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Use the washer maker’s app first: SmartThings is Samsung’s native route for compatible Samsung washers, while ThinQ is LG’s for supported LG models. Which controls you get depends on the exact washer, its market, and whether you enable remote operation at the machine. LG documents a limited Samsung-appliance connection in South Korea, but that is not universal cross-brand control.

Which app works with your washer?

Start with the model number and the country where the washer is sold. Samsung says to check the exact washer’s compatibility before adding it to SmartThings, and its setup guidance notes that functions can vary by country, network, software, and product. LG likewise ties ThinQ features to supported appliances and model-specific instructions.

  • Samsung washer: use SmartThings if the exact model supports it. Samsung’s Gulf support guide explains adding a washer in SmartThings and enabling Smart Control; Samsung Australia also identifies a compatible washer, wireless network, the SmartThings app, and a Samsung account as requirements. Samsung Gulf setup guide · Samsung Australia support
  • LG washer: use ThinQ if the exact model supports its connected features. LG’s guide for a particular top-load model describes remote start and other app features; those details should not be assumed for every LG washer. LG ThinQ top-load washer guide

Older regional device or phone requirements should not be treated as universal current requirements. Check the washer’s own support page and the app’s requirements for your country.

What the apps let you do

The documented feature sets overlap, but they are not identical, and availability varies by washer.

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SAMSUNG Stacking Kit for 27” Wide Front Load Washer and Dryer Combo, Small Space Saving Solution for Stackable Laundry Machine Sets, All Parts Included, SKK-8K
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Control or feature Samsung SmartThings LG ThinQ What to check
Remote operation Samsung describes cycle running and monitoring through Smart Control on compatible washers. LG documents remote start after Remote Start has been enabled at the washer. Confirm that the exact model supports the function and follow its appliance-side setup.
Cycle tools Samsung says some washer models offer downloadable cycles and Laundry Planner. LG documents downloadable cycles. In the cited top-load guide, only one downloaded cycle can be stored at a time; choosing another replaces it. Do not assume every model has these options or that their limits are the same.
Maintenance and supplies Not stated in the cited Samsung washer sources. The cited LG guide lists tub-clean coaching, energy monitoring, and optional Amazon Smart Reorders. These are guide- and model-specific capabilities, not guarantees for every ThinQ washer.
Cross-brand washer control The cited sources do not establish SmartThings control of LG washers. LG Korea documents a limited route for selected Samsung appliances in ThinQ in South Korea. See the regional and control restrictions below.

Samsung’s feature descriptions are in its SmartThings laundry explainer; LG also provides a broader overview of ThinQ for compatible appliances. Samsung SmartThings laundry explainer · LG ThinQ overview

Remote start still involves the washer

An app does not necessarily let you skip preparation at the appliance. For the LG top-load model covered by its guide, remote start is armed at the washer before you start the cycle from ThinQ:

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Samsung Smart 4.7 Cu Ft Top Load Washer & 7.4 Cu Ft Electric Dryer, Sensor Stops Overdrying, Low Vibration Quiet Wash, WaterJet w/Power Cords, Hoses, Vent Duct, 1 Year CPS Protection Bundle (Black)
  • Exclusive Installation Bundle: Includes 3-Prong and 4-Prong Dryer Power Cords, Washer Hose Set, 8-ft Vent Duct, and 1-Year CPS Protection Plan
  • Smart Wi-Fi Enabled: Control washer and dryer remotely via SmartThings app
  • 4.7 cu ft capacity Washer with Active WaterJet & vibration reduction tech
  • Built-in WaterJet faucet lets you pretreat stains inside the tub
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  1. Load the laundry and detergent, then press the washer’s Power button.
  2. Hold Remote Start on the washer for three seconds to enable the function.
  3. Start the cycle in the ThinQ app.

If the washer door is opened, remote start cannot proceed. The guide says holding Remote Start for three seconds disables the function. This procedure is specific to the cited model guide; use the instructions for your washer rather than assuming the same button sequence applies to every LG model.

Samsung’s Gulf setup guide likewise describes enabling Smart Control at the washer as part of setup, including waiting for “AP” to appear. The precise controls and prompts depend on the model. Samsung Gulf SmartThings connection steps

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Samsung 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash, Platinum, WF45B6300AP/US
  • SUPER SPEED WASH: Wash a full load of laundry in just 28 minutes, without sacrificing cleaning performance.
  • Wi-Fi CONNECTIVITY: Wi-Fi connected so you can receive end of cycle alerts, remotely start or stop your wash, schedule cycles on your time, and more, right from your smartphone with the SmartThings App.
  • LARGE CAPACITY: Fewer loads, less time in the laundry room, and more time doing the things you love. Save time, energy, and water.
  • STEAM CLEAN: The power of steam lets you gently remove stains without any time-consuming pretreatments. Steam is released from the drum so every item in the load is thoroughly saturated, ensuring a deep clean.
  • QUIET WASHING: Vibration Reduction Technology+ reduces noise and vibration for extra quiet washing.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

Can ThinQ control a Samsung washer?

In a limited case, yes: LG Electronics Korea’s support instructions dated May 29, 2026 describe linking selected Samsung appliances to ThinQ through SmartThings and an HCA integration. The instructions apply to South Korea, not as a general promise of compatibility in other countries. They list Wi-Fi Samsung washers and dryers first released from 2021 onward, along with product-line restrictions for LG laundry appliances; supported products and services can also vary by model and app or product version. LG Korea’s HCA linking instructions

For Samsung washers surfaced in ThinQ through this route, LG lists status display and start/cancel. Pause is not supported. That narrow feature list is why this integration should not be treated as equivalent to using a Samsung washer’s native SmartThings connection, nor as proof that SmartThings can control LG washers.

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Samsung Bespoke Smart 42 dBA Dishwasher with 3rd Rack and StormWash+, Stainless Steel, DW80B7070US/AA
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How to choose between them

  • Already own a washer: verify its model and country-specific support first; the app name alone does not confirm remote start or other controls.
  • Prioritize remote start: check what must be done at the washer before app control is available, then confirm the steps in that model’s guide.
  • Want cycle planning or downloads: compare the exact washer’s supported cycle tools. Samsung describes Laundry Planner and downloadable cycles on some models; LG’s cited top-load guide limits stored downloads to one at a time.
  • Want maintenance prompts or supply ordering: LG’s cited guide includes tub-clean coaching, energy monitoring, and optional supply reorders. Do not assume these features are included on every ThinQ washer.
  • Choosing a new washer: treat app controls as one factor alongside the washer’s model-specific dimensions, capacity, wash performance, price, and warranty. The cited sources do not establish those appliance specifications or support a specific model recommendation.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.