit someone who already uses Xbox, Steam, Epic Games, or PC Game Pass. The platform choice is a useful distinction if you prefer access to a broader Windows game ecosystem over a more console-like interface.

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Weigh portability and condition against the discount

At 1.57 lb (715 g), the reported weight is worth considering if you plan to hold the device for long sessions or carry it frequently. The reviewer’s positive note about the grips may matter to comfort, but personal fit varies. Also decide whether the savings justify accepting possible cosmetic wear, missing packaging, or uncertainty about a particular returned unit. The sources do not establish a controlled comparison with competing handhelds, so the prices alone do not prove this is the best value in the category.

Rank #3
Sale
ASUS ROG Xbox Ally Gaming Handheld 7" 120Hz, AMD Ryzen Z2 A, 16GB / 512GB
  • [Xbox experience brought to life by ROG] : The Xbox gaming legacy meets ROG's decades of premium hardware design in the ROG Xbox Ally. Boot straight into the Xbox experience just like a console.
  • [Xbox Game Bar integration] : Launch Game Bar with a tap of the Xbox button or play your favorite titles natively from platforms like Xbox Game Pass, Steam, Epic Games, or Windows games on the go.
  • [All your games, all your progress]: Powered by Windows 11, the ROG Xbox Ally gives you access to your full library of PC games from Xbox and other game stores. With Xbox Play Anywhere, you can pick up right where you left off on your PC or Xbox and jump back into the game anytime.
  • [Never stop gaming]: Powered by ultra-efficient AMD Ryzen Z2 A processor, the ROG Xbox Ally offers console-caliber performance and can game for hours, even away from a wall outlet.
  • [Game-ready storage and fast memory]: Store your full library and multitask seamlessly with 512GB SSD and 16GB of LPDDR5 6400MHz RAM. The ROG Xbox Ally makes playing any game in the palm of your hand possible.
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What to check before placing an order

  1. Choose the specific condition and location. On Best Buy’s listing, check which grade is currently available for your store and whether the unit is in stock. The displayed price and availability can vary by condition and location.
  2. Confirm the unit’s contents. Check the open-box item details and, where possible, inspect the handheld for cosmetic condition and confirm that the charger and other accessories are present. Packaging may vary or be absent.
  3. Verify any Game Pass entitlement. Best Buy advertises three months of Xbox Game Pass Premium with terms applying. Because open-box units are individual returns, confirm that the specific unit still includes an unused entitlement before counting it in the deal’s value.
  4. Compare the real savings. Compare the current open-box price with the current new price, then decide whether the difference is worth the condition and contents of that particular unit.

Storage expansion

Best Buy lists a UHS-II microSD slot, so a compatible UHS-II microSD card is a supported category to consider if you need more storage. The cited sources do not establish a particular card brand, model, or ideal capacity.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.