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Stop before you rely on it. An AI tutor can sound certain while producing a false, outdated, biased, inappropriate or dangerous answer. Do not submit it, forward it or act on it immediately. Check the claim against your lesson materials or an authoritative source, then ask a teacher, parent or another trusted adult to help decide what is correct and what your school permits.
If the answer could cause harm, stop following its instructions and report the concern through a trusted adult and your school’s safeguarding route. If a child is in immediate danger, use the local emergency service. Never put personal, identifying, sensitive or confidential information into an unapproved AI tool.
A five-step response that works in most cases
Use this order whenever an AI tutor gives an answer that feels wrong, alarming or unusually confident:
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- Check the claim. Compare it with class notes, the textbook, teacher-provided material or a reliable authoritative source.
- Ask a person. A teacher, parent, guardian or another knowledgeable adult can help judge both the facts and the school rules.
- Escalate unsafe content. Stop using the advice and report it through the school’s established safeguarding route.
- Protect information and review permissions. Remove identifying details from future prompts and confirm that the tool and use are approved for the student and assignment.
This is a safety response, not a punishment. A student is not at fault for asking a tool a question. The aim is to prevent an unverified answer from becoming a wrong submission, a privacy incident or a harmful action.
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First decide whether the answer is merely questionable or potentially unsafe
The next step depends on the risk. “Wrong” can mean a factual error in homework; “unsafe” can mean instructions that might injure someone, expose private information, encourage abuse or create a safeguarding concern.
| Situation | What to do now | Who should help |
|---|---|---|
| A fact, calculation or explanation looks incorrect | Pause, verify the claim and do not submit it as your own work. | Teacher, parent or trusted adult |
| The answer cites a book, article or website you cannot find | Check the reference independently. Do not assume a citation is real because it is formatted confidently. | Teacher or librarian; an authoritative source |
| The answer is discriminatory, sexual, threatening or otherwise inappropriate | Stop the interaction, avoid repeating the material unnecessarily, save enough information to explain the concern and tell a trusted adult. | Parent, teacher or the school’s safeguarding contact |
| The answer tells a child to do something that could cause immediate harm | Do not follow it. Move away from the danger and use local emergency services if someone is at immediate risk. | Trusted adult and emergency services |
| The tool asks for a name, address, school, contact details or sensitive records | Do not provide them unless the school has approved that tool and that specific use. | Parent, teacher or school data-protection contact |
How to check an answer without simply asking another chatbot
Start with the materials for the lesson
For schoolwork, the teacher’s slides, class notes, assigned textbook and marking guidance are usually the most relevant checks. Compare the AI answer sentence by sentence. Mark which parts are supported, which are missing evidence and which conflict with what was taught. A fluent paragraph is not proof that every statement is true.
Use an authoritative source for specialist claims
For a scientific, historical, legal or health claim, look for a recognised institution, professional body, government publication or original source appropriate to the subject. Check the publication date and whether the information applies to the student’s country or curriculum. If two credible sources disagree, show both to a teacher rather than choosing the answer that sounds most confident.
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AI systems can invent titles, authors, quotations and links. Open a cited source yourself, confirm that it exists, and check that it actually supports the sentence attributed to it. South Australian parent guidance specifically advises students to fact-check and reference AI-generated content before relying on it.
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Ask for human judgment when the issue is hard to assess
A teacher can explain the relevant concept, identify an error and tell you whether using AI was allowed for that task. A parent or another trusted adult can help when the question involves safety, wellbeing, privacy or content that a student should not handle alone. The England Department for Education describes generative AI as a tool that may make some written tasks quicker, but says it cannot replace the judgment and deep subject knowledge of a human expert.
What to do when the answer is unsafe or inappropriate
Stop following the instructions
Do not test a dangerous suggestion “just to see if it works,” and do not continue prompting for more detail. Do not repeat graphic or abusive material in group chats or homework. If the answer involves a physical hazard, stop and move to a safe place without creating another risk.
Tell a trusted adult promptly
Show a parent, guardian, teacher or school counselor what happened. Explain what you asked, what the tool replied, whether anyone acted on it and whether personal information was involved. If the interaction happened on a school device or account, tell the relevant staff member even if the student is unsure that a formal breach occurred.
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Use the school’s safeguarding route
Every school should identify how students and families raise safeguarding concerns. Follow that local process rather than trying to investigate the tool or the student yourself. In England, the 2026 safeguarding guidance says staff should act immediately and report concerns to the designated safeguarding lead or deputy without delay. Those job titles and procedures are England-specific; elsewhere, follow the school’s policy and local child-protection system.
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Call emergency services when there is immediate danger
If a child is in immediate danger, use the emergency route for the country where the child is located. England’s guidance identifies 999 for an immediate emergency. Do not wait for an AI provider, teacher or school office to respond before seeking urgent help.
Protect the student’s privacy
Do not enter a student’s full name, home address, phone number, email address, school name, precise location, passwords, medical details, family circumstances or confidential school records into an unapproved AI tool. Even a seemingly harmless combination of details can identify a child.
If identifying information has already been entered, stop adding more. Tell a parent, teacher or school contact what was shared so they can apply the relevant school policy. Guidance emphasises prevention, but there is no single incident procedure that applies to every provider or location; do not assume that deleting a chat automatically resolves the issue.
Check the school’s rules before using the tutor again
Approval is not universal. A school may allow one tool for brainstorming but prohibit it for assessed writing, or allow use only through a managed account. Age limits, data terms, approved-tool lists and assessment rules can change.
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- Ask the teacher or principal whether this tool is approved for the student’s age, device and assignment.
- Check whether the task permits AI for planning, feedback, translation, coding or any other specific purpose.
- Keep the student’s own notes and working. An AI answer should support learning, not replace the student’s thinking or be submitted as the student’s own work.
- Follow the school’s requirements for acknowledging or referencing AI-generated material when use is permitted.
New South Wales parent guidance advises families to ask the teacher or principal when they are unsure. South Australian guidance similarly frames responsible use around fact-checking and referencing. The school’s written policy is the controlling rule for that student and assignment.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Practical examples
A wrong homework explanation
An AI tutor says that a historical event happened in the wrong year and supplies a plausible-looking citation. The student should pause, compare the statement with the lesson materials, open the cited source, and ask the teacher which account is correct. The student should not paste the paragraph into an assignment while the discrepancy is unresolved.
A potentially harmful experiment
An answer gives steps for mixing household substances and promises that the result is safe. The student should not try the experiment or ask for a safer variation from the same tool. Stop, move away from the materials, tell an adult and use emergency services if anyone has been exposed or injured.
Inappropriate personal advice
An AI tutor responds to a disclosure about abuse, self-harm or threats with instructions that could increase danger, or asks for identifying details. The student should stop the chat, tell a trusted adult immediately and use the school’s safeguarding route. If danger is immediate, contact local emergency services.
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A biased or demeaning answer
An answer stereotypes a protected group or directs a student to exclude someone. Do not repeat it as fact. Save a minimal record of what was said, tell a teacher or trusted adult and ask for a reliable explanation of the subject. The concern may be both an accuracy problem and a school-wellbeing issue.
What adults should record when a student reports a problem
A short, factual record helps the school respond without asking a child to relive upsetting content repeatedly. Note:
- the date and approximate time;
- the tool, account or school device used;
- the student’s prompt in neutral wording, without adding unnecessary personal details;
- the answer or a secure screenshot, if retaining it is appropriate;
- whether anyone followed the advice, was exposed to danger or shared information;
- who was told and when.
Do not publicly post the transcript or identify the student in a group chat. Share it only with people who need it to address the educational, privacy or safeguarding issue.
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Official education guidance consistently treats AI output as something that requires human checking. The England Department for Education’s guidance, updated 12 August 2025, says generative AI can make certain written tasks quicker and easier but cannot replace a human expert’s judgment and deep subject knowledge. Australia’s national school AI framework and guidance for families in South Australia and New South Wales likewise emphasise responsible use, fact-checking, privacy and school-level rules.
There is no established universal statistic showing how often AI tutors give wrong or unsafe answers. Evidence about pupil outcomes and the safety implications of children using generative AI in classrooms remains limited in the England guidance. That uncertainty is a reason to verify and supervise use, not a reason to assume every answer is dangerous.
Checklist before continuing with any AI tutor
- Have I paused instead of acting on a confident answer?
- Did I check the claim against class materials or an authoritative source?
- Did I verify the cited reference rather than trusting its format?
- Did I ask a teacher or trusted adult when the answer was difficult or sensitive?
- If the content was unsafe, did I stop and report it through the proper route?
- Did I avoid sharing identifying, sensitive or confidential information?
- Is this tool and this use allowed by the school and the assignment?
- Am I using the tool to support my own learning rather than submitting its work as mine?
The safest default is simple: treat an AI tutor as an unverified assistant, not an authority. Check its claims, protect the student’s information, follow the school’s rules and involve a trusted adult whenever safety or uncertainty is involved.
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