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To download AncestryDNA data, sign in to the account that owns or manages the test, open DNA Settings, select the test, then choose Download DNA data under Download or Delete. After you acknowledge the security notice and verify your identity, Ancestry emails a link to the file. The link can take up to 24 hours to arrive, works once, and expires after seven days.

Download your AncestryDNA data

  1. Sign in to the Ancestry account that owns or manages the DNA test.

  2. Open DNA Settings and select the test you want to download.

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  3. Scroll to Download or Delete and select Download DNA data.

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    • A FEW SIMPLE STEPS: Simply activate your DNA kit online and return your saliva sample in the prepaid package to our state-of-the-art lab. Your results will be available online in roughly six weeks.
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  4. Read and confirm the notice that the downloaded copy will no longer be protected by Ancestry’s security measures.

  5. Verify your identity using your account password or the emailed verification code, following the option shown on screen.

  6. Wait for Ancestry’s separate email, which may take up to 24 hours. Open the newest request email and use its download link. The link is single-use and expires after seven days.

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    • A FEW SIMPLE STEPS: Simply activate your DNA kit online and return your saliva sample in the prepaid package to our state-of-the-art lab. Your results will be available online in roughly six weeks.
    • ORIGINS AND INHERITANCE: AncestryDNA is the only DNA test that can show your origins results, DNA matches, and traits by each side of the family, without your parents taking a DNA test.
  7. Save the ZIP file and open it to access the text file inside. If you cannot find the download, check your Downloads folder or search your device for the downloaded file.

The file is downloaded from the email link; it is not attached to the message. Depending on the account interface or route, the download may be presented as a dated ZIP or as a text file named AncestryDNA.txt. Follow the current instructions in your account rather than relying on a particular filename.

Who can download a test’s data?

The test owner and a manager designated by the owner can download that test’s DNA data. Someone who is only a DNA match or has view-only access cannot download it. Ancestry’s account-data guidance also distinguishes tests registered on your account or managed by you from tests you neither own nor manage.

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What the download contains—and what it does not

The standard download is a machine-readable .txt file, not an ethnicity estimate, match list, or narrative report. Ancestry describes its first fields as the rsID (Reference SNP cluster ID), chromosome, position, and genotype. The genotypes are reported on the genomic forward strand and the standard SNP data is based on human reference genome GRCh37. Some chromosome labels may use 23 and 24 for X and Y.

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Ancestry says DNA match lists cannot currently be downloaded or exported. A broader account-data export is a separate request and may include account, billing, device, communication, and other records, in addition to certain DNA-related details. Choose the individual DNA-data download if you only need the test’s data file.

Standard text file or NGS VCF?

The standard text download is the general DNA-data export. Ancestry also offers a separate VCF download for a subset of customers whose samples were analyzed with next-generation sequencing (NGS).

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  • PRIVATE BY DESIGN: Your DNA data is encrypted, protected, and always under your control. Enhanced security measures are implemented to keep your information safe. Subject to 23andMe’s Terms of Service and Privacy Statement at 23andMe online.
Option Eligibility Format and complexity What it includes
Standard DNA data General DNA-data download for a test you own or manage. Text data delivered through a ZIP download. Genotype data; not ethnicity estimates or DNA match lists.
NGS VCF Only for an eligible sample analyzed with NGS; Ancestry specifies at least 350 MB of free device storage for the download. A larger, more complex file intended mainly for trained genetic researchers. More DNA data than the standard file, but not Ancestry origins or match information.

Ancestry says the VCF is for genealogical research and general information, not medical or legal use. Availability depends on whether the sample is eligible; it is not a replacement for the standard download for every test.

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Troubleshoot a missing email or failed download

  • No email after requesting the file: Check that the email address on the account is correct, look in junk or spam, and allow up to 24 hours for delivery.

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  • You made multiple requests: Use only the email for the newest request. Ancestry says only the latest link remains valid.

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    • YOUR DATA, YOUR CONTROL: We give you full control over your genetic information. You decide what to share, and with whom.
    • FAMILY HISTORY MEMBERSHIP: The 3-month “World Explorer” membership gives you access to billions of family history records. The membership is redeemable during the AncestryDNA activation process only by the person activating the AncestryDNA test. The person redeeming the membership may choose to convert to an auto-renewing membership by submitting valid billing information.
    • BUILD YOUR FAMILY TREE: Combine what you learn from your DNA results with an Ancestry subscription and gain access to millions of family trees and the world's largest collection of online family history records.
    • ORIGINS AND INHERITANCE: AncestryDNA is the only DNA test that can show your origins results, DNA matches, and traits by each side of the family, without your parents taking a DNA test.
  • The link no longer works: It may have already been used or may have expired after seven days. Start a new download request in DNA Settings and use the latest email link.

  • The download reports an error: Ancestry recommends clearing your browser’s cache and cookies and making sure the device has enough available memory.

Protect the downloaded copy

Ancestry warns that a downloaded copy is no longer covered by its security measures. You do not need to upload the file anywhere to complete the download. If you choose to share it with an outside service, Ancestry recommends checking for a privacy policy, ethical review oversight, an option to delete your data, and a password-protected website using SSL.

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Raw genotype data should not be treated as a medical diagnosis or legal evidence. Keep the file somewhere you control, and consider who can access it before sharing or uploading it.

Official Ancestry instructions

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