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Equifax’s published product information describes Mortgage Ultimate as a lender-facing verification service for mortgage workflows, not a consumer mortgage product. The page says lenders can use it at point of sale, underwriting and shortly before closing, with up to four verification requests using the same verification filters. It also describes available recent records covering 90 days from the request and available inactive records reaching back 24 months.

However, the available Equifax material does not verify an announcement for Mortgage Ultimate using the phrase “adaptive automation,” nor does it establish that this product provides the specific automation or coverage implied by that wording.

What Mortgage Ultimate is

Mortgage Ultimate is a verification offering for mortgage lenders. Its purpose is to help lenders check a borrower’s income or employment information during several stages of a loan, rather than to provide a loan, credit product or consumer-facing mortgage application.

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Equifax’s Mortgage Lifecycle product information places the service in three workflow stages:

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  • point of sale;
  • underwriting; and
  • the period immediately before closing.

The same page says the offering includes up to four verifications using the same filters. A lender therefore should not interpret “up to four” as four checks with four different combinations of criteria. The documented wording supports repeated verification requests using one selected filter set, such as verification of income (VOI) or verification of employment (VOE).

Documented verification history

The product information describes two separate record-history windows. Available income and employment records can date back 90 days from the request. Available inactive records can extend back 24 months.

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Documented item What the published information says Important qualification
Included verifications Up to four The same filters are used; the page does not promise four differently filtered checks.
Recent income and employment records Available records dating back 90 days from the request This is a data-history window, not the number of verification requests.
Inactive records Available records going back 24 months Availability depends on the records and data accessible to the service.
VOI or VOE The offering uses verification-of-income or verification-of-employment filters The published page does not provide a complete borrower-coverage rate.

Equifax notes that product packaging can change. Lenders should confirm the current contract, included requests, eligible records and pricing before relying on these figures for procurement or process design.

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What is—and is not—established about automation

Equifax announced enhancements to its manual mortgage verification offerings on August 24, 2022. That announcement described automated ordering of reverifications of employment (RVOE), along with Priority Next Day and Priority Two Day options for initial manual verifications. It also said manual verification could complement the instant service provided by The Work Number database when information was not available digitally.

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Those statements show that Equifax has described automation in the handling of mortgage-verification orders. They do not prove that Mortgage Ultimate itself uses “adaptive automation,” and they do not establish that the product automatically changes its verification strategy based on a borrower, lender or data result. The 2022 announcement is historical, so availability of those turnaround choices should be confirmed rather than assumed.

Do not confuse Mortgage Ultimate with newer verification products

On July 25, 2024, Equifax announced All Employers Within 90 Days, a separate mortgage-verification solution. Its existence indicates that Equifax has expanded its menu of mortgage verification options, but it is not evidence that All Employers Within 90 Days and Mortgage Ultimate are the same product or share identical automation, data coverage or commercial terms.

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  • CONFIDENTLY AND EASILY SOLVE: Clients' financial questions whether they're buyers, sellers, investors or renters. Increase your perceived professionalism as a new agent, experienced broker or seasoned loan officer. Close more home sales and impress your clients with fast, accurate answers to all their real estate finance questions from PITI Payments to IRR, NPV and Cashflows
  • DEDICATED BUYER QUALIFYING KEYS: Enter client's income, debt and expenses to pre-qualify them to only show properties they can afford. Include tax, insurance and mortgage insurance then compare loan options and payment solutions to give your client choices before they make an offer to buy
  • FIGURE OUT THE RIGHT LOAN: For your client at the press of a button for jumbo, conventional, FHA/VA, or even 80:10:10 or 80:15:5 combo loans; check to see if ARMs or bi-weekly loans, quarterly payments or if interest-only payments are the answer; giving your client more choices; easily perform what if loan or TVM calculations find loan amount, term, interest or PITI or PI payments
  • BECOME AN INVALUABLE RESOURCE: To your clients by reducing their confusion and uncertainty; ensuring they are able to make a purchase offer; knowing they can afford the down payment; and determining which is the right loan for them. Date-math for listings and contracts too. Comes with a protective slide cover, quick reference guide, pocket user's guide, and long-life battery
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How lenders should evaluate the service

A lender comparing Mortgage Ultimate with another verification workflow should request current, written answers to each of these questions:

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  1. How many checks are included? Confirm whether “up to four” is a contractual allowance, a one-time package limit or subject to a particular loan or borrower.
  2. Which filter is used? Establish whether the implementation is VOI, VOE or both, and whether the same filter must be retained for every included verification.
  3. What records are actually available? Ask how the 90-day recent-record window and 24-month inactive-record window apply to the lender’s borrower population and industries.
  4. What happens when digital data is missing? Confirm whether a manual verification path exists, how it is ordered and whether extra fees or different turnaround times apply.
  5. Which turnaround options are current? Validate any standard, Priority Next Day or Priority Two Day service levels in the present agreement.
  6. Where does it fit in the workflow? Map the service to point of sale, underwriting and pre-closing checks, including who triggers each request and how results are recorded.
  7. What are the current commercial terms? Obtain pricing, implementation requirements, borrower eligibility rules, service-level commitments and data-retention terms directly from Equifax.

Bottom line for the announcement claim

The strongest available evidence supports describing Mortgage Ultimate as a mortgage-lender verification service with up to four same-filter VOI or VOE verifications, 90 days of available recent records and up to 24 months of available inactive records. Equifax has separately documented automated ordering for reverifications in its manual offering. The specific claim that Equifax announced Mortgage Ultimate with “adaptive automation for seamless, expansive verification coverage” remains unsubstantiated by the available product and announcement material, so it should not be presented as an established product capability without the original announcement or current documentation.

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