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An agent’s tool call can leave a record of the model’s request, the tool’s result, and the surrounding steps—such as handoffs, guardrails, timing, and workflow context. But a trace is not a universal transcript: what it captures, where records are stored, and how long they remain depend on the platform, configuration, and any external tool server involved.
What can an agent trace show?
A trace is a record of steps in an agent workflow. In OpenAI’s Agents API documentation, a session groups conversation or work, while a trace shows steps within a turn. Depending on what was recorded, a dashboard may show inputs and outputs, duration, status, and tool requests and results. The observability guide also describes reviewing and exporting recorded traces, including model responses, tool calls, and subagent activity. OpenAI Agents tracing and OpenAI Agents API observability document those product-specific views.
For the OpenAI Agents SDK, structured records can include model calls, tool calls, handoffs, guardrails, and custom spans. A default trace can include workflow activity, model calls, and tool calls and outputs. These are examples of what an implementation can record, not a promise that every agent trace contains every field. The Agents SDK observability guide describes that tracing model.
A tool-call sequence, in plain terms
When recorded, a sequence might show a model response that initiates a tool call, the request sent to the tool, the tool’s result, and a later model response. In a more detailed trace, workflow spans, handoffs, guardrail activity, status, and duration may provide context around those events. The precise sequence and visibility depend on the agent platform and its settings.
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What a trace does not guarantee
The presence of a trace does not establish that every prompt, response, tool input, tool output, or intermediate event was captured. A dashboard may show only recorded fields, and export options are product-specific. Check the platform’s documentation and inspect the actual trace for the fields your application needs; do not infer that an absent field was never processed, or that a visible trace is a complete transcript.
A trace is also only one possible record of an agent interaction. Session state, abuse-monitoring logs, and records maintained by a tool server are separate categories. They may have different purposes, retention rules, access paths, and deletion controls.
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Where tool-call data can go
A call to a remote tool may send data beyond the agent platform. For example, connecting to a remote MCP server crosses a service boundary: the server receives the information needed to perform the request, and its own retention and data-residency policies apply. OpenAI’s MCP guidance recommends reviewing what is shared with remote servers. Identify the receiving service and the data in each request, and log that transfer where appropriate for your organization.
Data handling can also depend on how an API is deployed. Anthropic’s API retention documentation distinguishes API arrangements and identifies cases where a cloud provider is the processor. Treat retention and processing statements as specific to the product and deployment described, rather than assuming they apply to every way of using an agent.
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How long are the records retained?
There is no single retention period for “the agent trace.” Ask separately about traces, session state, abuse-monitoring logs, and tool-server records. Their policies and controls may differ even when they relate to the same interaction.
OpenAI’s data-controls documentation says abuse-monitoring logs are retained for up to 30 days by default, subject to legal requirements. That duration applies to the described category of logs; it is not a universal trace-retention period. The Agents API FAQ separately describes retained session state and deletion controls. Check the live policy for the product you use because retention terms can change.
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What to check before relying on traces
- Captured fields: Confirm whether the trace includes model inputs and outputs, tool requests and results, status, duration, handoffs, guardrails, and workflow spans. Verify which are available in the dashboard and in exports.
- Record boundaries: Find out which records are traces, session state, abuse-monitoring logs, or tool-server logs, and who can access each.
- Retention and deletion: Check the duration, deletion mechanism, and any exceptions for each record category. Do not use one category’s stated duration as a proxy for another.
- Data recipients: List the agent provider, any cloud provider involved in processing, and each remote tool server. Review what data each receives and its retention and residency terms.
- Privacy controls: Confirm whether the exact product surface supports the controls your organization requires, including zero data retention (ZDR), and whether using those controls affects tracing.
Why ZDR and tracing need a product-specific check
Zero data retention and trace availability are not interchangeable promises across an organization’s products. OpenAI’s Agents SDK tracing documentation says tracing is unavailable for organizations using OpenAI APIs under ZDR. Separately, the Agents API FAQ says that the Agents API does not support ZDR. Those statements concern distinct product surfaces; do not generalize one into a claim about all OpenAI APIs or other agent platforms. Confirm the current terms for the specific API or SDK you plan to use: Agents SDK tracing and the Agents API FAQ.
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